First service - Toyotasienna
This dealership is amazing. I have had cars from other dealers nothing compares tothe service I received here.everyone was so nice and friendly from the first day I went in.
Top Reviewed Specialists At This Dealership
Master Certified Sales Consultant/Internet Management
Unparalleled customer service. - Brandon Warrick
Javier is my salesman and will be as long as I drive a Toyota. The entire process of purchasing my car was seamless, but that's only the beginning. This dealership cuts no corners when it comes to ensuring the customer's experience is as stress-free as possible. You don't just get a quick "how was your experience?" at the end of the purchase when everything is squared away. Every staff member I interacted with throughout the process made sure to ask if everything was moving along okay and if there was anything else I needed.
I've been getting a lot of crap from another dealership trying to cancel my purchase (because obviously I went with Toyota), and Javier has never been too busy to help verify whether the other dealership's threats are empty or actually have any truth to them. Not only that, but he's been advising me on how he'd handle each situation.
Bottom line: Javier and the rest of the staff I worked with shoot straight, and I suggest any customers reading this do the same.
Only place to buy a Toyota - kimdorsey1
Our family has bought 8 cars from Toyota of Wallingford (we have a big family) some new, some used. We always deal with Mike Cote who is a true professional. Knowledgable, quick to respond, and makes the car buying process painless. We have also dealt with Sohail Butt who finds us the best rates and has us in and out of his office quickly. Also love the free oil changes, batteries and car washes!!
Helpful and courteous - Tmz223
Carlos was extremely attentive and courteous- he answered all our questions, and looked up the answers he didn’t know. They were upfront and explained the process and procedures thoroughly.
Amazing customer service and sales representative. - Hut5ch11
Rockingham Toyota treats you like family.I Was especially happy with their customer service and my salesman Rob Lane.The transition was seemless.
Wonderful First Car/First Lease Experience - aualler
Had a great experiencing leasing a new 2018 Toyota Corolla SE at Toyota DCH. Mike N was very friendly and helful from the first day we stepped into the dealership inquiring about leases until the day we drive home our new Corolla. Couldn’t have asked for better!
Certified Sales Consultant
Great buying expierence - AudreyW
After 16 yrs I felt that a new vehicle was in order. Met with Ronnie and he proved to be the ideal salesman, never pushing to purchase car or additional options. He explained all the features as we did the test drive, set up the Bluetooth for me. After the paperwork was completed he came out to the car and explained the features again, where to find the buttons, not in the same place as my old Toyota, how to use/access all the new tech features. He offered his card and said to call with any questions. I did take him up on the call offer, and not only did he answer the question, but offered to go over the car again if I could come back with it. This was beyond what I expected. Ronnie has followed up with me to make sure I'm enjoying my new car and to make sure to answer any additional questions.
I was able to take the car home the same day as the dealer issued the inspection sticker within 10 minutes of me pulling into the Service Drive. Great Service!!! Matt Murphy runs a great place and he has also followed up to ensure that I received a great buying experience.
Due to my year end purchase the Remote Starter and Door Guards couldn't be installed, Accessories Dept was backlogged. However Matt Pawloski has already set up my appointment and that will be taken care of within the week.
FIVE STAR SERVICE - Steve
Overall, everyone at the dealership was very friendly, helpful, and courteous. Walking around the showroom floor was enjoyable and informative, with several models and information displays available to foster the buying process. Particularly impressive was my Sales Representative, Mark Jama, who was in frequent touch with me 3-4 months prior to my former lease (2015 Toyota Rav4) expiration, who tactfully and non-annoyingly kept apprising me of upcoming sales promotions and early lease buyout options. Moreover, when I was finally ready to terminate my lease, Mark was so incredibly helpful as we exchanged numerous Q+A e-mails prior to my dealership visit, including the unsolicited forwarding from him of the 2018 Toyota 4Runner sales brochure electronically in order to educate me completely about the car and answer any and all of my questions in advance of our initial meeting. Above all else, Mark quoted me a price very early on in the process, which not only coincided within the Truecar estimate that I received, but up until the consummation of the deal the price he originally quoted me didn't change even one dollar for a fully option-equipped SR5 4Runner Premium package. There was never any bait and switch or high pressure attempts by Mark to charge more or sell me additional options or packages that I was not interested in. To be perfectly honest, I was stunned by how much I traded up in price/value, with only a nominal increase (about $5) in my lease payment, which, BTW also included a partial month lease buyout, a waiver of the prior lease termination fee, and a couple of accessory throw-ins! All-in-all, I couldn't have been treated any better or felt any better about a deal than what Mark put on the table for me, as he remained completely up-front and honest throughout the process and acted professionally at all times. I'll definitely be back to see Mark when my 4Runner lease expires in three years - thanks again for everything Mark!
