Dedicated - Holt0724
The staff were very Friendly as soon as I walked through the door. Everyone is very hard working and I felt no pressure and no judgement. This was my first time buying a car and it was nerve wrecking but I felt supported and secured.
Jack and Dan were extremely dedicated to getting me into the car I was looking at. They looked at every angle possible to help me and I was able to drive off in the car I love! I am so happy that I chose Seacoast Mazda for my first car and I will be back for my next car!
Top Reviewed Specialists At This Dealership
Exemplary Service Again - Jack M.
Professional, courteous and cost effective service. Ahead of promised time. Friendly and clean waiting area with comfortable seating and amenities. I bought my vehicle here and have always serviced it here as well for those reasons.
Sales & Leasing Consultant
Thanks for a great car buying experience - Bill and Kelly' P
All the staff were awesome but our salesman Jared made us feel like family of the key auto group right from the very start. He went over and above and made it totally easy. My husband and I appreciate all this dealership did too make this a smooth process with the best possible price on our 2018 Lacrosse. We LOVE it.
Bill and Kelly Parmenter
Life saver!!! - Vallieres, Nicholas aka Fievel
While on vaca having a mechanical failer, i called several places in the area & was told i'd have to wait 2 weeks... having to return to work on monday that wasn't an option... untill i called Auto Fair Nissan... Emily & Jim & the rest of the service staff had me back on the road in less than 48hrs... being so far from home i coulndn't have asked for more!!! They treat you like family here!!!
Sales and Leasing
Not pushy and explained all the car's features. - Stevethrower
Well see above... actually showed me some things on the car that were pretty cool. I would recommend him and his dealership to all my friends and family.
Audi Certified Brand Specialist
Audi Sport Specialist
Straight ahead lease, economy emphasis - MCDERMTJ
Sales associate was informative and moved the agreement forward efficiently.
Product is excellent. Better than 2012 version I owned previously. Fits my 6'2" frame better than before but still has some "squishy" feel in the knee compartment.
Prior to this deal, very positive experience with the service garage. Look forward to working with service dept again.
Sentra inspection - RC6967
I can’t say enough good things about your service department.....Greg took me in early and I was out in less than 25 mins
Nissan Certified Sales & Leasing Consultant
They were excellent they got the car my wife wanted I'll def - Marquis1955
They had a great selection of cars in both locations Anthony the salesperson was awesome I will deal with him again and I come from the Lakes Region area
Prompt, Competent, and Solution Orientated - Prism37
I recently brought my vehicle in for a routine NH State inspection. Not only was Service Manager, Joe Swan, competent, he was also personable, knowledgeable, and the epitome of what great customer is all about. He explained the needs of my vehicle in a clear and concise manner. Thank you for the outstanding service Joe!
World class service on our Cayenne Turbo and Macan Turbo! - gcabbott
We had been having our cars serviced at Prime Porsche of Westwood for years. A problem arose with the Cayenne Turbo, and after three attempts, we were still having the same problem. One trip to Porsche of Stratham was all it took for them to correctly diagnose and fix the problem for once and for all.
Not to mention, Porsche of Stratham went out of their way to accommodate us, and made the process of dropping off and picking up our cars totally painless.
These people are the best!!
Best customer service ever - Rissa
These people go beyond the call of duty to make things right. Feel confident in purchasing a car here. They will make a lasting impression on you.
Really bad - Mattalen01
After dealing with another dealership and getting the run around for almost two weeks I decided to check out key auto portsmouth website. I seen a truck right away and was very interested. I decided to call key auto and spoke to Matty V. I told Matty about my situation and how I need to be in a truck asap. We spoke on a Monday and made an appointment for the following day (Tuesday) for 6pm. As I pulled up to the dealership the truck I was interested in was already out front . soon as I approached the truck Matty V full of personality welcomed me and my family. As we were talking my wife and I were told the managers name (Chris White) who we were very familiar with from purchasing my wife's car from another key auto. As We sat down with Chris and Matty and discussed my situation and the headache I have been dealing with for the last 2weeks. They were very patient and understanding with exactly what I wanted. Needless to say I walked out with keys and paper work signed in hand in the truck I seen online that Tuesday night. I highly recommend Key auto and I thank Matty V and Chris White for a smooth deal.
