Great Guy - Retired Folks
We enjoyed dealing with Bob. He was very personable. Bob went out of his way to help us. We plan to stay in touch with him and will recommend him to family and friends.
Top Reviewed Specialists At This Dealership
Sales and leasing
Great experience! - CPergakis
My friends recommended Acton Toyota as I was inquiring about leasing a car. I had inquired with a few dealerships and this was the only one who didn't harrass me everyday with calls and emails. Alex Wheaton was wonderful to work with! He took the time to explain all my options with me and was very honest and knowledgeable, as well as kind the entire process. I highly recommend contacting Alex Wheaton if you're in the market for a new vehicle. Within a week I was driving away in my new Corolla and I love it!
Sales & Leasing
Exceptional customer care - Madinah & Frank
David has an exceptional customer care. I and my husband were not sure of the year of the car we wanted, but, he patiently took us through several year make. He allowed us to road test 3 cars of same make but different years until we decided on the year wanted. He was very friendly and very knowledgeable about the car features.
Work done quickly - JOANPAQUETTE
Brought my Camry in for scheduled maintenance check and sticker. Tires rotated and multi point inspection done in less time than I expected. Very courteous staff.
Regular maintenance - ToyotaFan
Routine maintenance uncovered corroded heat shield that otherwise would have gone unnoticed. Vivien recomended needed maintenance, upfront cost, and estimated time for the work. Overall excellent experience as always.
Maintenance of my car - Maguy
It's a pleasure to have my car being service in there, I would like to go back to buy a car next time and I would like to recommend my friends to buy a car in there.
Sales & Leasing Consultant
Sales and Leasing Consultant
Hiccups taken care of! - Fenway9
Top notch dealer, really easy to work with. Even though they messed up my registration delaying my receipt of the car by 3 days, they provided me with a stop gap solution by providing a complimentary rental car for me to use until my car was properly registered with the RMV. Barnaby (Bobby) took good care of me- I would highly recommend him to others.
Sales Manager (New Sales)
Sales Consultant (Pre-Owned)
Good service - Sankuno218
Kamel being very helpful the last time I brought my car in for service, he reached out to Toyota Corp to get approval for my car seat replace because it passed the mileages quarantee. He even set up the appointment for me. Just want to say thank you for taking your time and effort to help me out.
Client Retention Manager
Sales & Leasing Consultant
My new car experience 2/15/19 - Matthew0420
Went looking for new suv went to Atlantic it was a great and easy experience from the sales and trade in. No sale pressure they worked with me to get this deal done. Very happy the way it all happened from the test drive to the signing papers were a smooth experience. Manny and Tony were great to work with and very good in helping and answering all our questions.
Very happy and will do business there again.
Sales and Leasing
Excellent - LYDPAG
My salesman Nicholas is superb explained everything
In detail excellent the service dept was very good also I ended getting another rav with a lease and got the right deal for my needs
Sales and leasing consultant
Saving the Day - PB
They say that one bad apple spoils the bunch, but that is not true at Woburn Toyota. Truth, after dealing with two wonderful salespeople (Edwin and Al) and manager JC previously, I hit a lemon who was both rude and arrogant. But thank goodness my previous experience with manager JC got me to stay and report my experience to manager Wally Sabet, who had the grace to be embarrassed and tell me so. He gave me time to explore my options, listened to my needs, and sold me a car at a price that worked for me! It was a no pressure, no angst sale and I am one happy customer!!! I can't say enough about JC and Wally as managers for Woburn Toyota. They are why I am now a Woburn Toyota customer.
New Car Sales
Excelente Costumer Service - Bira
Because Mirela she gave me all the attention from the first time until the delivery of the new car and others employees are very nicely ! Thank you very much!
Service - Itaco
My service was completed in a timely manner I was very pleased with the service dept especially Steve he is the best also I would like to comment on the honesty of the service dept and hope it will always be that way Example do not try to sell something that the customer doesn’t need as far as parts etc go
Nice dealership to do do business with - JZ
As a person who has a degree in industrial engineering, I look for the efficiencies in an operation and I am impressed by the knowledge and thoroughness when my car goes in for service. I did buy the extra coating on the car's surface and had a problem when a substance ate through the finish on the car's hood. The dealership was helpful in getting the claim recognized and the car hood looking like new after being repainted at an outside shop. They don't have a paint shop in house.
Daughter leased 2019 C-HR - tacomachr
We are long time Toyota lease customers from the Southeast. Our daughter recently moved to Boston and was going to lease her new vehicle at Expressway Toyota in Boston. Everyone at this dealership was exceptional! Brian Walsh was our first point of contact through the internet. He was very nice and honest and communicated with us through email so we could make this lease deal. Everything was ready to go! When my daughter and I arrived at the dealership we were greeted by our rep Manny Beato. He was very kind, thorough, respectful, patient throughout the process. He is a real asset to your dealership! Everyone we spoke with- Danny Gilday, Mike Jelly, and Steve (finance)were also very nice and treated us well! This is one of the best dealerships ever! Thank You Expressway! We were even greated by Tacoma the dog!
not hones - Jane1944
I bought my 2012 Prius and I was told that the synthetic oil will last 10,000 miles between oil changes YET they set (dealership says they have no control?) the "warning" for every 5,000 miles. I don't believe that they are trustworthy..
Looking for problems - BCD
I took my car for an oil change last week and noticed that every customer that came for a service ended up in the repair area with a list of problems they discovered. Amazing everyone had at least 2 to 3 problems Toyota Lexington has discovered. Even on my car that has less than 60K a pump to replace brakes to redo. When asked about looking at the brakes they said we recommend doing them early, I see...
Looks like they will create problems if you do not have them...
I can tell you they were not like that, it has changed.
Outstanding Sale Person - Stella
We recently bought a Rav 4 from Ira Toyota of Danvers. We made the decision to buy a car in the last minute of 2018, and our sale person, Clint Yang, made the experience very efficient and enjoyable. He explained the features of different models extremely clearly and helped us to understand which model fits best with our family. He is also very considerable that taking care of everything, which makes our buying process super easy. Highly recommended!
All over a remote starter - Yogibear2980
I purchased a brand new Toyota Corolla le premium edition eco 2019 got charged for all of these extra options and the car did not come with a remote starter I called corporate and the dealer and they didn’t care about it I will never go back to this dealer ship they are snakes I even reached out to the CEO waiting on him to respond back to me because this is horrible customer service I’ve always purchased Toyota’s and because of a remote starter I will no longer purchase from them they don’t care about you after you have signed that contract I gave them several chances to make this right and nothing they are more concerned about me trading in my 2015 Camry than offering to install a remote starter in my wife’s car
Toyota of Braintree
Sales and Leasing Consultant