Easy peasy - Mrizzoli
David couldn’t have been more helpful and the process was smooth. Thanks for all of your hard work and not waiting for me to ask for things, so doing them. Great work.
Top Reviewed Specialists At This Dealership
Best Car Sales Rep Ever - sec1208
We just purchased our 5th car from Tom Frat .. Right there that says it all I wouldn't go back if he wasn't the best
Sales & Leasing
Purchased a 2019 gmc Sierra - MS3PV
Marty's has the best prices and a great staff. James Milinazzo was a pleasure to do business with. Everyone at Marty's is friendly and very helpful and provide great service.
If you're going to buy a vehicle, buy it from Battle GMC - Lavoieindustries
I've been to many dealerships to check out Vehicles price-wise vehicle wise.... and quite frankly you can't beat the great Vehicles here at battles GMC.., and a great salesman Bob Holmes
Best car buying expeirience of my life! - Don Pierce
Although I did not purchase a vehicle at this dealership due to my own error, I feel compelled to express my gratitude regarding Robert Cappelletti. While I was undecided as to what my wife and I were interested in purchasing, I had been on a hunt for a few months and happened to pass by Lance Buick GMC one particular Sunday and it happened to be after hours. We pulled over to just look at a vehicle. After about 10 minutes, Robert came up to us and introduced himself and offered us his card and stated that if there was any thing he could do for us, just contact him. He was on his way home and was simply trying to help us. He was very pleasant to talk to and not pushy at all and let us be. Long story short, I came back to Robert that following Monday, and he spent quite a bit of time with us trying to find something that fit my needs. Ultimately, I passed on the vehicles due to physical needs. Robert was again, very professional and no push at all. He was again, very pleasant to deal with, and I expressed my gratitude to him for the way he conducted business. Pretty much all the other dealerships I have been to in the last 30 years are like sharks and trying to hold you hostage, NOT HERE! I eventually came back again for a vehicle I was sure I could purchase. Robert did not have what I wanted in stock, but he was able to find one and advised me he could get it. He spent a lot of time arranging that for me and all this time, he never hounded me or kept calling my house etc. He contacted me only when he had info I was expecting from him. My wife and I went to the dealership to finalize everything and was absolutely the most pleasant experience in my life when it comes to purchasing a new vehicle. There has always been stress, tension and even some arguing during the process. Not this time! I was so comfortable, I had to convince myself that all was ok,, I was waiting for the pounce! It did not come. I stopped the process when we realized I made a financial calculation that was incorrect, and it effected my ability to make the purchase. I was stunned and disappointed, and embarrassed. When we realized I could not proceed, Robert and his manager spent some time with me to go over potential options, but I was over my head. At no time did either of them pressure me or make me feel bad for my error. When I am ready to commit, I know where I’m going, and who to see. Best car buying experience in my life! Hands down.
Thank you Lance GMC!
awesome experience - tommy
i just purchased my new yukon from nancy at vendetti motors and had the BEST sales experience of my life.. She was friendly, knowledgeable and explained the whole process perfectly it truly was a joyful experience
Thieves - Zee
The dealership will actually sabotage your vehicle in order to bring it back for service , very nice to your face but got a knife in the back and they still continually harass me with emails and as long as that continues then I will keep on writing reviews
Purchasing 2018 GMC Sierra - SteveM
I was entertaining the idea of possibly trading in my 2011 for a 2018 and after checking out the incentives and many dealerships, I found what I was looking for at Central. It was further than I wanted to travel to test drive and check out the vehicle, but decided to go ahead and take the 30+ mile trip. I met up with a sales person Tony R. He helped make my visit very pleasant and what I liked most is he was up front, a no B.S. type guy and answered my questions honestly. I was hesitant to trading in my 2011 because I liked it and never had problems with it. I ended up purchasing a new 2018 from him and he was there the whole step of the way. I would strongly recommend not only visiting Central, but ask for Tony R for your sales person. You won't be disappointed. Not many Salesman left like him.
