Excellent salesman ( Dale ) expert service. Very informati - Grandma 78
This is a return to Tasca Buick as I bought from them before with years of repair free driving. This was a great experience. I am very pleased.
Top Reviewed Specialists At This Dealership
the best - mgtimar
i have bought two vehicles in the past two years from Tom Fratantuono the best salesmen i have ever dealt with the dealership has always offered me the best deals
Sales & Leasing
Couldn't have been better - BETTY.HILL
My third car through Marty's. Paul Malley went out of his way to help us get a great deal and get us into a new [to us] car. Dave [the financial guy, I don't remember his last name, sorry!] was very good explaining everything clearly and patiently answering any questions I had. Very happy with our dealings with Marty's.
If you're going to buy a vehicle, buy it from Battle GMC - Lavoieindustries
I've been to many dealerships to check out Vehicles price-wise vehicle wise.... and quite frankly you can't beat the great Vehicles here at battles GMC.., and a great salesman Bob Holmes
Use Chris Adams!! - MikeParkLembu
I've worked with salespeople at a variety of dealerships. I've bought Lexus, BMW, Honda, more. Chris Adams is by far the most professional salesperson I've run into so far. He helped me close out on a 2017 Terrain Denali. I actually never even knew much about GMC except that they make trucks. Happened to be driving by on the way to a Jeep dealership to shop for the Grand Cherokee Limited, and thought I might as well do my due diligence and check out GMC since they had some good looking SUV's outside. Chris Adams happened to be the salesperson at the door, and I told him I was just exploring. He was the opposite of the hard sell, and more like a high-end concierge at a 5-star hotel. I work in Cambridge, and have done most of my car buying in Boston and Watertown, so it was completely random stopping up here in Lowell. So glad I did! Chris Adams basically asked me what I was interested in, asked interesting questions to try to figure out my goals, and only showed me cars that I might be interested in. When test driving, he also let me drive wherever I wanted with absolutely zero pressure to hurry back to the dealership. It really let me relax and try the car out. Then when we got back, he asked a few more questions to figure out how I felt--no pressure at all, he really was genuine in trying to understand my goals. I left the dealership thinking I'd end up in a Grand Cherokee, but after trying the Cherokee out and feeling the quality and comfort was a level below that of the Terrain, I waited a couple days before contacting Chris again. Not a single phone call from the dealer, which is what I'd requested, since I find phone calls and voicemails tiresome. We started the process over email, and Chris was super responsive and detailed.
A 10 out of 10 experience, I would get another GMC when it's time to get another car if Chris is still around just to deal with him.
Best car buying expeirience of my life! - Don Pierce
Although I did not purchase a vehicle at this dealership due to my own error, I feel compelled to express my gratitude regarding Robert Cappelletti. While I was undecided as to what my wife and I were interested in purchasing, I had been on a hunt for a few months and happened to pass by Lance Buick GMC one particular Sunday and it happened to be after hours. We pulled over to just look at a vehicle. After about 10 minutes, Robert came up to us and introduced himself and offered us his card and stated that if there was any thing he could do for us, just contact him. He was on his way home and was simply trying to help us. He was very pleasant to talk to and not pushy at all and let us be. Long story short, I came back to Robert that following Monday, and he spent quite a bit of time with us trying to find something that fit my needs. Ultimately, I passed on the vehicles due to physical needs. Robert was again, very professional and no push at all. He was again, very pleasant to deal with, and I expressed my gratitude to him for the way he conducted business. Pretty much all the other dealerships I have been to in the last 30 years are like sharks and trying to hold you hostage, NOT HERE! I eventually came back again for a vehicle I was sure I could purchase. Robert did not have what I wanted in stock, but he was able to find one and advised me he could get it. He spent a lot of time arranging that for me and all this time, he never hounded me or kept calling my house etc. He contacted me only when he had info I was expecting from him. My wife and I went to the dealership to finalize everything and was absolutely the most pleasant experience in my life when it comes to purchasing a new vehicle. There has always been stress, tension and even some arguing during the process. Not this time! I was so comfortable, I had to convince myself that all was ok,, I was waiting for the pounce! It did not come. I stopped the process when we realized I made a financial calculation that was incorrect, and it effected my ability to make the purchase. I was stunned and disappointed, and embarrassed. When we realized I could not proceed, Robert and his manager spent some time with me to go over potential options, but I was over my head. At no time did either of them pressure me or make me feel bad for my error. When I am ready to commit, I know where I’m going, and who to see. Best car buying experience in my life! Hands down.
Thank you Lance GMC!
Great experience! - DJ2420
I purchased a used vehicle from Swanson a few weeks back. Great experience. Andrew Dill was professional, honest and knowledgeable. He was also great at returning my calls and keeping me informed throughout the process. Would definitely recommend giving Andrew a call!
awesome experience - tommy
i just purchased my new yukon from nancy at vendetti motors and had the BEST sales experience of my life.. She was friendly, knowledgeable and explained the whole process perfectly it truly was a joyful experience
2019 Enclave - Capecod
This was my first experience with Colonial Buick. I was searching for a particular color combo and trim which colonial had in stock. There were several dealers that had what i was looking for, however none of them would give me numbers without coming in. Brian was nothing but helpful, cooperative and no pressure. Brian was outstanding. No gimmicks, no pressure, no upsell. Just great, accomodating service. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with.
5 star+ sales experience from start to finish! - DmaAcadia
We had the pleasure of leasing our new Acadia from Britney. She made it fun and easy. She's friendly, professional and far exceeded our expectations! I would high recommend Britney! The managers mike, Jason and Jessica were awesome.
