Service representative - Cindy203
My service representative was friendly and cheerful. Contacted me as soon as the car was ready. Wait time was accurate. I am sorry I didn’t get her name.
Top Reviewed Specialists At This Dealership
Sales and Leasing Professional
Great experience. - lexautos1
Miss Nimro was very helpful and on top of everything I needed. Very accessible and polite. Also very knowledgeable. Highly recommend doing bussines with her. Respectfully, Ridi Lex Autos LLC
Sales and Leasing Consultant / Master Certified Preowned Toyota (Gold Level) Specialist
Sales and Leasing Consultant
Smooth and easy - Cris
My salesperson (john) was great he helped me every step of the way. I couldn't ask for a better experience anywhere where else. I would highly recommend stopping in and chatting with A1 Toyota team everything is relaxed and comfortable everyone is friendly and nice and the best part is, they are there to help you and fit your needs
2019 tacoma purchase - MK
Purchase and delivery fairly price and easy process. 2nd new toyota purchased at dealership. Goto location for having next model year earliest in state. Always smartly equipped with right packages for the model.
New/Pre-Owned Sales Consultant
Service visit - Tina
I called at the last minute about a light on in my car and they took me right away even though they were closing in a half hour. Great group of people at McGee! Thank you
Awesome - Tanny
They listen and try their best to get you exactly what you are looking for .For the best rates.I was dealt with in a timely manner.
New Millennium Sales
The best! dealer I've ever dealt with! - Lorraine Dusky
Ali Shah was the man called to talk to us--I think it was the luck of the draw and the luck was all ours. We bought both a previously owned Prius and an Avalon, while trading in a Kia. From start to finish, Ali was courteous, friendly and easy to deal with. Not that we needed to be coaxed but after the less-than-gracious (aka rude) treatment from Eagle Motors next door, he was a welcome relief.
I'd also like to single out Matt Governali in the finance department for completing what was an enjoyable experience from the moment we walked out the door to the moment we drove away with our two cars. I cannot recommend Riverhead Toyota more--and especially to women! who are often treated with condescension by car salesmen.
Used Car Sales
Used Car Manager
New Car Sales
Easy to deal with, great follow up - Patriots19
I gave a high rating due to the customer service I received by my sales consultant Mohammed Alkabouni. He was easy to work with and understand what we were looking for. He followed up to make sure everything was perfect after the deal was closed.
Return to a trusted dealer - Tarbox Toyota - Happy shopperx3
My call to inquire about an appraisal of my second Avalon purchase from Tarbox turned into another successful purchase. It started well with the offer of an appt. ended with a new Camry in the desired color etc.
They are a team. They made me feel comfortable , were respectful and located and delivered, all paperwork
Included within 48 hours. Many thanks .
From the greeters, to salesman thru negotian , to conclusion the team of Ed, Ed Singleton and Michael Benjamin
And , yes, Ed Tarbox and Lauren made it happen.
The car was located and picked up within 24 hours. Mike guided the way thru all details and the vehicle’s working details. He was very helpful. He took care of making sure insurance was in place and Lauren took care of registration
details and warranties. At all times they
Remained calm. Another successful purchase from Tarbox Toyota. Many thanks to each of you that made it work .
Always a pleasure - Nashima
I would not even entertain the idea of having my vehicle serviced anywhere else! These service guys and gals are true professionals. They are all nice.
Toyota - Panda1111
Do not buy a car here! I got ripped off and two weeks later my engine light came on and they didn't want to do anything about it. And the price to get it fixed is over 1,200! I am very displeased with Toyota.
Great place for service - sailfast, CR-33
Surprised by low price for oil change with compete inspection of tires and brakes plus car wash. Service person went extra mile to generate tire options. Alway appreciate nice desk for working and good coffee while I wait.
