Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr Kia
Orchard Park, NY
202 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
October 25, 2025
Horrible experience with West Hurr KIA service
department. Actually service department probably isn't bad, but service advisor Mike Roach is horrible. If West Hurr finds his actions towards custom
More
by rjhoop1
Employees Worked With
Mike Roach
October 25, 2025
Horrible customer service in service department.
I will never spend another penny at a West Hurr dealership because of it! New customer at this dealer, and got treated like garbage. To many shops ar
More
by rjhoop1
Employees Worked With
Mike Roach
September 09, 2025
West Herr helped me get vehicle I wanted within my price
range. Maxx who was our sales person was wonderful and helped out immensely
More
by xacgroch
Employees Worked With
Maxx
