Back

Power Ford

Albuquerque, NM

4.8
2,079 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

Directions

By Type

2,079 Reviews of Power Ford

January 15, 2026

Service was very accommodating when my daughter called that she was running late. Efficient, friendly, well-executed service experience. Really appreciate the documentation. Thank you. More

by leighannechavez@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lujan
January 11, 2026

With my experience, some auto shop workers are not nice help out customers. I had to get off my vehicle and find someone to help. More

by jo_cayaditto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Alvarado
Jan 14, 2026 -

Power Ford responded

Hi, thank you for the 5-star review and for sharing your experience. We know how frustrating it can feel when you are not sure who to turn to, and we are glad you took the time to let us know. Your experience matters to us, and our goal is always to make every customer feel welcomed, supported, and taken care of from the moment they arrive. We appreciate you choosing us, and if we can do anything for you, please reach out. We ā¤ļø being your Ford dealer! #MyFordDealer –Matt

January 04, 2026

Daniel checked us in and made sure we were kept informed as services were conducted on my vehicle. He also secured transportation to an eatery for my wife and me as we waited on the vehicle. Daniel is liter More

by Eodjr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
Jan 05, 2026 -

Power Ford responded

Hi! Thank you for taking the time to share such a thoughtful review. Hearing how Daniel kept you informed, coordinated transportation, and made the wait more comfortable for you and your wife truly means a lot to us. He takes great pride in guiding our guests through the experience, and your words perfectly capture the care and professionalism he brings every day. We’re grateful you chose us and would love to welcome you back anytime for another visit. –Matt

January 02, 2026

So very efficient and professional and thorough. The repairs were effective and addressed all the problems I was concerned about More

by taylor.tim.dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Darren Francisco, Albert Lopez, Mathew Martinez, Alexa Karam
Jan 05, 2026 -

Power Ford responded

Hi, Taylor! Thank you for the great feedback. We’re glad to hear the process was efficient, professional, and thorough, and that the repairs fully addressed everything you were concerned about. Knowing you felt confident and taken care of is exactly what we aim for. If we can do anything for you, please reach out. We ā¤ļø being your Ford dealer! #MyFordDealer –Matt

January 01, 2026

Great customer service. The person that was helping me was amazing. I would be willing to recommend someone else for service at power Ford. More

by ccchavez411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 05, 2026 -

Power Ford responded

Hi! Thank you for the kind words. We’re glad to hear you received great customer service and that our team member made such a positive impression. Knowing you’d recommend Power Ford to others truly means a lot to us. We appreciate the trust and look forward to welcoming you back anytime. –Matt

January 01, 2026

Ricardo Alvarado is an Outstanding Service Advisor! He told me exactly what was wrong and the expected price and pickup time for my vehicle. More

by quasarnm2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Alvarado
Jan 05, 2026 -

Power Ford responded

Hi! Thank you for sharing this great feedback. We’re glad Ricardo was able to clearly explain what was going on with your vehicle and set the right expectations for price and pickup time. That kind of transparency and guidance makes a big difference, and Ricardo takes pride in delivering exactly that. If we can do anything for you, please reach out. We ā¤ļø being your Ford dealer! #MyFordDealer –Matt

January 01, 2026

Everything went well, the delivery service is a great perk. Will use them again for sure. More

by luis.mota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lujan
Jan 05, 2026 -

Power Ford responded

Hi Luis! Thank you for the kind words. We’re glad everything went smoothly and that the delivery service added extra convenience to your experience. Making things easy for our guests is always the goal, and it’s great to know that it stood out to you. If we can do anything for you, please reach out. We ā¤ļø being your Ford dealer! #MyFordDealer –Matt

December 31, 2025

I was taken care of and really felt piece of mind. Desiree was great as well as the tec who did the work. I am very happy! Thank you More

by womenpanther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lujan
Jan 05, 2026 -

Power Ford responded

Hi! Thank you for sharing this wonderful feedback. We’re glad to hear you felt taken care of and had real peace of mind throughout your visit. Desiree and our technician both work hard to make sure every guest feels supported and confident, and your words mean a lot to them. If we can do anything for you, please reach out. We ā¤ļø being your Ford dealer! #MyFordDealer –Matt

December 31, 2025

After a few bad experiences with this dealership they finally went out of their way to take care of me. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Andres Romero
Jan 05, 2026 -

Power Ford responded

Hi! Thank you for taking the time to share this. We understand why past experiences would stand out, and we truly appreciate you giving us another opportunity. It means a lot to hear that our team went out of their way to take care of you this time. Your trust matters to us, and we’re committed to continuing to provide the kind of experience you deserve each visit. –Matt

December 30, 2025

Service did the service exactly as I requested and Charles was very helpful along the way. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Montiel
Jan 05, 2026 -

Power Ford responded

Thanks for your feedback, Mike! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ā¤ļø being YOUR Ford dealer! #MyFordDealer –Matt

1
...