Mercedes-Benz of Durham

Isaiah Salas is truly exceptional. From the moment I arrived, he extended the kind of warm, attentive service you would expect at the very highest level. Without an appointment, he wel From the moment I arrived, he extended the kind of warm, attentive service you would expect at the very highest level. Without an appointment, he welcomed me in and ensured I felt completely at ease. His professionalism, depth of knowledge, and genuine care set him apart — not only did he explain everything with clarity, but he anticipated my needs and handled the entire process with grace. Isaiah represents the standard of excellence that defines the Mercedes-Benz brand. If you want a service experience that is seamless, personal, and first-class, I highly recommend seeing Isaiah at Mercedes-Benz of Durham. More

I service my car here all the time! I came in with an emergency and they helped me right away. And the people here are like family now. Daniel, Tanya, Maria, James Shepley, Isaiah and M I came in with an emergency and they helped me right away. And the people here are like family now. Daniel, Tanya, Maria, James Shepley, Isaiah and Matt Logan. Great customer service. Thank you all!! More

Rick Handy is a fine young man. I've been looking a part for a friend of mine and Rick told me exactly where to go and look. We need more people in this world like him. I've been looking a part for a friend of mine and Rick told me exactly where to go and look. We need more people in this world like him. More

The staff was beyond excellent. They spent the time and effort to make a bad situation as positive as possible. I would give them all an A+ I specifically spoke with Lena who has wa They spent the time and effort to make a bad situation as positive as possible. I would give them all an A+ I specifically spoke with Lena who has walked me through this entire ordeal with Grace and patience. More

Caroline was super sweet and had excellent customer service. She was patient and walked me through the updates I will need. Thanks so much! service. She was patient and walked me through the updates I will need. Thanks so much! More

Thank you guys for your service with my 2015 350 Ml today. See you soon. today. See you soon. More

Jaymar Pagan, Cameron and Daniel knocked it out of the park today on an emergency service appointment. My daughter goes to school in Raleigh and had a damaged tire that needed to be fixed. They got the park today on an emergency service appointment. My daughter goes to school in Raleigh and had a damaged tire that needed to be fixed. They got the job done and went above and beyond. Thank you Mercedes-Benz of Durham for taking care of my family like your own. More

Antonio was very professional, friendly and knowledgeable. I was very pleased with his customer service and would highly recommend this dealership. knowledgeable. I was very pleased with his customer service and would highly recommend this dealership. More

Recently brought in my vehicle for an oil change. The dealership was clean and comfortable waiting area. Thank you to Daniel Rollins who took great care of my vehicle. The dealership was clean and comfortable waiting area. Thank you to Daniel Rollins who took great care of my vehicle. More

Staff was extremely courteous and helofull with the concerns I had revolving around my vehicle. They were very prompt with the repairs. Will most certainly return for future services! concerns I had revolving around my vehicle. They were very prompt with the repairs. Will most certainly return for future services! More