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Papa's Chrysler Dodge Jeep RAM
New Britain, CT
928 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Latest Reviews
August 04, 2025
Very poor customer service, they sold me extended
warranty that covers nothing, also bought the vehicle certified, which meant absolutely nothing, just like buying at the street. They give you a hand
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by Awake7272
Employees Worked With
The whole place
May 17, 2025
Purchased a Jeep here at Papa's, my first purchase here.
After a short test drive I thought I had a vehicle to fit my needs. Picked vehicle up yesterday 5/15 and on the quick drive to my house in Plantsvill
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by duprechris1979
Employees Worked With
Henry Greg, Dean
April 02, 2025
Extreme disappointment is the only terms I can use.
Old school sales tactics and run around... excuses to hold onto high commissioned sales...
When you are very forward and explain everything in detai
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by Ealbrycht79
Employees Worked With
Anthony
Dealership Inventory (212 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Full Service Diner
- Barber Shop/Hair Salon in Dealership
- 55 car indoor showroom
- Video Arcade
- Rental Cars availible
- Retail Gift and Accesories store
- 30 Minute Oil Changes w/No Appointment
