John Power - VINCENT
John Power is asst. service manager. Best Mgr. I've ever dealt with in any business. Hard working & goes the extra mile to make you leave happy.
Fantastic - Livy
to purchase a new car my overall experience was great i would highly recommend to all my friends and family i look forward to many more years of service here
A Service experience with a smile - Seabee2003
The service was great. What a great team. You really feel welcome coming in and leaving. Mike & Paul work as a great team along with the receptionist Karen. Mr Chambers should be very proud with a well oiled service team that never makes excuses. They have a Can-Do smile and very professional.
Top Reviewed Service Specialists At This Dealership
"Honed" - Disappointed
My vehicle was transported to Woodworth Chevrolet with a engine problem. The service department told me that the engine block was cracked and that my Corvette Z06 needed a new engine. With the warranty expired I was informed the repair cost would be fifteen thousand dollars.($15,000) Sick over the loss I sold the vehicle to the dealership. About one year later a service person slipped up and told me that the engine that was in my former car was sent out to be "honed". The engine block was not cracked, as it was sent out to be machined. The engine cylinders were scratched when the intake or exhaust valves fell inside the combustion chambers. I have come to understand that defective valve seals is a common problem with LS7 engines. GM/Chevrolet has done nothing to correct this problem. I trusted these people and they took advantage of me. Be very careful when doing business with these people I lost twenty thousand dollars over this unfortunate situation,
** WFAB DOESN'T EVEN DESERVE A STAR ** - Kcolon8951
I took my 2015 BMW 320 Xi to Woburn Foreign Auto Body in Woburn, MA on 10/17. I had minimal damage (some scuffs on the bumper, and a chipped tail light) I was quoted $1400. When I brought it in they said the bumper may need to be replaced because it could have broken clips. Well sure enough they said it needed a new bumper. The final invoice was over $2k.
I got my car back on 10/20 and there were issues with the work they did. The body lines weren’t the same on both sides (very tight on the passenger side) the corners weren't sanded, buffed, and painted, there were chips in the paint around the back-up sensors, and it was rough feeling under the reflectors (not enough paint and no clear coat at all)
I took it back on Monday 10/24 and I got it back last night 10/25 and there's still issues. I have bumps in the paint beneath the reflectors, the body lines are still the same, and the corners weren’t sanded, buffed, and painted. My car looks like a Macco job!
My car was parked when it was hit by a Uhaul truck backing up. Uhauls insurance is Repwest and payment was already issued to the shop. I wish I had gone straight to BMW to begin with, after all I had nothing to lose, but I was referred by a friend who had his BMW side swiped and he spoke highly of WFAB.
I should also mention that both times no one from WFAB went outside with me to inspect my car, show me what they had done to fix the car. My car was backed into a space up against the brick building so I couldn’t even see the work until I got home.
I contacted my insurance company because they may be able to get involved. Woburn Foreign Auto Body did a xxxxty job, not ONCE, but TWICE! I'm not going back there and I may contact the attorney general. I went a total of 7 days without my car and it's still not fixed properly. I will NEVER refer anyone to this place. Bob Winters has xxxxty people in his shop, and they do a hack job! I wish I could post pictures.
I have been taking my IS250 to Lexus of Watertown for a... - ladamek
I have been taking my IS250 to Lexus of Watertown for a while and then I switched just for minor tune up to Ishkan's Bazarian Motors thanks to my friend's recommendation, who is a car enthusiast. Since then, I never took my car to Lexus of Watertown again. Now, I pay between 50 to 70 percent less than I was paying at my dealership and get the same (or even better) service - the only thing I miss is the nice coffee machine and leather seats:)
I love my experience at this little shop - first, I knew I am not being screwed, second, I was getting superb service and third, my service finally got more personal. Ishkan is really friendly, trying to always help out anyway possible. Once, I had two flat tires after going over a huge stone on I-85 north at night and just towed my car to his place and left him voice-mail on his phone that night. I knew my car was all set, hassles free - and yes it was! He called me the next day and found really good replacements for the tires. I could never get this kind of service from my Lexus dealership. Although, I moved from Waltham to Wellesley, I still go to service my car here. I LOVE THIS PLACE!
