Great Experience! - akdc82
Joe made what can be a stressful process simple and quick! My old outback died and I had didn't have the luxury of car shopping and waiting to take delivery of new vehicle. I got a great deal on a new (new to me!) outback and got to take my car home the same day. Everyone at Patrick was friendly and accomidating. Thanks!
Top Reviewed Specialists At This Dealership
Goes the Extra Mile! - Martiomm1000
Greg is the best at sales I have worked with! He was all about making sure I was making the right decision. He tries his best to put you in what you want! He also got did what he could to make sure I got the color I wanted too! If you want easy and personable Greg is your guy!
Subaru Sales Consultant
Committed to developing long term customers - petezigs
While things started off excellently with the sales experience (Raymond is awesome - best car buying experience of life) , my subsequent experiences with the service department had been increasingly frustrating with several miscommunications.
I reached out to the general manager to express my concerns and he was actually pretty responsive - acknowledging the shortcomings in my experiences and committing to work to improve the tone of communications from the service department.
The commitment to retaining a single customer was impressive for me and the service I received subsequently has been commendable.
They are not perfect but they also do not duck issues when you point them out. Not a common trait these days.
Amazing Service - Gave a straight offer from the start - WalkerFA NH
I was referred to Karl yesterday and came in to meet with him. I wanted to say I really appreciated his honesty, being upfront, and no BS. I went to Manchester Subaru in the morning and got into an argument with them when I caught them in a lie about their numbers. Karl cut right through that, was highly professional and personal. He even came in on his day off to help me get the car we wanted and get the equity out of our old car that we need for our dog's surgery.
The finance guy, Aaron, was very nice too. He showed me my options for upgrades and didn't give me any pressure when I declined them.
Awesome customer service! - J.Fan
I just want to start off saying Art Otremba did an AMAZING job! I went in knowing what I wanted and Art made it happen for me. He went above and beyond to make sure I understood the car and knew exactly what vehicle I was getting into. I'm new to driving standard and he went out of his way to make sure I felt comfortable with my purchase and even offered to help me learn standard himself! He sat with me for an hour and made sure I knew what all the different buttons did and all the different features my car has to offer. Excellent customer service and I will for sure recommend him and the dealership to anyone who is looking to purchase a vehicle!
Patrick Subaru Sales, Shrewsbury