excellent experience - GNS
Just purchased a new 2017 SUV from Bruce Boutin. He was very friendly, knowledgeable about the vehicle with no pressure overall great experience. I would recommend Ford of Londonderry
Ford Edge oil change - John3333
At Kelly Ford in Beverly the Service Department did a good job serving my Edge.
I recommend using them for your next service visit.
Quick and professional - above and beyond - Wayne Brueggemann
I was recently in for some quick service and the tech noticed I had new license plates in the passenger seat so he took the initiative to check the registration and installed them for me.
Top Reviewed Specialists At This Dealership
General Sales Manager
Sales Associate & Truck Specialist
Awesome experience - Ben
I bought a 2017 Ford Edge from Wall’s Ford this week and I couldn’t be happier. I dealt with Tom and he took me through all of my options in the car buying process. Together we found the right fit for me. I would recommend Tom Fountain to anyone who is looking for a new or used car. Service wise, Walls’s Ford is exceptional, always meeting and exceeding my expectations.
Sales & Leasing Consultant
Certified Sales & Leasing Consultant
Quick and easy - DANIEL TUFTS
Very trustworthy place. They're not just trying to sell you a car, they're making sure you buy the best car that fits you.
Customer Centric Approach - IT Pro
Greg is the ultimate professional. He puts the customer first and always will do the right thing for the customer. Working with Greg has been easy, honest and trustworthy. I cannot say enough good things about working with Greg. You will not find a more responsible, ethical person in the car business. I will refer Greg to anyone looking to purchase a new or used vehicle.
Thank you Greg!!
"Quaint dealership and friendly staff" - Phatman
I purchased a F-250 Superduty from Joseph. He worked very hard and was a pleasure to deal with. If you like personal service, you"ll enjoy Unique Ford.
Always reliable - Maria Ward
The service at Ipswich Ford is great! Staff so friendly and helpful. Will brainstorm less expensive fixes if you want......don't recommend unneeded work, all around great guys. Never have had a problem with their work or their cars that they wouldn't take care of . They stand behind their work and that means a lot these days.
Amazing customer service - melissamallon2011
I was in and out with a new Vehicle and exactly what I wanted.Nancy listened to every detail and made it work for me. All the staff were extremely professional. Fast and efficient.
Return Customer! - CTC Envision
I've been impressed with the fast service and sales at the Nashua location. As a business owner, time is extremely valuable to me and Best Ford Nashua was able to assist me quickly with the last two work vehicles I purchased. I received great pricing and no nonsense sales.
Bonnell Ford, what car buying should be like. - JoshB
My wife was recently in the market for a Ford Fiesta and after some searching around on autotrader we found a certified preowned 2014 Fiesta at Bonnell Ford. We contacted them through autotrader and got in touch with Bill Kerns. He was an amazing salesman to deal with during the entire process.
We agreed to test drive the car the next morning (Sunday) and told him we had a 2 hour commute and would show up at noon when the dealer opened. He assumed we would leave a bit early anticipating traffic, so when we arrived 20 minutes early, he was not only there waiting for us, he already had the car around front for us to look at and offered refreshments.
We took it out for a quick test drive, he thoroughly went over the cars features inside and out. He even gave us some time alone outside with the car so we could discuss it privately. Once we decided we wanted it the negotiation went super smoothly. He never used any high pressure sales tactics or tried to convince to get things we didn't need. He simply laid out the options, answered questions and let us decide. I said it was the easiest car purchase I have ever had and he said that's how it should be. We were in and out in a few hours.
When we arrived to pick up the car it was clean, tanked up and ready to go. Bill even went over the car one last time, helped my wife sync her phone before the drive home and asked if we had any more questions before sending us on our way.
Out of the 4 car dealer transactions I have had over the years this was by far the best. I can't recommend them enough. They were super nice and you can tell they care about their customers. I can't say I have a single complaint about the entire process. Great customer service, nice cars, fair prices, what more could you ask for.
Despite the distance from my house I will be returning to Bonnell when it comes time to trade in my F-150, it's worth the drive.
Back up alarm on even when nothing is there - JohnF250
Truck has been in 3 times for this problem
Teck dosen,t know how to fix
Service refuses to change parts that may be the cause
Service manager, General manger were not help
Service writer shut alarm off (not a fix)
Will most likely purchase parts and fix myself ( some warranty truck has 21,000 miles)
One word - Pathetic - Michael Induni
They had the car we wanted. We called ahead of time and made an appointment to come and buy it. We arrived exactly on time. The salesman we had the appointment with was busy and we were passed to another salesman. Waited 15 minutes - he couldn't find the car. Waited another 15 minutes - he couldn't find the key. Then it turned out that the battery was completely flat, so there was no chance of even a test drive. We drove 2 hours there, waited 35 minutes and then left and drove 2 hours home. They knew we were coming, if they had had the car ready we would have bought it. As it was they wasted 4 1/2 hours of our time and lost the sale. Pathetic.
Horrible service - Palmina13
Would not take back two leases when in the contract you can return to any Ford. Very rude, unprofessional. Don’t want a Ford ever again.
DON'T GO HERE! - Autobot
My wife and I were in the market for new vehicles she was interested in the fusion and I, in the F150. The sales men we met was young and seems uninterested in making a deal from the very beginning probably because it was a Saturday evening and we were his last customers. He took our credit information and we discussed options we were interested in. Dealing with me for the F150 I low balled him saying I wanted to get an F150 for around $300 a month and he scoffed and simply said that that was unattainable and after that he didn't even entertain the deal further. When dealing with my wife he came back with the appraisal of her trade and gave us information on one 2017 fusion. No mention of any lease deals, incentives, money down or used fusions on the lot. Just one piece of paper with information for us about one vehicle. I asked about a used one to which he replied they are outside. We took a walk around the lot and asked him to take a look at how the payments would look on one of the used fusions. He was dismissive and told us he would run the numbers and get back to me Monday. I then asked if he could do this for a couple of uses fusions, some of the used ones were different packages and model years. He proceeded to leave directly after us. I received a call Monday mid morning and he told me he only ran the numbers for one of the models I asked about and I told him thank you for his time and hung up. As someone with a customer service background I do not find it difficult to give people options and information about what they are interested in. The sales men was not friendly or understanding about what we were trying to do. Avoid Drum Hill Ford, try Stoneham Ford in MA or Salem Ford in NH.