Purchased a new vehicle - Staceyl
Remington was very patient and experienced in his field. He made the process very easy. Second car purchased from this dealership and would definitely go back. Great experience every time.
Purchasing 2018 GMC Sierra - SteveM
I was entertaining the idea of possibly trading in my 2011 for a 2018 and after checking out the incentives and many dealerships, I found what I was looking for at Central. It was further than I wanted to travel to test drive and check out the vehicle, but decided to go ahead and take the 30+ mile trip. I met up with a sales person Tony R. He helped make my visit very pleasant and what I liked most is he was up front, a no B.S. type guy and answered my questions honestly. I was hesitant to trading in my 2011 because I liked it and never had problems with it. I ended up purchasing a new 2018 from him and he was there the whole step of the way. I would strongly recommend not only visiting Central, but ask for Tony R for your sales person. You won't be disappointed. Not many Salesman left like him.
Old Veteran - Old Veteran
I am an old buck who has bought many cars over the oh so many years. I wanted to share my car buy experience as it was head and shoulders above any other I have had. I made an appointment to buy a car, I was met by my sales person John V. at the door, he immediately listened to what I wanted in a vehicle. I found the vehicle I wanted that I had seen online and took it for a test drive. I told them where I needed to be for payment, down payment etc and they ensured I was comfortable with both and I purchased the vehicle. The finance person Greg was outstanding he had everything ready when I was introduced to him, and it was smooth sailing with all the paperwork.
Hurd Auto Mall is a well oiled machine it runs like clockwork from sales to finance to insurance transfer.
There are No Snake Oil sales techniques, no holding your keys hostage just here are the numbers if they work they work.
Before you buy from anyone else go see Hurd Auto Mall in Johnston RI. if they have the car you want you will be happy you did.
Always there for me in emergency situations - Vipro
Always there for me in emergency situations. I have had occasions when I get warnings on my dashboard that I need to have something checked out. Whenever I call Prime they just tell me to come right along and may check it out for me even without an appointment if there is an emergency. And they are always very pleasant about it. You can buy a car anywhere, but it’s the service that’s important
Horrible service - WR
I have brought my vehicle in for service on a transmission problem as well as a problem with the computer 4 times. Each time I was promised they knew about the issue and could fix it. Then I get there and each time I was told the same thing "they could not replicate the problem" so they couldn't help me and as far as the transmission goes after the second time I brought the vehicle in I got the same response "it's a known problem you just have to live with it" they were friendly enough but made me bring the car in 4 times for a problem they knew they couldn't fix?
How can you tell someone who bought a $74,000 vehicle they have to live with a computer and transmission that are faulty?
If I could leave 0 Stars, I would for Service - Dan
I brought my car in for service 1 1/2 months ago. I wanted it evaluated to see if an issue I was having was covered under what GM calls "special coverage", not a recall per se, but similar. After scheduling an appt, my car was looked at and I was notified that cost was covered under GMs bulletin. However, the work could not be done with $900 worth of additional work that was not covered. It would take a few days to get parts. I started asking around and doing some research and was questioning this "additional work" When I went to pick up my vehicle that day, I asked my service "adviser", Rui, if the additional work was really needed and could he explain it to me. I was rudely told "I can't do one without the other if you want me to put the car on the lift right now I will!" I told Rui there will be no need, as they won't be doing the work. I have since taken my car to a more reputable dealer, where the work was performed under the special coverage from GM at NO COST and no additional work was needed to complete it. They actually held my car because they said it wasn't safe to drive, yet Alden let me take it because I wouldn't agree to to the $900 of additional work. My point, do your homework, ask questions before you agree to let Alden do any work on your vehicle. I saved $900 by getting mine fixed elsewhere.
Disrespectful - Wisso
Paul desilva thats works here is very disrespectful unprofessional!long story to tell but stay away from this dealership .. I was going to trade in my 2015 Gmc 1500 because my lease was up and looking into leasing 2 other vehicle but because he thought I was just dropping off the vehicle and not purschasing another vehicle he came outside to.look at the truck and said I'm not taking this crap who talks like that especially at a dealership never had someone ever said something like that to me while trying to purachase a vehicle .. I went somewhere else the same day to a different gmc dealer made a deal happen
Great Service, unexpected surprise - foodie42
I was really surprised at the excellent attention that was demonstrated by Rob Wayburn & Andrew. I wanted a preowned car within a certain price range. My first experience was with Robert several months prior, unfortunately I was unable to find anything at the dealership. Robert took my information and promised to notify me if anything comes in. At this point I was use to this being the last time I'll ever hear from a sales person. Pre-owned cars are a hit or miss issue as it is. To my great surprise, Robert called several months later with a potential car that will meet what I was looking for. SEVERAL MONTHS ! Rob, was attentive and kind, I actually ended up purchasing not the car Rob called about ( it did meet my needs ), but, a slightly more expensive car. I couldn't be more please with my experience as well as the car. I was treated very fairly & respectively. I has some minor issues that I wanted repaired or replaced. I went to Rob, he walked me to the service department & introduced me to Rich in the service department to make sure I knew who to go to. Rich was also friendly & very patient as I tried to explain my issues. Not a problem well take care of it. Even though this is not a GM product, I will continue to have my car serviced at this dealership. I just can't tell you how great my experience has been with Cape GM, Rob should be commended for his outstanding customer service skills, thus , making this dealership stand out more than others I have experience.
Best Hummer dealer I have had the please to do bussiness... - TV
Best Hummer dealer I have had the please to do bussiness with
Tasca Buick GMC