Very helpful and accomodating. - sdenop
Our 2017 Sienna was recently totaled in an accident. I was hit at high speed while stopped, and the interior of the vehicle held up so well that I vowed to own a Sienna as long as I am driving my children around. So we just purchased our second Sienna within 15 months from Acton Toyota. The timing was not great for us and we had very limited availability. Steve Kiviat worked to get us into a new Sienna very quickly and accommodated us so that we could pick it up at a convenient time. My experience purchasing the first Sienna and the subsequent experiences during routine services is why I went back to this dealership, and my experience this time is why I will stay with this dealership.
Top Reviewed Specialists At This Dealership
Sales & Leasing
A tale of two Highlanders - HighlanderHappy
Tim went well out of his way to make the trade-in of my old Highlander for my all new hybrid as smooth and hassle free as possible. Took plenty of time to acquaint me with my new vehicle. Great communication through the whole process. Don’t worry, I’ll be back again in a few years! Thank you!
Sales and Leasing Consultant
Sales and Leasing Consultant
Efficient, Helpful - WboroBuyer
Darshan took the time to assess our needs and came up with the right car at a reasonable price.We were very pleased with the sale.
Senior Sales Consultant
Great Job for getting my new car - ChangWellesley
I just got my Highlander XLE last week. It was very nice discussion during the negotiation and I did get what I wanted. Mr. Mark Welcome was great and patient to explain all related new feature and technology to me my new car during the delivery. The senior Manager, Mr. Ko also came to greeting me. It was a very pleasure experience to me to replace my old Highlander with newly updated Car. Good Job.
Sales Manager (New Sales)
Sales Operations Manager
10,000 mile check-up - toyota
Sean was the service gentleman I worked with today. He was personable and helpful. I agree that he definitely made the experience a positive one. He gets an exceptional from me!
Very thorough and efficient. - CRNA
Very efficient process from check-in to payment ( although I wish the payment part were a bit less!). Jeff gave an accurate estimate as to when my car would be ready.
Service is great here - Mare27
I have been going to dealership for 15 years. It is no problem to wait in nice clean pleasant area with snacks and drinks available. The repairs are done with your approval and explanations given. Every one that works there is patient and professional
Bad Behavior from Sales - Ahsan
I visited today an badly humiliated by a very bad tamper sales manager Nick DIGIROLAMA who doesn't know how to talk to another human specially when it's your customer in your dealership. These type of people should not be in the sales where they have contact/talk to customers in person because this gentleman has very serious issues when it comes talking to humans..I would recommend anyone to this dealership if that gentleman is in that sales team.
EXCELLENT!! - Dnguyen
Could've ask for someone better than Antonio was the best.He helped made everything easier than ever.He was extremely helpful and would always have a smile in his face and thats what made me want to come here again.I would TOTALLY recommend him.Antonio was the PHENOMENAL!!
Looking for problems - BCD
I took my car for an oil change last week and noticed that every customer that came for a service ended up in the repair area with a list of problems they discovered. Amazing everyone had at least 2 to 3 problems Toyota Lexington has discovered. Even on my car that has less than 60K a pump to replace brakes to redo. When asked about looking at the brakes they said we recommend doing them early, I see...
Looks like they will create problems if you do not have them...
I can tell you they were not like that, it has changed.
Excelent - Nen
The service was done in a short time, and the service advisor was very polite and respectful
The waiting room was clean and had a TV and Donuts
Herb Chambers Toyota of Auburn
Assistant Service Manager
Acton Toyota of Littleton