Well my whole deal with key auto went real sour kris and matty v are still some outstanding guys but key auto as a company is not so good i bought my first truck from them with 17k miles by the end of me owning the truck 24k miles it blew a motor and needed other major repairs from water damage so i traded for another truck because i trusted there word now the new one has river silt throughout the frame and bed and other stupid things wrong with it we talked about the stuff during the sale so again i trusted there word that it would be handled but after going back and fourth to the dealership and wasting time it was never actually ironed out i have called the vice president of sales john leonardi 4 times left messages everytime he couldnt be bothered by me and my concerns i have bought 3 cars from key auto and they treat me this way thank you
Quick and easy - dagrub
Bought an F150 with the help of Dave Bettinger who was very helpful and made the purchase easy and fast.
Had a minor problem with the trailer brake controller which was quickly repaired by Dan Ditmars in the service department.
This is our third purchase through Portsmouth Used Car Center. I highly recommend it. Best prices anywhere.
Traded my 2001 f250 diesel for a 2006 f350 v10 Dually - Vulture 17
Traded my 2001 f250 diesel 4wd super cab LB for an "as is" 2006 f350 super cab V10 Dually LB. $1100 in repairs later and I couldn't be happier. Great truck, great deal. Dan is a good guy to deal with !!!
Very good experience.... - Priscilla123
The office was nothing fancy, but they have a pretty nice inventory. Mike was the sales associate that showed me the vehicle I was interested in. No pressure very relaxed process from start to finish. After the sale had a couple of minor problems that were corrected immediately with out any attitude like I've had with other small dealers. Overall a very good experience.
Best experience ever - Kstache
Everyone knows buying a car sucks. Matty took ALL of the pain out of the experience. I told him what I wanted and he made it happen. I didn’t spend hours at the dealership and it was the easiest and fastest car buying experience I have ever had. To this day almost two years later Matty call or texts me at least once a month to check in and see how my car is doing. If you are looking for a vehicle I urge you to contact Matty. You will not be sorry.
Great customer service and good technicians, done great work - Rodneysmart03
Highly recommend these guys to anyone, I've brought my vehicle here 3 times in last month and they have done great work. Thanks Motor city!
Bought SL500 sight unseen and had car shipped - Nanettehamptons
Steve Paquette was responsive, helpful and transparent. I live out of state, Steve located shipping company to Transport car to eastern Long Island. Great experience.
Excellent service - jenlm7663
Thank you First City. Dan made finding just the right car pain free. Micah made the paperwork so fast and easy! I can't express how great the whole buying experience was!
Horrible - KimP
* (0 Stars) *I have never been one for writing reviews, however, I was profoundly disappointed at the lack of professionalism displayed by the team AND Rick the owner at Northeast Motors Inc in North Hampton, New Hampshire. Never in my life have I, or my significant other been more disrespected and mistreated by a group of people I was supposed to trust. Everything went well at the beginning of my purchase, despite having to pay for a costly inspection just to be told that a list of things needed to be fixed before I could take the car home to Maine. After leaving the car in New Hampshire for another week to have the parts put in and proper fluids changed, I finally got the car by driving back to New Hampshire. Skipping forward a week or two I noticed my coolant was abnormally low . . . and I just filled it the day before. . . this is when I called up the dealership, multiple times After being told I would be called back three days in a row. . it didn’t happen. So, once I finally called back a little more aggressively, I set a date for the following Friday ... Now, being a full-time college student and a part time nursing assistant, it is extremely difficult for me to find time to drive 2 hours to New Hampshire, and I had to call out of work just to get my coolant “checked” and be told it was fine. . . no one checked the coolant. After another day of spending $60+ on gas just to drive there and be told NOTHING, I went home.. and I was increasingly more upset. To spare the annoying details of calling back and forth and not getting a single answer, and wasting my time when I could be working or in school, skip ahead another week. At this point, I had spent nearly 150-200 just on gas to go back and forth because no one properly looked at my vehicle that was STILL UNDER WARRANTY. I had the right to be a little aggravated because I had to miss countless days of work that I couldn’t truly afford. After driving back to NH yet again, they finally looked under the car and realized, yes, something was wrong, but they didn’t value my opinion as the customer. My radiator had a