Every thing was great - tom123
Brian is the best you guys better hold on to him and add Ambrose to that.
And the first come first served is great
Thomas C Mannetta
Top Reviewed Specialists At This Dealership
Smooth, easy transaction with no bull. - KG
Smooth, easy transaction with no bull. Found the truck I wanted quickly and had it ready right away. Full tank of gas (36 gal.) Good transaction all around.
Sales Associate & Truck Specialist
Amazing car buying experience - Punky2773
Definitely the place to buy a car!!! Have bought many cars in our life and this dealer and sales person Michael made this time the best one ever!
Always accommodating - RCHarbour
Who would think going to a car dealership would be a pleasant experience? Every time I go to Walls Ford I am greeted by someone. The service department staff is outstanding. Dereck Roy always greets me with a hello and a handshake. There is a perception of whatever it takes to get the job done correctly feeling.
Master Certified Sales & Leasing Consultant
Sales & Leasing Consultant
Awesome experience with Gary - Dede.Batch
Very accomadating, Gary Guyer was great to work with, super deal he got us.I would highly recommend Gary and Unique Ford to everyone!!great staff.
Rude, Inattentive Staff; Worst Experience Ever - adamkim
My entire experience with Stoneham Ford was dreadful. Their sales staff members, Lisa Canha and Chris Santarpio, were both unresponsive and would ignore my emails. I would ask them for information and not hear back from them despite the fact that I showed great interest in purchasing one of their high end vehicles. Chris Santarpio attempted to make me believe that once the current promotion ended, there would be no more promotions which we all know is a lie.
The sales manager was very insulting. He attempted to lowball me on my trade-in vehicle, offering far below the Kelly Blue Book trade-in value, even after admitting the vehicle was in excellent condition. On top of that, he was very rude in trying to tell me what I wanted in a vehicle rather than letting me decide for myself.
The dealership was not willing to negotiate price and let a $50K+ sale on a year old vehicle slip through their fingers knowing full well the new models would be arriving any day. This dealership has more vehicles than they know what to do with, which isn’t surprising since it’s obvious they don’t know how to sell them.
Can’t believe ford wonts there name on this place - Adam5485
Lied to from the start and treated like crap they will tell you anything you won’t to hear and then rush u out and when u do find out it’s to late and like in my case it will cost u a lot out of pocket should have left as soon as I got there and see uthere people have a similar experience there is way better dealerships to deal with not that far off I have 3 new fords and after this it may be the last (do not waste your time with this place
Best dealership to work with! - BWoodbury21
I just purchased my second car from Bonnell and had the pleasure of working with the salesman Arthur Brown. I just purchased a 2017 Fusion Sport from him, and Arthur made the entire process painless and easy, all with no feeling of being pressured. The team of employees that Bonnell has, sales and service, are all friendly and welcoming. My mother has bought three vehicles from Bonnell since I bought my first one in 2014, and my sister just got her first brand new car recently as well! I highly recommend Bonnell to anyone looking to purchase a vehicle. Again would like to give thanks to Arthur, it was hands down the best experience buying a car from a dealer. Bonnell has been by far the best dealership to work with!
Sales people posing as buyers - zeeb
I had my car listed for sale on craigslist and in my yard at home. Salesperson contacted me multiple times over the phone pretending to be interested buyer. Asked me to come down to the dealership so he could take a look. Arrived and immediately was trying to push a trade. Offered me 50% of my asking price.
service department is the worst. Very incompetent. - Chase01835
AutoFair has had my car for 14 days while I was in Canada to have some work and a few recalls done. I just went to pick it up and they never disappoint when it come to being consistent with poor quality service department. Missing screws from Console. Loose arm rest. Every time I have to have AutoFair work on my car it has problems still when I get it back. Stay away. Had to have my wife come pick me back up. Never a dull moment with this company.
Here it is 2 days after the above, And still no car. they had to order the missing screws they lost. the local parts store has them. I checked.
Act with caution, They love to overcharge you.
6/5 stars! - Nick1659
I drive past several other Ford dealers just to come to Ipswich Ford. The staff here is the absolute best Ford has to offer. I was actually all set to get rid of my Ford until I decided to try Ipswich just to see if they're better than the others.
They are! Go here!
Excellent service - Wig
McFarland Ford has an excellent service department.They are friendly,professional,always courteous and knowledgeable.They get you in and out and the prices are very reasonable.I have more than one model of car and know first hand what other dealerships are like.They know you by name and stay abreast of your vehicle service status.Try them!!
Genuine feeling - CharlesQ4545
I not only was not pressured but left here knowing I actually made a friend. Go see Chase Hall in the Sales Department I have only bought from Chase Hall !!!! 100% someone you can trust and rely on. The sale did not end after I left. He actually calls me to see how I am doing , reminds me of oil changes and is and always has been someone I can count on . I am so happy and would encourage anyone looking for a new car please go see Chase
Worst Service Department. Poor customer service - Ford owner
Our company van goes in for service and the issue is never fixed. When returned for the same repair over and over again they seem to find other issues. I believe they are created by their crappy techs. They promise a date it will be ready but it never is.... They always have an excuse as other problems arrive. When you try to call the service no one answers the phone. You have to leave a message and wait for a call back. The sad part is the Service manager is one of the owners and he doesn't care. Very poor customer service and we have been a long time customer.. That is now in the past as we will no longer be using Danvers Ford anymore. We will now start to go to KELLY FORD In Beverly.
DON'T GO HERE! - Autobot
My wife and I were in the market for new vehicles she was interested in the fusion and I, in the F150. The sales men we met was young and seems uninterested in making a deal from the very beginning probably because it was a Saturday evening and we were his last customers. He took our credit information and we discussed options we were interested in. Dealing with me for the F150 I low balled him saying I wanted to get an F150 for around $300 a month and he scoffed and simply said that that was unattainable and after that he didn't even entertain the deal further. When dealing with my wife he came back with the appraisal of her trade and gave us information on one 2017 fusion. No mention of any lease deals, incentives, money down or used fusions on the lot. Just one piece of paper with information for us about one vehicle. I asked about a used one to which he replied they are outside. We took a walk around the lot and asked him to take a look at how the payments would look on one of the used fusions. He was dismissive and told us he would run the numbers and get back to me Monday. I then asked if he could do this for a couple of uses fusions, some of the used ones were different packages and model years. He proceeded to leave directly after us. I received a call Monday mid morning and he told me he only ran the numbers for one of the models I asked about and I told him thank you for his time and hung up. As someone with a customer service background I do not find it difficult to give people options and information about what they are interested in. The sales men was not friendly or understanding about what we were trying to do. Avoid Drum Hill Ford, try Stoneham Ford in MA or Salem Ford in NH.
Ford of Londonderry