John Power - VINCENT
John Power is asst. service manager. Best Mgr. I've ever dealt with in any business. Hard working & goes the extra mile to make you leave happy.
A Service experience with a smile - Seabee2003
The service was great. What a great team. You really feel welcome coming in and leaving. Mike & Paul work as a great team along with the receptionist Karen. Mr Chambers should be very proud with a well oiled service team that never makes excuses. They have a Can-Do smile and very professional.
Top Reviewed Service Specialists At This Dealership
We are very pleased! - Marrichs
Sales and service are excellent. George Belovitch is very helpful, accommodating and you are lucky to have him part of your team. We depend on The Norwood dealership for all our Cadillac needs.
Poorly Treated - Stephen Ippolito
I have a brand new 2017 KIA Sorrento. The front bumper was scratched up. I took it to Quirk because it was new. They told me they would need to take it apart first. They would not order parts in advance. The insurance company looked at it and said there was no damage. The bumper skin needed to be replace. Quick told me 14 days plus before getting the car back. Boch Collision looked at the car and saw no damage either but a bumper skin. They ordered the bumper skin. It took 1 day. Took it apart and saw no damage. It took 5 days to get my car back.
** WFAB DOESN'T EVEN DESERVE A STAR ** - Kcolon8951
I took my 2015 BMW 320 Xi to Woburn Foreign Auto Body in Woburn, MA on 10/17. I had minimal damage (some scuffs on the bumper, and a chipped tail light) I was quoted $1400. When I brought it in they said the bumper may need to be replaced because it could have broken clips. Well sure enough they said it needed a new bumper. The final invoice was over $2k.
I got my car back on 10/20 and there were issues with the work they did. The body lines weren’t the same on both sides (very tight on the passenger side) the corners weren't sanded, buffed, and painted, there were chips in the paint around the back-up sensors, and it was rough feeling under the reflectors (not enough paint and no clear coat at all)
I took it back on Monday 10/24 and I got it back last night 10/25 and there's still issues. I have bumps in the paint beneath the reflectors, the body lines are still the same, and the corners weren’t sanded, buffed, and painted. My car looks like a Macco job!
My car was parked when it was hit by a Uhaul truck backing up. Uhauls insurance is Repwest and payment was already issued to the shop. I wish I had gone straight to BMW to begin with, after all I had nothing to lose, but I was referred by a friend who had his BMW side swiped and he spoke highly of WFAB.
I should also mention that both times no one from WFAB went outside with me to inspect my car, show me what they had done to fix the car. My car was backed into a space up against the brick building so I couldn’t even see the work until I got home.
I contacted my insurance company because they may be able to get involved. Woburn Foreign Auto Body did a xxxxty job, not ONCE, but TWICE! I'm not going back there and I may contact the attorney general. I went a total of 7 days without my car and it's still not fixed properly. I will NEVER refer anyone to this place. Bob Winters has xxxxty people in his shop, and they do a hack job! I wish I could post pictures.
I have been taking my IS250 to Lexus of Watertown for a... - ladamek
I have been taking my IS250 to Lexus of Watertown for a while and then I switched just for minor tune up to Ishkan's Bazarian Motors thanks to my friend's recommendation, who is a car enthusiast. Since then, I never took my car to Lexus of Watertown again. Now, I pay between 50 to 70 percent less than I was paying at my dealership and get the same (or even better) service - the only thing I miss is the nice coffee machine and leather seats:)
I love my experience at this little shop - first, I knew I am not being screwed, second, I was getting superb service and third, my service finally got more personal. Ishkan is really friendly, trying to always help out anyway possible. Once, I had two flat tires after going over a huge stone on I-85 north at night and just towed my car to his place and left him voice-mail on his phone that night. I knew my car was all set, hassles free - and yes it was! He called me the next day and found really good replacements for the tires. I could never get this kind of service from my Lexus dealership. Although, I moved from Waltham to Wellesley, I still go to service my car here. I LOVE THIS PLACE!