hole in it and I had been driving it unaware for weeks. . . I looked at the car myself and I discovered the plastic bottom was filled with fluid. The part was ordered but no one cared to contact me when it came in, and the warranty ran out in just two days... I was running out of time to get the car fixed and they were hoping to get money from me when the warranty was no longer applicable. So, after calling and speaking with both an employee, and the owner Rick, I was told I had to pay for the radiator to be put in. I was broke and had already spent so much money driving there, the warranty SHOULD cover all repairs because I did not put a hole in the radiator in just 30 days . . . it was like that before I got it. At this point I was so emotionally drained that I could not speak on the phone without crying so I asked my significant other, who co-owns the vehicle with me, to call the dealership. Becoming more agitated himself, and I spoke my mind and was told by Rick to “shove the radiator up my xxx” and if I went there, I would be arrested. . . I was completely bewildered by the behavior of this man and he was now ignoring my calls. After contacting the North Hampton Police Department, I was told I had a trespassing warning on Northeast Motors, and if “I stepped on the property, I would be arrested.” I’m an 18-year-old FEMALE nursing student in college, what would I do to threaten them?? I did not verbally threaten them, I just questioned their judgment and became agitated because they were now ignoring my calls and refusing to put the radiator in. After speaking with the police, I was told they would send the radiator to the nearest AutoZone and I could never have contact with them again. I would never recommend this horrible dealership to anyone seeking a car. This was my first car and now I’m stuck with a car from a dealership that I can never contact again because of the trespassing warning.
My experience has been positive - Dave
I have purchased two used vehicles from C.J.'s.
Used vehicles, heck brand new vehicles, are all man made creations and therefore it may naturally be assumed that they are inferior from the start. Used vehicles, it should go without saying, will continuously need some sort of service and repair, pretty much ongoing. If you get yourself a vehicle that requires little maintenance each year, you can count your self very lucky! Maintenance free automobiles, are a rarity!
Most of the time I have brought my vehicles back to C.J.'s, and nearly always any issue I have had, has been remedied. Yes, once in awhile, an attempted fix made need a little more tweaking, but rarely.
As a person who has been on a very tight budget for a long time, I have always found the Proprietors at C.J'S, have been very helpful in giving me solutions and ideas that work within my budget. I am appreciative of that thoughtfulness on their part. Trust me, I have been royally screwed over in my lifetime, by Garages, Shops, and Mechanics, who took me for a sucker. I have spent sums of money I didn't need to. Yes, we all need to be careful who we deal with, yet I think if you are considering purchasing a vehicle or need to have your vehicle serviced after purchase, through C.J.'s, you should be fine. Act like a spaz, be an idiot, make absurd demands, swear and cuss, be impatient, be a snot nose, and be all defensive when such a posture is overkill, then expect bad service in return from anyone, let alone C.J's.
If you are one writing a negative review, and if you are a person telling others to steer clear of C.J.'s auto village, then I have to wonder just what sort of personality and psychology you present to all your fellow beings, that you encounter. Are you going into a relationship with this Dealership, looking for a fight? Do you have a nasty attitude going in, if so, then no wonder, you have a problem with this Dealership.
If you want a good experience, and act like a mature adult, I would bet you will have a decent experience, if you choose to transact with C.J.'S Auto Village. Business owners are human like yourselves. Yes, they choose to deal with the general public of humans by the nature of their business. What sort of person you are, to deal with, says it all, when it comes to the nature of the relationship or experience, you have at C.J.'s. As for myself, my experience has been primarily positive. I do not see any signage or commercials or anything that tells you, that this Dealership is going to treat you like a King or Queen, that you imagine yourself to be. Get real, you are simply a potential Customer.You will be granted a no frills transaction. Behave yourself and maybe you will EARN(not automatic) the status of a "Valued Customer", a mutual respect and understanding will then develop. Basic, right?
CROOKS!!! - scottishlady
never buy a car here you do not even get out of the lot and there are issues. This car can not pass inspection and they guarantee the car will pass inspection. They at 556 auto sales refuse to answer calls and do not stand by their written word. they are crooks stay away!!!
(Sales) Floor Manager
Key Buick GMC of Somersworth