Highly recommend this dealership - Ace
I’ve been a customer of this dealership for about 12 years. Everyone is friendly, knowledgeable and professional. Fred Hollman was the sales person who helped with my recent purchase of a Tacoma. He took time to assist me and went above and beyond my expectations.
consistency and excellent service - Ruggles
Emerson is the best! Knowledgeable but not pushy, helps you to find what works best for you! He cares about the outcome. My experience at this dealership has resulted in three purchases over the years..
No pressure sales - ChrisC113
I checked out Hartford Toyota after visiting another dealership I had done business with in the past, because my previous dealership I felt pressured and they were not listening to what my needs and wants were. At Hartford Toyota, in particular with Thisady Khongdy, I honestly felt they listened to me and did not pressure me into something I was not going to be 100% satisfied with. Car shopping is stressful enough as it is, Hartford Toyota took all the pressure off from the sales front and let me take the time I needed. I would highly recommend Hartford Toyota to all my friends and family and I actually look forward to buying a car from them in the future.
Ask for Joe - Michael Macrides
I highly recommend Joe DePinto for anyone purchasing a car at Riverhead Toyota. He was courteous and patient, and made sure that we were happy with the vehicle that we purchased. My wife and I couldn't have been happier with our experience.
Great customer service! - LWM
I have to admit I really am out of my comfort zone when it comes to having my car serviced but since I have a disabled husband I have to take care of it myself, but as soon as I arrived Evan who waited on me put me at ease, explained everything throughly and was very efficient. I would have to say Middletown Toyota is top notch when it comes to customer service!
Top Reviewed Specialists At This Dealership
Internet Sales Manager
New/Pre-Owned Sales Consultant
Stephen AutoMall Centre - CDofLM
My experience with Stephen's, specifically Salesperson Piotr (Peter) Urbanski, was as excelllent as that I had with Toyota of Greenfield, specifically Sales Manager Craig, was poor. Peter was knowledgeable, polite, accommodating, helpful and in every way, handled our ultimate purchase at this dealership in the most professional way. I can criticize nothing in my business relationship with anyone at Stephen's. It was easily worth going 40 miles out-of-state for our transportation need.
Great Customer Service - Sophia8312
I wanna give a big shout out to Wheeler at Girard Toyota in NL!!!! He gave me the best experience shopping for my 2018 Camry hybrid. Even tho we have to go back and forth a couple times but because of how patient he was, I was able to have a new car :)
Also his customer service was excellent that by far it’s the best car shopping experience that I ever had!!!! I was very thankful to meet Wheeler, he’s the best car dealer!
Second Purchase - Paul DeAngelis
Bought a Rav4 3 years ago, had a great experience, Steve Macomber was & is a great salesperson, gave him a call in regards to buying a 2016 Prius for the family. We were able to make a deal that day in a short period of time. The whole process was easy with no hassle. Would highly recommend the dealership.
Excellent service, No pressure. - Maslow
Our sale consultant Syed Shah is the best! Very helpful, no pressure sales and always ready to answer any questions. The service waiting area is very comfortable with cushioned chairs, free coffee, popcorn, cookies, T.V., wifi etc.
there was no pressure in making the deal - mike dounetos
went in for oil change and bought a new car was looking around and was approched by jordan and started talking and the next thing i new was pick a color
purchase - rusty
I bought a 2015 rav4 for my stepdaughter. Matt hill was very helpfull.The only problem was MATT WARD he never returned my phone calls.Other than that it was a great experience.
AWFUL CUSTOMER SERVICE - Katie T
This is the worst dealership for service and customer service. From the receptionist in service to the mechanics to Mike Lynch himself. l brought my car in for an oil change and they never even told me that my cabin air filter was “in the red” when l called to inquire Stephanie the receptionist transferred me to a voicemail of someone that had nothing to do with lt. Kevin the service manager couldn’t even offer me anything for the inconvenience of having to come back in. Bonnie who is Kevin’s boss never responded to my complaint email and Mike Lynch the owner said he needed to look into the awful customer service given by the 5 different people l dealt with and then never even called me back. To top lt off o received an email stating that their goal was great customer service etc. Anyone that buys a car here is crazy. After this experience l will spend the rest of my life making sure people know how they treat customers that have been loyal to them for the past 15 years!!!
Fantastic! - Jdesmarais
I am buying my first vehicle from a dealership, and it was a great experience! Francesca is so friendly, patient and knowledgeable . It was a very easy process! Would definitely recommend coming here!!
Came in for a new ride, left with two - Ivan616
Had a really great experience with Brian Flowers. Went into look for a new car for my girlfriend, which we went with a RAV4. Was so happy with the no pressure/stress treatment that i came back a week later and bought a Maxima from Brian. I plan on going back in the future and have referred my family to him as well.
best car buying experience - mary
I bought a car from John Woo at this dealership. He is kind and considerate while always being professional and efficient. Everyone that I met there was very nice. This was by far the best. I will recommend this dealership and John (and Ryan) to anyone I know looking for a car. Thank You all, Mary
Terrible Experience - Shady Sales & No Honesty - Ramrock212002
Would never go back. Spent three hours talking with Ray and when I started asking about price, he said, "I don't do that. You talk to the finance guy when you go in the room." Finally got into the room and that guy thought we'd already made a deal. More waiting while they go find the sales manager. We agree on a price, shake on it, start filling out paperwork and he comes back into the room and says, "I'm sorry, I just can't do that price." We'd already agreed and started the paperwork! He apologized and said he'd be happy to sell me one model lower for the price we agreed to. I agreed to a nicer car at this price, why on Earth would I accept a lower model for the same price?? He asked if he could call me later to talk about another car and I told him he could (why not, never hurts to hear what they have to say), but he never called. Total waste of my time and absolutely no credibility, accountability or morals. If you want the stereotypical "shady car salesman," this is the place for you. Otherwise, stay away!
Toyota & Scion of Wallingford
Sales and Leasing Professional
Sales and Leasing Consultant / Master Certified Preowned Toyota (Gold Level) Specialist
Accessory Sales Manager
Sales and Leasing Consultant