No pressure sales - ChrisC113
I checked out Hartford Toyota after visiting another dealership I had done business with in the past, because my previous dealership I felt pressured and they were not listening to what my needs and wants were. At Hartford Toyota, in particular with Thisady Khongdy, I honestly felt they listened to me and did not pressure me into something I was not going to be 100% satisfied with. Car shopping is stressful enough as it is, Hartford Toyota took all the pressure off from the sales front and let me take the time I needed. I would highly recommend Hartford Toyota to all my friends and family and I actually look forward to buying a car from them in the future.
Nice experience - dhu2018
Bought a new vehicle, very knowledgeable and helpful, thoroughly went through all features of the car. and give me the price we discussed, very positive experience.
ANOTHER GREAT JAFFARIAN EXPERIENCE - billlandmarilyn
For the past 15 yrs. my wife and I have purchased and / or had our Toyota's serviced at Jaffarian. We have always been very satisfied with the service we received and the people we dealt with. I just purchased a new Camry and want to take this opportunity to mention the folks I dealt with for this purchase. Salesman Peter DeCosta could not have been more professional, informative and friendly. We've all heard horror stories about car salespersons. Peter was a pleasure to deal with. I also want to mention two other gentlemen that I dealt with during this transaction. Ryan Honda, Sales Mgr., and Tom Blanchette who handled all the documentation and paper work. Both were professional yet friendly and a pleasure to deal with.
My fifteen years of dealing with the Jaffarian Service Dept. has also been a great experience.
I highly recommend Jaffarian Toyota.
Sales & Leasing Consultant
Honest - Rob
Salesman Nelson Riviera was honest and explained everything in detail Erica Santiago was extremely helpful and answered all my questions. The people you first meet at the dealership when you walk in were very pleasant and greeted you right away. I Definitely recommend Toyota Newburgh.
Excellent dealer - HappyHighlander
I really have to say I hate buying new cars. I find it very stressful trying to make sure I get the car I want for (what I hope is) a fair price. Also I have found car salesmen in the past to be pushy and often they come off as being fake - say anything to sell you a car. I found Jim Wolynetz to be the total opposite of that. Jim was GREAT to work with- we agreed to a price and he stuck to it. For any other car this may not have been such a big deal to hold to the agreed price, but the car I wanted was specific (Highlander Hybrid XLE in a particular color choice) ... extremely hard to get in January of 2018. Not only is the Highlander Hybrid in high demand, but the manufacturing is behind schedule. Jim was able to get me the car (straight from the factory) and neither he or Curry Toyota tried to play games with the agreed price. While I've only owned the Highlander for a few days, all I can say is WOW - what a beautiful ride and a piece of technology - LOVE IT !!! Thank you Jim and Curry Toyota!!!!
Getting a new car - diana Figueroa Trinidad
Hany was a great help. He got me the car i wanted and help meget out my lease earlier. We were able to get a great monthly patment for a 2018 rav 4 adventure.
I recommend going here DCH Toyota has cganged ao much and has better costumer service than 3 years ago.
Couldn't Be Happier! - awheaton
I have so many positive things to say about my experience here, especially after being treated unfairly at another unrelated dealership. I'll start at the beginning, I first started looking for a car because the transmission went in my previous one so it was unexpected that I would have to look for a new car in the middle of a semester at school & during the holidays. I tried going to the Toyota dealership in Auburn looking for a RAV4 or a Honda CRV in my price range and met Marque, unfortunately at the time they didn't have anything available but kept in touch in emails if anything came up. He honestly let me know that there was one that was a possibility but turned out to be unsafe to drive. So the search continued.
