Corrolla Purchase - Darren
Excellent experience buying the Corolla. Enjoyed working with both Eric and Dan. I was thankful they went to Nashua to find the exact car that I wanted to purchase.
Top Reviewed Specialists At This Dealership
Sales and Leasing Professional
Exceptional, professional and polite - Tacoma guy#6
Purchased numerous vehicles at A1. I always
visit the competition but consistently receive the best price at A1. They know their product well and exert no pressure on the buyer.....and they are negotiable. Fariz and Mustafa could not be any more personable and helpful. That's the reason I continue to return. Try A1, you won't regret the visit.
Sales Consultant / Bilingual / Master Certified
Knowledgeable sales person - Lornahead
My experience at green tree today was great sales rep was excellent he help us to leave with the vehicle we wanted at the right price
Sales & Leasing Consultant
No pressure and excellent outcome! - Betsy M
Little did I know that I would be driving home in a new car when I stopped in on Tuesday. Luis was very knowledgeable, patient and professional. My questions were answered and my requests were met with a smile, I am now driving a Certified 2015 Camry that fit all my requirements. I am a safe & happy customer! Thank you Luis.
Sales and Leasing Consultant / Master Certified Preowned Toyota (Gold Level) Specialist
Sales and Leasing Consultant
great - VH1PEPE
25 😁25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25
great service. timely efficient solved the problem
New/Pre-Owned Sales Consultant
Now that's service! - danaberger1
In and out quickly. I bring all my vehicles to McGee Toyota in Dudley for service. They have dealership knowledge in a small town setting with great pricing.
Best buying experience ever!!! - Lorraine
Picked up my Rav4 today and am enjoying it emencely. I cannot say enough about the whole buying experience. Gaby was, and is awesome This is my 1st lease and he and his team explained everything fully. We put together a great deal and Kasey in finance buttoned it all up in a neat package this morning. Gaby spent time going over some of the features new to me even setting up my nav app. Great job folks....thank you!!!!!
Excellent and Easy - AMDEH06424
We purchased a new Highlander using the Costco program. It was easy and hassle and free. Deal was done in less than 2 hours and everything was fair for both sides. They treated us very well. I would highly recommend them. Thanks to the all the folks at Stephen Toyota!
New Millennium Sales
Used Car Sales Manager
Great service as usual, today at Torrington Toyota! - Robs Tundra
Great service as usual, today at Torrington Toyota! Mr. Williams took care of me today and as always provided great care of me and my Tundra.
Scott and Paul - Unparalleled Dedication to customers - Annoyed123.
The team of staff at Haddad Toyota are remarkable. They offer you their complete attention to you to ensure they fully understand your needs, expectations, and questions; This level of dedicated attention makes you feel like you are being genuinely cared for. Whether it is getting my car serviced or buying a new/used car, I have never once in my ten years of coming here felt unsatisfied, dismissed, or manipulated. This type of customer service is unique!
Fee wasn’t paid - Squish8480
We were told by the sales guy that the lease termination fee would be covered if we bought another car from hoffman Toyota. It clearly wasn’t and haven’t heard anything back from Hoffman ownership. We just got the fee in the mail from Toyota for $350. We just want it taken care of. We were also told that the remaining lease payments would be taken care of but they didn’t cover them all. I had to call in and get that fixed a few months back which hurt my wife’s credit as they didn’t make the last payment. My family buys a ton of cars from hoffman but I think that’s going to change.
Update:Taken care of and clear miscommunication
Great customer service - ToyotaRav4
I scheduled a service appointment on a Saturday only to realize upon arrival that a diagnosis/repair could not be performed until a weekday. Kenny Barreto understood my disappointment and frustration, and assured me they would do what they could for me. They ran some codes and Kenny took the time to go over them with me, as well as the next steps. He also provided me with a summary handout so that I could present the information to the technician, and offered to schedule a weekday appointment for me. Kenny did not charge me for this visit, nor for my oil change. He truly cares about his customers. Thank you, Kenny, for turning my day around, and providing me with a great customer experience!
Exceptional - Linzlac
Cynthia Patrick goes above and beyond to make you feel like a valued customer in the service department that she oversees. She is a true customer advocate and she compensates her customers if she does not see something up to her standards. She keeps me coming back to this dealership which I've been going to for over 15 years.
New Car Purchase - CarGirl
Painless experience that made the whole new car purchase enjoyable! From our salesman, Jeff Cardoza, to Choo, then on to our finance representative, and the complete walk through from Wendy; all done in such a timely and professional manner
Great place for service - sailfast, CR-33
Surprised by low price for oil change with compete inspection of tires and brakes plus car wash. Service person went extra mile to generate tire options. Alway appreciate nice desk for working and good coffee while I wait.