Old Veteran - Old Veteran
I am an old buck who has bought many cars over the oh so many years. I wanted to share my car buy experience as it was head and shoulders above any other I have had. I made an appointment to buy a car, I was met by my sales person John V. at the door, he immediately listened to what I wanted in a vehicle. I found the vehicle I wanted that I had seen online and took it for a test drive. I told them where I needed to be for payment, down payment etc and they ensured I was comfortable with both and I purchased the vehicle. The finance person Greg was outstanding he had everything ready when I was introduced to him, and it was smooth sailing with all the paperwork.
Hurd Auto Mall is a well oiled machine it runs like clockwork from sales to finance to insurance transfer.
There are No Snake Oil sales techniques, no holding your keys hostage just here are the numbers if they work they work.
Before you buy from anyone else go see Hurd Auto Mall in Johnston RI. if they have the car you want you will be happy you did.
A New Experience. - Scituate2019
I never look forward to buying a car but this time Dennis Grabowski madethe process more tolerable. His knowledge, patience in responding to my many questions, his suggestions, options to consider, time spent on the computer trying to locate a car to match my specifications were great. I greatly appreciate the time he spent explaining the controls, the features,, etc His knowing there was so much information was given in one session, his offer to come back and go through it again is greatly appreciated. I told him I plan to take him up on his offer after I drive the car for another week.
I have a history of keeping a car for about 5 years. I know I’ll look for Dennis next time.
If I could leave 0 Stars, I would for Service - Dan
I brought my car in for service 1 1/2 months ago. I wanted it evaluated to see if an issue I was having was covered under what GM calls "special coverage", not a recall per se, but similar. After scheduling an appt, my car was looked at and I was notified that cost was covered under GMs bulletin. However, the work could not be done with $900 worth of additional work that was not covered. It would take a few days to get parts. I started asking around and doing some research and was questioning this "additional work" When I went to pick up my vehicle that day, I asked my service "adviser", Rui, if the additional work was really needed and could he explain it to me. I was rudely told "I can't do one without the other if you want me to put the car on the lift right now I will!" I told Rui there will be no need, as they won't be doing the work. I have since taken my car to a more reputable dealer, where the work was performed under the special coverage from GM at NO COST and no additional work was needed to complete it. They actually held my car because they said it wasn't safe to drive, yet Alden let me take it because I wouldn't agree to to the $900 of additional work. My point, do your homework, ask questions before you agree to let Alden do any work on your vehicle. I saved $900 by getting mine fixed elsewhere.
Disrespectful - Wisso
Paul desilva thats works here is very disrespectful unprofessional!long story to tell but stay away from this dealership .. I was going to trade in my 2015 Gmc 1500 because my lease was up and looking into leasing 2 other vehicle but because he thought I was just dropping off the vehicle and not purschasing another vehicle he came outside to.look at the truck and said I'm not taking this crap who talks like that especially at a dealership never had someone ever said something like that to me while trying to purachase a vehicle .. I went somewhere else the same day to a different gmc dealer made a deal happen
Great Service, unexpected surprise - foodie42
I was really surprised at the excellent attention that was demonstrated by Rob Wayburn & Andrew. I wanted a preowned car within a certain price range. My first experience was with Robert several months prior, unfortunately I was unable to find anything at the dealership. Robert took my information and promised to notify me if anything comes in. At this point I was use to this being the last time I'll ever hear from a sales person. Pre-owned cars are a hit or miss issue as it is. To my great surprise, Robert called several months later with a potential car that will meet what I was looking for. SEVERAL MONTHS ! Rob, was attentive and kind, I actually ended up purchasing not the car Rob called about ( it did meet my needs ), but, a slightly more expensive car. I couldn't be more please with my experience as well as the car. I was treated very fairly & respectively. I has some minor issues that I wanted repaired or replaced. I went to Rob, he walked me to the service department & introduced me to Rich in the service department to make sure I knew who to go to. Rich was also friendly & very patient as I tried to explain my issues. Not a problem well take care of it. Even though this is not a GM product, I will continue to have my car serviced at this dealership. I just can't tell you how great my experience has been with Cape GM, Rob should be commended for his outstanding customer service skills, thus , making this dealership stand out more than others I have experience.
Tasca Buick GMC