After a couple weeks, I looked at their website again and saw that there were a few cars that I would be interested in and reached out to Marque. Again, he helped me and researched all the possible cars all over New England that would be exactly what I asked for, but they sadly all kept coming up as on hold for other customers. 5 or 6 failed attempts later, and there was finally something available, but was in service when I came to check in. Determined, Marque was able to find one CRV that was available on the spot in the next town over, and rather than waiting and risking someone else buying it the next day, because they were literally going fast, he ended up driving me over to the other Toyota dealership so that I could test drive/bring the car back to Auburn so that I could have first dibs. FINALLY after searching for two months because my 2004 Ford Escape died, I had found the perfect car that was exactly what I could afford to spend on a car, a 2009 Honda CRV with awesome features too. Marque went above and beyond what I expected and made the entire process easy and painless. Given all the unique situations that came up, it was an amazing experience and I have been telling everyone!
I would also like to add that the whole building was under major renovations and every single staff member working there had adapted to the situation amazingly. They were sharing workspaces, using makeshift desk areas, running messages back and forth because the intercoms weren't working yet, using space heaters where needed, and just generally working well as a team through an otherwise difficult situation. It was obvious that they were making the best of it. Also, any time I came in and was waiting around, every staff member kindly asked if I was being taken care of. The customer service from not only Marque, but also Matt, and all the other members who helped with every step of the sale was above expectations! HIGHLY RECOMMENDED!
Good Dealer Experience - Andy829
I bought a Prius Prime at Smithtown Toyota and found the experience to be beneficial. My salesman, David Moshinsky, was very helpful. It took a while to complete the transaction, but they were busy and there were other extenuating circumstances, but overall, I was pleased with the deal.
Wonderful experience !!! - Vircris
My husband and I had Sharon help us with the purchase of the car Thank you so much Sharon and the other staff members at Bristol Toyota. We would recommend Bristol Toyota.
To get a new car or lease - Nonnie
I was very skeptical not sure it was gonna happen but jack & everyone at Toyota made it happen for me thank you all very much. Nonnie (wanda)
New Lease--Highlander - zappa100
Excellent service, value and accommodation, as always! Keith Olsen and Bob were very much straight shooters. No gimmicks, no slimy sales tactics. Third time with them and will be back again!
Great Experience - crimson71477
My most recent visit to the service department was exceptional. Tamisha was the one who managed my vehicle. She was respectful and kept me up to speed on the status of my car. She is AMAZING. Great customer service.
Sooooo Easy - 2ladies+2dogs=4runner
I dropped by on a whim to check out the price on a used 4Runner, and I'm grateful that I did! I not only got my dream car - I received genuine hospitality and kindness. Completely exceeded my expectations! Couldn't have been an easier experience...
Good, easy to understand service - JASON BROWN
This wa smy first time leasing a Vehicle and the process was a breeze here. Nothing threw me off guard and I drove away with exactly the type of vehicle that met my needs.
Routine Service - Ann123
Peter Anderson was pleasant and very helpful. He made the task of having my car serviced enjoyable - which was unexpected after a long workday. The extra care he took was appreciated.
Jimmie is amazing! No pressure, felt like family! - Lynne
Jimmie is amazing! No pressure, felt like family! I would buy a car from him anytime. He is still concerned about how we like the vehicle!
Honda & Toyota Sales
Best car buying experience I have ever had! - HappyRav4Owner
My husband and I live about an hour away from Wellesley Toyota, so my experience with them started out via email. I was interested in a no money down Rav 4 lease that they had advertised on the internet. Andrew Dion emailed me back with the details, and ran my credit application to make sure I qualified for the offer, before going there. He promptly answered all of my questions and let me know that my application was approved. All that was left was to pick a color...it was that easy! We went to the dealership and met Ray Glennon, who helped us through the lease process. It couldn’t have been any easier. Ray explained the leasing process to us and answered all of our questions. Everyone that we had the pleasure of interacting with there was amazing!!
Dead Battery - Jo-Ann Osborne
My husband stopped in yesterday as he was having trouble with his battery. He did not have an appointment but they took care of him right away and he was able to get back to work on time. Great service.
Honest , attentive salesman - Happy customer
DeSean Martinez was my salesman. His attentive, earnest, straightforward service had a big impact on my car and brand choice. He went above and beyond, addressed all of my concerns, and was incredibly available to me throughout the process, and remains so now after my purchase
outstanding service - 4runner
outstanding service from Vivien Martins and Mike Mason - they were great to work with and took great care of me and the replacement of my radio.
Ask for Joe - Michael Macrides
I highly recommend Joe DePinto for anyone purchasing a car at Riverhead Toyota. He was courteous and patient, and made sure that we were happy with the vehicle that we purchased. My wife and I couldn't have been happier with our experience.
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