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Principle Toyota in Memphis
Memphis, TN
1,958 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
October 26, 2025
As alwsys Sheldon Maben and Principle Toyota gave
exceptional customer service. They are efficient and prompt.
More
by derbythomas1
Employees Worked With
Sheldon Maben
October 19, 2025
The service contact James Palmer, I dealt with was
impatient and rude. When I asked him a questions, he became agitated and impatient. It wasn’t a pleasant experience.
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by Tbmkan
Employees Worked With
James Palmer
October 13, 2025
I would not recommend this dealership.
The sales manager and general manager relied on high-pressure tactics, were condescending, and made it seem like they were doing us a favor by sellin
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by thatsafetychick
Employees Worked With
David M
Dealership Inventory (216 Vehicles)
Photos & Amenities
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Shuttle Service
- Drive-In Service
- After Hours Drop-Off
- Pet Friendly
- Express Service
- Free Coffee
- Authorized Parts Store
- Rental Car Service Onsite
- Home Delivery
- No Contact Transactions
- Authorized Accessories Store
- Television
- Virtual Appointments
- Vehicle Sanitization
- Free WiFi
- Free Drinks
- Home Test Drives
- Vending Machines
