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McGovern Chrysler Jeep Dodge Ram of Acton

Acton, MA

4.8
657 Reviews

196 Great Rd

Acton, MA

01720

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657 Reviews of McGovern Chrysler Jeep Dodge Ram of Acton

April 30, 2026

The experience was pleasant, easy and no pressure. They provided me with all information I requested and allowed me to make an informed decision More

by jmpatt60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Maucher
May 01, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We're delighted to know you had a pleasant experience at McGovern Chrysler Jeep Dodge Ram Acton. Thank you for choosing us!

April 26, 2026

I’ve had my Jeep repaired here now 3 times in the past few months. They have consistently not fixed anything, keep “finding more problems” and now it’s dead again. Just paid about 10 grand for practically More

by brianmurphy82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BART?
Apr 28, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Brian - I’m really sorry to hear about your experience and the frustration this situation has caused. That’s not the level of service or reliability we aim to provide, especially after the amount of time and money you’ve invested in your Jeep. We take concerns like this very seriously, and I’d appreciate the opportunity to review everything that’s been done so far and work toward a proper resolution. Please reach out to me directly so I can personally look into your case and help make this right. You can contact me anytime: Jimmie Pritts (978) 893-1125 Jpritts@mcgovernauto.com I look forward to speaking with you and getting this resolved.

April 25, 2026

Great all-around experience, we’re definitely buy my next Rubicon from the dealer. I’ve been a customer for years and this is one of the better ones. More

by Wicked Racing Esports
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada
Apr 27, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for your feedback and five stars! We are thrilled to have you as a loyal customer and look forward to welcoming you back to McGovern Chrysler Jeep Dodge Ram Acton!

April 22, 2026

I had an outstanding experience with McGovern Jeep in Acton, MA, and I can’t recommend them enough. After another dealership kept my 2023 Jeep Grand Cherokee Hybrid for an entire week without making any More

by roy.mazraany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Couture, Mike Rand, Mike Meneses
Apr 23, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for sharing your fantastic experience with our team at McGovern Chrysler Jeep Dodge Ram Acton! We'll be sure to pass along your appreciation to Mutaz, Chris, and Mike. See you next time, Roy!

April 18, 2026

I’ve been using McGovern Jeep and its predecessor for 28 years and I’ve bought almost 10 cars in that time. The same things continue to be true … sales, service and convenience. Sales team has always been h More

by Scott Reid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Harrzaguia , sales; Mike Gratiano, service
Apr 20, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Scott, thank you for your continued loyalty over the years and for sharing this feedback! We’re so glad you had another excellent experience with Ben and our Service Team. We can’t wait to welcome you to our new showroom and service center in the future. Safe travels, from all of us at McGovern Chrysler Jeep Dodge Ram Acton!

April 16, 2026

Good service & didn’t have to wait to long to complete the software upgrade of my vehicle. More

by diana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart
Apr 17, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Diana, thank you for leaving McGovern Chrysler Jeep Dodge Ram Acton your positive feedback!

April 15, 2026

Service was hood. essy to. Get appointment.servicr afbospr was very helpful on resolving a problem More

by gjpatt2002
Recommend Dealer
Yes
Employees Worked With
Miko, Chris Couture
Apr 16, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thanks so much for taking the time to leave McGovern Chrysler Jeep Dodge Ram Acton a great review!

April 15, 2026

Very happy with the service, Jeff texted me his contact information after dropping off my car More

by Etilly5033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Apr 15, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

It was our pleasure to assist you. Thank you from all of us here at McGovern Chrysler Jeep Dodge Ram Acton!

April 14, 2026

Free oil changes from Headquarters due to poor customer service led to dealer debating whether the 4 free oil changes could be honored. Even though I showed an email from Customer Care More

by Ecurry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Couture
Apr 15, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

Thank you for bringing this to our attention. I sincerely apologize for the frustration and confusion you experienced regarding the complimentary oil changes. This is certainly not the level of service we strive to provide, and I understand how disappointing it must have been, especially after presenting confirmation from Customer Care. I would really appreciate the opportunity to speak with you directly and make this right. Please feel free to contact me, Jimmie Pritts, General Manager, at (978) 893-1125 at your convenience. I look forward to resolving this matter for you and restoring your confidence in our dealership. Thank you again for your feedback.

April 08, 2026

Our experience was great. Our salesman, Julio, was extremely friendly and not aggressive. He spent a lot of time explaining and demonstrating how to use the car’s features. More

by Jhussey1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio
Apr 08, 2026 -

McGovern Chrysler Jeep Dodge Ram of Acton responded

We’re glad to hear you had such a positive experience with Julio! We appreciate your business and we hope to see you again in the future. Thank you from all of us at McGovern Chrysler Jeep Dodge Ram Acton!

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