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Efficient, friendly - CMK1999
Everything I asked for was done well. It was regular service, but I also asked that a warning light be checked. They did, and fixed what was wrong.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Great Crew - Alveardiego
The guys were great getting us a brand new SUV for our family. I would recommend them and go back to them in the future.
Happy with my new car! - ajenellv
Purchased my new SUV from here today, Salesman Jermaine and Mark did a wonderful job working with my husband and I, all the staff that worked with us that day were wonderful, I will highly recommend this place and will purchase from here again in the future!
Absolutely Great Experience - Ray Majette
I love this dealerships service department. They are very knowledgeable and understanding. I have dealt with about five different Mitsubishi dealers and these guys by far are the best. It's really a great feeling when you're driving to have work done on your car and it's to a place that you trust and know you're going to be treated wonderfully. Their service coordinator Emily is such an awesome and helpful person. My last visit was for a three hour appointment and they shuttled me to the local mall to kill time. Thank you guys.
DO NOT BOTHER - loudmouth98
I made the mistake of walking into this dealership unknowing of previous complaints and their facade. My friend had received a letter in the mail claiming he won a prize and to come redeem it, unfortunately it was a ploy to get people in to sell them a car. I met Walter Pettway and he seemed pleasant at first (Of course, he needs his commissions!) He became very pushy and persistent when I was on the fence. I should’ve walked away as soon as he displayed this aggressive trait, but I was easily persuadable and naive. He talked me into buying a 2018 Toyota Camry, previously owned. He told me a lot of sweet things to talk me into buying this car like free oil changes; but he didn’t tell me it was a one time deal. When I went to the dealership to get my oil change, they apparently inspected my whole car and marked that my brakes were “mid level”. Highly unlikely they even checked at all, if they neglected to notice how bad my rotor was! After 5 months of owning a 2018 vehicle I shouldn’t have to replace my left rear brake rotor after I only put 10,000 on. Walter Pettyway became defensive after I told him they sold the car me in that condition. He became defensive, screaming, and cursing at me on the phone and did not allow me to get a word in.. How professional! Once he got his commission, he was no longer the pleasant and helpful sales consultant he perceived to be. On top of that, the back of my car says “SE” but the VIN comes up as “LE”. Misinterpretation. can say I’ve learned some valuable life lessons this year being a young adult. Always research when making large purchases and NO is okay to say! I hope you can take from my experience and not step foot on this establishment. You’ll save yourself the money and time. Shut this place down.
Michael Mitsubishi only recommended repairs that were... - Customer Ed
Michael Mitsubishi only recommended repairs that were needed, and told me that several repair items I thought needed doing were unnecessary. They could have easily recommended those repairs and made easy extra sales on them, but they did not. I was very impressed. The work was performed quickly and was right the first time. The price for the service was very good, and was less than I was expecting at a dealer. I am very pleased with their service, and will definitely go back there, particularly to Shirly Green for the next service.
This dealer is just about the worst I've ever been to.... - Kxrider
This dealer is just about the worst I've ever been to. They don't own up to there mistakes and there way of solving it is haveing the customer pay to have it fixed again because they couldn't get it right the first time. If you want a great dealer go to couresy Kia there so much better and they own up to there mistakes and don't make you pay for them. I can see y inskip Mitsubishi is going out of buisness. They have absolutely zero customer satisfaction they just like to screw you over. Thanks for nothing inskip
Secor Volvo Mitsubishi
F&I, Sales Manager, Mitsubishi
Service & Parts Manager
Volvo Service Adviser