Enjoyable and relaxing truck buying experience! - linda&danny
We were very pleased with our visit at Colonial Ford in Plymouth. We were very happy to have Jake Eldredge working with us in finding a truck in our price range. Jake is very experience and knowledgeable and was not pushy at all! Jake worked hard in finding us our truck. The whole team (including Dell, Greg and Sean) went above and beyond! Thanks to all at Colonial Ford for making this a rewarding truck buying experience for us!
Repair & Service - PaulA
My 2015 Explorer Limited was towed to Herb Chambers of Braintree on January 08,2018 by AAA. Service Representative Dan Abate, wrote up my work order and followed up with the Service Technician as to the nature of the repair needed. Dan notified me in a timely manner of the repairs needed and advised me that Ford would cover my repair thru the Ford Power Train Warranty. He also assisted me by notifying my extended warranty company of my request for payment for a Car Rental. Herb Chambers and Dan Abate turned a bad situation into a refreshing experience. Thank you.
I travel 28 miles to Herb Chambers in Braintree for all services, oil changes etc. when I could utilize Ford Dealers (approx. 6 in a 10 mile radius of where I live).
New truck sale - Kitchman
Certainly the best experience I had with a dealership, the salesperson and the finance person. Harry McDougall was more than patient will all my questions and a finance snag that took more than a few hours. He ended up coming in on his day off to deliver my vehicle! Got a great deal and was treated with great respect by Harry and Kathy Mulvehill. Great people!
Top Reviewed Specialists At This Dealership
Great experience - Mictrace799
Found a great deal on line on an F-150 so I went down there and Scott was great through the process and made everything easy. Got me a great price on my trade in aswell. Couldn’t be happier w the way my experience went.
Very accomodating, friendly,professional with 5☆ manners-ex - Red thunder
Everything said plus a wonderful team working together for the best customer experience possible and deliver what you is best as you knowing that too. I want to thank the whole team for pitching in. Fantastic teamwork.
Excellent Experience - Talia
My grandparents have been buying cards from Ford for years and thought I would give it a try. The staff is extremely friendly and welcoming. They're not like most car dealers that are pushy. They take the time get to know you and find out what your needs are to determine the perfect vehicle for you. I highly recommend Watertown Ford to anyone!
Service Department Horrible - paulmurrin103
Bought a 2010 Ford Explorer from a salesman named Ken.. Awesome guy and I love the truck... I had also purchased a high end warranty for roughly $3000.00.. I bought the truck in for service because it had a few problems I was concerned about.. 3 times in a row they let my truck sit there and did not work on it at all, the third time they broke my windshield... All days they called at 3:30 pm to say they did not touch the truck. I work out of this truck and lost 3 days of work.. The last time, the 4th, they had it for 2 days and the things they fixed do not work... Horrible service department.. The manager Al should be fired for incompetence..
Exceptional experience!!!! - GERARDO CASERTA
Quick, efficient and friendly. No BS!! Jim Fauci was especially helpful, no pressure, truly felt like he was looking out for my best interest. I would recommend this dealership to anyone that asks:)
Thanks - Beth.m.peterson
Went in to get my tire pressure checked and they got me in and out in less then 10 minutes thanks again for making things easy
Great experience - Gmutch
Jason Capone was very helpful and got me a great deal on a pre owned crossover. He was very professional and easy to work with. I would highly recommend him to anyone looking for a new or used car.
Purchasing 2017 Ford F150 Limited - 2017LimitedJoe
This has been my home dealership for the last F150s, 2009 King Ranch and now 2017 F150 Limited, I will have to say that Megan ODonnell was instrumental on making this deal happened. Michael Littlefield was genuine, informative and very knowledgeable. Keith in service also contributed due to his always can do attitude. Everything was smooth and the experience was excellent.
My experience at Bay State Ford in South Easton MA was... - Karen416
My experience at Bay State Ford in South Easton MA was great. Everyone there was friendly, the place was nice and clean, and Chuck Jones was great. He help me get into a brand new car, when i did not think it was possible. Even if it took me an hour and half to get there I would come back to Bay State Ford in South Easton Ma for another car, and I will send anyone who is looking as well.
Sales and Leasing Consultant
General Sales Manager