Waste of time - Mglaxx34
Ive been a customer for years and always been happy with service until I had to deal with Kevin Fitzgerald. I took my truck in to get frame replaced and it was one thing after another. First Kevin calls to reccomend a few repairs that should be done which I agreed to, he said no problem everything would be done by end o of day. I stop by the next day after dropping off rental and getting shuttle over just for a service employee to tell me my truck wont be ready for a few more days.
When I finally got my truck back I noticed that the shifter was very loose and slipping into neutral. I contacted Kevin and he said to bring it in. When I brought it to Lynch Kevin kept telling me they didnt have to touch this area of the truck and they were not responsible for anything that is occuring. After arguing with this guy he finally agreed to fix it but they would need to take apart the shifter and see what is going on.
After picking up my truck once again the shifter slipage was fixed by now none of yhe geara illuminate. I called kevin again but didnt hear back for over a week from anotherserviced coordinator he pawned the problem on. They said to bring in the truck and they would fix it no problem.
I go in ready to finally get this over with and they say once again that they are not reaponsible and never had to go into that area( which they needed to previously to diagnose problem) and that it isprobobly a light bulb that needs replaced . They could take a look but they would charge me 180 bucks.
It was at this point when I took my truck back and to a trusted mechanic to find out they have caused a lot more damage than just a light bulb.
I would advise anyone having any issues with this place especially with frame replacement to contact Toyota directly and make them aware as well as BBB and consumer reports.
Fantastic customer service! - KP
Amanda Botto was amazing--she not only knows about the features of the cars but she is kind, honest and doesn't try to "sell" you. I will always remember how we were treated--thank you Amanda for telling me about the other car I didn't consider initially. Also, finance mgr Ben Mayo is awesome--doesn't just stop at any APR--he keeps working till he gets the best one for his clients! He knows his stuff--he's quick but also accurate.
Went in for an alignment, left with a melted axle boot. - Corey
I would look elsewhere for repairs to your vehicle. If there is any issue whatsoever, they will not take ownership of their wrongdoing and accuse you of setting them up. After taking my truck to get aligned it left in worse condition than it showed up. The tech, Advisors, or even the General Manager would not own up to their mistake and wouldn't do anything about it. Over an $80 alignment that didn't actually align my truck, nor a $100 axle. Discovering an issue after my truck was "aligned" I brought it up with my service advisor and he was very quick to blame me for the issue, lying about the tech utilizing heat to free a tie rod during the alignment, I can only imagine wasn't paying attention and melted my axle boot which was directly behind the tie rod. After I noticed fresh axle grease all over the right side of my truck, the SA also said "The tech noticed it before" but not only was it not brought to my attention, I wasn't even recommended a fix, or solution for what would be a freshly torn axle boot that the Tech would have undoubtedly brought up because it would have been virtually dripping as he performed the alignment. There was no multipoint inspection performed despite my invoice stating it did, and then another employee chimed in stating that they put that on every invoice whether or not they are performed. The GM then told me "This sounds like a setup, I'm done talking to you." Being a service member I really don't have time to scam a dealership out of an axle and a free misalignment. Especially after trying to cover my own xxx, and over a <$200.00 part. I'm incredibly disappointed that from top to bottom they aren't truthful about their practices and won't alleviate the issue to make it right. My brief experience has proven to me that I have no faith in the service department, or management to do the right thing or tell the truth about something so insignificant.
They refused to listen to a noise my car was making - Ripped off by greentree
I went to this dealership because my car was making a gurgling noise and when I did they replaced the transmission computer but the car came back with two more prominent noises and when I went back They said they couldn't hear anything , so I said can I take ur guy for a ride like I did the first time I showed them them the noise.
(I had to show them the noise because they could hear the noise) so I made appt went back and they said we can't find a noise I said can I take ur guy again and show him? And she said.no he is busy..I couldn't believe my ears!!! I Am their customer standing there willingly wanting to show her the problem and she said no to me I totally couldn't believe it...The service lady Jessica then texted me and asked me to take my vehicle somewhere else for servicing!! I truly believe it did not need the transmission computer and they did it for the money from the warranty and caused two more noises but I don't know that for sure all I can say is who tells the customer know you can't show me what's wrong? And please don't come back not good business!!!
Terrible Experience - Shady Sales & No Honesty - Ramrock212002
Would never go back. Spent three hours talking with Ray and when I started asking about price, he said, "I don't do that. You talk to the finance guy when you go in the room." Finally got into the room and that guy thought we'd already made a deal. More waiting while they go find the sales manager. We agree on a price, shake on it, start filling out paperwork and he comes back into the room and says, "I'm sorry, I just can't do that price." We'd already agreed and started the paperwork! He apologized and said he'd be happy to sell me one model lower for the price we agreed to. I agreed to a nicer car at this price, why on Earth would I accept a lower model for the same price?? He asked if he could call me later to talk about another car and I told him he could (why not, never hurts to hear what they have to say), but he never called. Total waste of my time and absolutely no credibility, accountability or morals. If you want the stereotypical "shady car salesman," this is the place for you. Otherwise, stay away!
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