Waste of time - Mglaxx34
Ive been a customer for years and always been happy with service until I had to deal with Kevin Fitzgerald. I took my truck in to get frame replaced and it was one thing after another. First Kevin calls to reccomend a few repairs that should be done which I agreed to, he said no problem everything would be done by end o of day. I stop by the next day after dropping off rental and getting shuttle over just for a service employee to tell me my truck wont be ready for a few more days.
When I finally got my truck back I noticed that the shifter was very loose and slipping into neutral. I contacted Kevin and he said to bring it in. When I brought it to Lynch Kevin kept telling me they didnt have to touch this area of the truck and they were not responsible for anything that is occuring. After arguing with this guy he finally agreed to fix it but they would need to take apart the shifter and see what is going on.
After picking up my truck once again the shifter slipage was fixed by now none of yhe geara illuminate. I called kevin again but didnt hear back for over a week from anotherserviced coordinator he pawned the problem on. They said to bring in the truck and they would fix it no problem.
I go in ready to finally get this over with and they say once again that they are not reaponsible and never had to go into that area( which they needed to previously to diagnose problem) and that it isprobobly a light bulb that needs replaced . They could take a look but they would charge me 180 bucks.
It was at this point when I took my truck back and to a trusted mechanic to find out they have caused a lot more damage than just a light bulb.
I would advise anyone having any issues with this place especially with frame replacement to contact Toyota directly and make them aware as well as BBB and consumer reports.
Went in for an alignment, left with a melted axle boot. - Corey
I would look elsewhere for repairs to your vehicle. If there is any issue whatsoever, they will not take ownership of their wrongdoing and accuse you of setting them up. After taking my truck to get aligned it left in worse condition than it showed up. The tech, Advisors, or even the General Manager would not own up to their mistake and wouldn't do anything about it. Over an $80 alignment that didn't actually align my truck, nor a $100 axle. Discovering an issue after my truck was "aligned" I brought it up with my service advisor and he was very quick to blame me for the issue, lying about the tech utilizing heat to free a tie rod during the alignment, I can only imagine wasn't paying attention and melted my axle boot which was directly behind the tie rod. After I noticed fresh axle grease all over the right side of my truck, the SA also said "The tech noticed it before" but not only was it not brought to my attention, I wasn't even recommended a fix, or solution for what would be a freshly torn axle boot that the Tech would have undoubtedly brought up because it would have been virtually dripping as he performed the alignment. There was no multipoint inspection performed despite my invoice stating it did, and then another employee chimed in stating that they put that on every invoice whether or not they are performed. The GM then told me "This sounds like a setup, I'm done talking to you." Being a service member I really don't have time to scam a dealership out of an axle and a free misalignment. Especially after trying to cover my own xxx, and over a <$200.00 part. I'm incredibly disappointed that from top to bottom they aren't truthful about their practices and won't alleviate the issue to make it right. My brief experience has proven to me that I have no faith in the service department, or management to do the right thing or tell the truth about something so insignificant.
Terrible Experience - Shady Sales & No Honesty - Ramrock212002
Would never go back. Spent three hours talking with Ray and when I started asking about price, he said, "I don't do that. You talk to the finance guy when you go in the room." Finally got into the room and that guy thought we'd already made a deal. More waiting while they go find the sales manager. We agree on a price, shake on it, start filling out paperwork and he comes back into the room and says, "I'm sorry, I just can't do that price." We'd already agreed and started the paperwork! He apologized and said he'd be happy to sell me one model lower for the price we agreed to. I agreed to a nicer car at this price, why on Earth would I accept a lower model for the same price?? He asked if he could call me later to talk about another car and I told him he could (why not, never hurts to hear what they have to say), but he never called. Total waste of my time and absolutely no credibility, accountability or morals. If you want the stereotypical "shady car salesman," this is the place for you. Otherwise, stay away!
Second Purchase - Paul DeAngelis
Bought a Rav4 3 years ago, had a great experience, Steve Macomber was & is a great salesperson, gave him a call in regards to buying a 2016 Prius for the family. We were able to make a deal that day in a short period of time. The whole process was easy with no hassle. Would highly recommend the dealership.
Toyota of Wallingford