Disappointed/ Disgusted Worst customer service EVER! – I... - AngelDmariposa
Disappointed/ Disgusted Worst customer service EVER! – I was very disappointed/ disgusted with the way my car was handled and the service they say they had giving me! I had been in a car accident where some person had read ended me I drive a Acura MDX it has 2 exhaust pipe one of the pipe was so badly destroyed my truck smell like something was burning I was so afraid of carbon monoxide. The other side was not as destroyed but you could see that it was hit, The progressive underwriting person at the Gate City Collision will have the shop staff search your car to find anything that could be used against having progressive Insurance from paying, I quote one of the shop mechanic found a can of fix a flat in the trunk of your car there fore we are not going to pay for the tire since its proof that I had issues with my tired in the past therefor that is accident related Progressive will not paid , part of the exhaust is showing some scene of rust there for its not accident related Progressive will not paid every time I turn around and got a call from this Caitlyn person it was is not accident related Progressive will not paid, the latch on your trunk door will not released it look like you had pre existing condition there for its not accident related Progressive will not paid rep from the shop called me 4 times to get an answer about me paying OOP and I didn’t feel that the estimate they had provided me with for the truck door which I had open that same morning that I drop my car off to get my belonging out I got a call that they could not open the trunk and that they will have to force it open and it will add to my OOP but that it WAS NOT ACCIDENT RELATED PER CAITLYN.
BUT THE BEST PART YET
My car WAS left a mess and apart with parts everywhere in the back!
THE TRUNCK DOOR PANEL/ TAIL GATE LIGHT/SPOILER AND OTHER PARTS WORE JUST LEFT THERE IT LOOKS LIKE I HAD A LOCAL JUCK YARD WORK IN MY TRUCK… since I didn’t go with their estimate to fix this door latch that supposedly was not accident related. I didn’t know my car was going to left that way and when I ask one of the shop rep that it was progressive fault because s they would not include repairs for this door, so now I am driving back home with an ice storm for an hour with a door that is being held by duck tape since I could not missed another day of work.
overall I will make sure that if I ever find my self in a similar situation and where my vehicle needs repair and your names Caitlyn P Griffin / Gate City Collision comes up that will be my REDFLAG Overall it was the WORST customer service experience I have ever encountered.
Managed Repair Representative
43 Constitution Dr, Suite 203
Bedford, NH 03110
Gate City Collision
(603) 886-2867 |
561 Amherst St, Nashua, NH
I wish I had read some of the reviews on Gate City Collision before bringing my vehicle to them. There were so many negative reviews, some depicting my EXACT scenario showing that this is how they routinely do business. Then confirming it all, I found they have the negative rating of D on the BBB. I hope that people out there read this review because it will save you over a month of aggravation and disappointment. Plus there are far better rated auto body collision places in the Nashua, NH area. This is also a notice for all the insurance companies that deal with Gate City since they will lie and manipulate to make themselves look good at your expense. Beware
Gurney's is by far the best automotive repair shop in... - LMNH0511
Gurney's is by far the best automotive repair shop in Nashua and the surrounding areas and I have tried a few. Their knowledge, honesty, quality and all around offerings are wonderful and set the bar high for a great experience. I would certainly recommend this repair place to service your vehicle because they don't try and sell you things you don't need. They are not the cheapest, or the most expensive, but what make up for it in their overall service.
If you have a BMW DO NOT GO HERE. I'm sure they are fine... - Hector678
If you have a BMW DO NOT GO HERE. I'm sure they are fine for Audi and Volkswagen. There are plenty of places that specialize in BMWs. This is not one of them.
I was scouting for auto shops when I called here. The... - nikki_74
I was scouting for auto shops when I called here. The person I spoke to was rude and kept cutting me off. If this is how I am treated even before I am a customer, I wonder how I will be treated once my car is in their shop.
In past years with my old car due to unfortunate... - davidac828
In past years with my old car due to unfortunate accidents I’ve been to a few auto body shops and they indeed manage to repair my car, however; they would take the full 30 days allowed for my rental so they could repair it regardless of the damage plus the paint job would not be to convincing…..This past November I was involved in a misfortunate accident…this time I had the car I’ve always strived to get…with that said I wanted to have it repair the same day…although I knew that was not realistic specially from previous experiences…So I decided to take it to Today’s collision….
Less than a week later I had my car all repaired and then some…I could not believe how efficient and expeditiously it was fixed….I give Today’s Collision three thumbs up for time and superb paint job!!!