I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO... - RECONSIDER
I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO SIGN OFF ON SOME PAPERWORK ON A MATTER THAT WAS ALREADY SETTLED WITH THE OWNER. WHEN I WENT IN I WAS TREATED WITH THE UTMOST DISRESPECT. THE SALESMAN THERE PROCEEDED TO SWEAR AND USE VERY STRONG VULGER LANGUAGE TOWARDS ME IN FRONT OF MY YOUNG DAUGHTER. I AM A MARRIED MOTHER OF THREE AND I HAVE NEVER BEEN SPOKEN TO LIKE THAT IN MY LIFE. IF THESE ARE THE KIND OF EMPLOYEES THAT ELITE AUTO EMPLOYS THAT SAYS A LOT ABOUT THEM. I WOULD STRONGLY RECONSIDER GOING ELSEWHERE.
I have been here 3 times and they did a good job taking... - aznlilchino103
I have been here 3 times and they did a good job taking care of my car. Two rear-enders and one side-swipe and they brought my car back to showroom condition and with OEM parts. They even buffed my car and made it shine like new.
If you have a BMW DO NOT GO HERE. I'm sure they are fine... - Hector678
If you have a BMW DO NOT GO HERE. I'm sure they are fine for Audi and Volkswagen. There are plenty of places that specialize in BMWs. This is not one of them.
I was scouting for auto shops when I called here. The... - nikki_74
I was scouting for auto shops when I called here. The person I spoke to was rude and kept cutting me off. If this is how I am treated even before I am a customer, I wonder how I will be treated once my car is in their shop.
Purchased a brand new Ford Windstar from this dealer back... - kilfoye
Purchased a brand new Ford Windstar from this dealer back in 1999. Performed routine required maintenance at the dealer for a couple of years. The engine siezed in the minivan shortly after we put 50,000 miles on it. Paul Clark Ford's service manager, a guy, a grouchy old guy maching around in an Army airborne sweater, was combative and argumentive when we tried to get the delership to help us defray the costs of rebuilding the engine. They could've easly went to bat for us at Ford Motor but instead he told us "we don't make any money on those cars anyway" and that it was our fault the minivan's engine siezed so tough luck. What a way to keep those customers happy Paul Clark!
It was our fault for buying a Ford, which we'll never do again. And it was out fault for buying a vehicle from this lousy dealer, which we'll never do again. I would not recommend this dealer or the Ford brand to anyone.
I'm buying Japanese from now on!
This garage came highly recommended to us by a friend,... - 3KidsandaDog
This garage came highly recommended to us by a friend, and they were right on target! Robert is a skilled, friendly, and fair owner/operator of this shop. He gave us a hands-on inspection prior to the work, a recommendation of what needed to be done, an accurate estimate of bill, and a realistic timeframe of what to expect (which was very reasonable, especially for a shop his size).
We trust the mechanics, we like the service and feel... - etinglof
We trust the mechanics, we like the service and feel comfortable working with the service desk. The work done on our PT Cruiser has been good and the prices have been fair. The waiting room could be better (quite cold in the winter) but is adequate. There is no high pressure sales talk.
In past years with my old car due to unfortunate... - davidac828
In past years with my old car due to unfortunate accidents I’ve been to a few auto body shops and they indeed manage to repair my car, however; they would take the full 30 days allowed for my rental so they could repair it regardless of the damage plus the paint job would not be to convincing…..This past November I was involved in a misfortunate accident…this time I had the car I’ve always strived to get…with that said I wanted to have it repair the same day…although I knew that was not realistic specially from previous experiences…So I decided to take it to Today’s collision….
Less than a week later I had my car all repaired and then some…I could not believe how efficient and expeditiously it was fixed….I give Today’s Collision three thumbs up for time and superb paint job!!!
DO NOT GO TO THIS DEALERSHIP FOR SERVICE!!! I just got... - ap10563
DO NOT GO TO THIS DEALERSHIP FOR SERVICE!!! I just got charged $200 for a Diagnostic test and extra time needed for the Mechanic to find the problem when they weren't even able to figure out the issue. The Receptionist called me and told me that the Mechanics were not able to find the problem and I would need to bring my truck back at another time as the Mechanics were leaving at 1:00pm. When I went to p/u my truck I got slapped with a bill for $200!!! The said it was for the diagnosis and the mechanics time...not sure how they can justify charging for a diagnosis when there wasn't one. So disgusted by this shady dealership, save yourselves the headache and the $ and go somewhere else!