Engine light on - cotejt
They diagnost the problem and fixed it. Was great and fast with no problem. They were very knowledgeable and exact at what they do. Great service. It was great to get appointment onlkne.
Top Reviewed Service Specialists At This Dealership
Wnderful people! - rdpetit
I love going to Terryville Chevrolet for service. The people are super, know their stuff, and you always feel respected. They are honest, do a great job, and they get you in and out in a reasonable time. They always let you know what they find and are doing. Awesome t work with!
Serviced Exhaust System on my 2018 Colorado ZR2 Diesel - mblew
My 2018 Colorado ZR2 Diesel needed an exhaust filter regeneration and power reduction code cleared from the computer. I took the truck to Buzz Chew Service Center where Dan Kropp provided excellent customer service. Thankfully, the cost and return time was much less than I expected. They seem to have a well organized and knowledgeable team.
Cosmetic repair - S7THINKER
I took a unnecessary trip to Lee Partyak because it was "misunderstood"
It was insinuated that I cashed a check for payment.
I will no longer be returning to Lee Partyak of Hamden.
Wonderful Dealership - Rob123
I have purchased cars and used the service even on cars I didn't buy there. I can say that I love the treatment at the service department. Camilo treats me an everyone else like a personal friend. They go the extra step to make sure the car is safe to drive and always points things out and may say you can wait on this until the next oil change. Leo Karl and Steve Karl are the absolute best to help with any questions you have.
Go see them
Outstanding Service Dept. - LED ZEPPELIN
Excellent service dept. Carlos & Joe are very professional & efficient. They had my car in & out in no time. I would highly recommend bringing your car here for all kinds of service. Dealing with a certified Chevrolet service center gives me the peace of mind I want with my new Equinox.....LED ZEPPELIN
Awesome customer service - Seaquest1
Thank you for the incredible customer service this weekend when of few of our OU meteorology students broke down on their way home. McKinsey and James where basically stranded and your employees Greg and James stayed past closing time to help our stranded kids. Thank you from the bottom of my heart.
One of the Mom's that watches over them while they are in Oklahoma
Valerie Bell APRN
Body Shop Manager
In for warranty work - Lady Tottington
Everyone was very friendly. An O ring was replaced and the lady behind the service desk asked if I had seen oil on the garage floor. She assured me that it was fixed and posed no problem for the engine. The mechanic spent extra time making sure the engine was clean from the o-ring problem.
Your bagels are nice!
Best oil change experience - NotaJeepGirl
Went here for a free oil change. The representative Frank (chuck norris) was so friendly and funny that our hour wait felt like 20 minutes. He was honest and real and had us laughing our butts off the whole time. Should start mentioning him as a perk to getting your car serviced here. Great guy
The service was more than Exceptional - MTB
Dear Mr. Weiss,
I want to thank you for your quick response and resolve for the miss communication between me and your Service Department. I was very please with the service that you provided for me.
You were on time and very respectful to my needs. The service was more than Exceptional.
I thank you very much, it made my time constraints more than manageable. Thank you and your service department for your great work. I would recommend your department to all.
Ernest & Mary
Easy repair work - Hey Torrence
I left my car with them thinking I needed a full 4 wheel replacement and alignment. