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Power Ford
Albuquerque, NM
2,025 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,025 Reviews of Power Ford
November 01, 2025
I have dealt exclusively with Power Ford for service on my truck. My rating today is based on my most recent experience. It would appear that Power Ford has been working on its customer service experience. my truck. My rating today is based on my most recent experience. It would appear that Power Ford has been working on its customer service experience. The first person a customer usually encounters is the service tech. If that encounter is positive, it sets the stage for a more positive outcome. If a service tech is pleasantly approachable, has a helpful attitude, and listens intently to the customer, it can create positive relationship with the customer. That is what Melvin Rosas did with me. More
by rsmirabal
Employees Worked With
Melvin Rosas
November 01, 2025
A complete diagnostic revealed the problem. And corrected the issue. Reasonably charged. Provided transportation to and from my home. Provided written and photo explanations. Mel was in contact And corrected the issue. Reasonably charged. Provided transportation to and from my home. Provided written and photo explanations. Mel was in contact with us. He was professional, courteous and informative. More
by Chris
Employees Worked With
Gary Wright, Melvin Rosas
October 31, 2025
I was driving through Albuquerque on a road trip and my Maverick started misfiring. I brought the Maverick to Power Ford in a desperate effort to get back on the road and eventually make it back to Denver. Maverick started misfiring. I brought the Maverick to Power Ford in a desperate effort to get back on the road and eventually make it back to Denver. Melvin and the acting manager(forgot her name), went out of their way to help me, andbi am forever grateful. More
by mikiesmail83
Employees Worked With
Melvin Rosas
October 30, 2025
I would recommend Power Ford to anyone looking to service their vehicle. Jake in the service department was very professional, friendly, and kept me updated on my vehicle's service. He is an asset to your co their vehicle. Jake in the service department was very professional, friendly, and kept me updated on my vehicle's service. He is an asset to your company. More
by EBRANCHAL
Employees Worked With
Jake Meadows
October 29, 2025
My experience was fantastic! I can not say enough good things about Power Forward! That are wonderful! Matt Dallon was outstanding to work with. I can not say enough good things about Power Forward! That are wonderful! Matt Dallon was outstanding to work with. More
by krusidoff
Employees Worked With
Jake Meadows, Matt Dalen
October 29, 2025
Alexa went above and beyond for me. I appreciate everything she did - she answered all of my questions, she was patient, and genuinely nice. I appreciate everything she did - she answered all of my questions, she was patient, and genuinely nice. More
by Dianejchavira
Employees Worked With
Alexa Karam
October 29, 2025
I really enjoyed the level of customer service and the scale of choice at the dealership.. Yulissa, my service manager, was super proficient and really cute. 😊 scale of choice at the dealership.. Yulissa, my service manager, was super proficient and really cute. 😊 More
by JeffreyGillespie
Employees Worked With
Alexa Karam, Yulissa Reyes
October 26, 2025
Power Ford has become our go to Ford dealer to use, even though we bought our vehicle at the other Albuquerque Ford dealer. Power Ford employees are knowledgeable and skilled - topnotch business though we bought our vehicle at the other Albuquerque Ford dealer. Power Ford employees are knowledgeable and skilled - topnotch business More
by ABQ customer
Employees Worked With
Alexa Karam, Joshua Lucero
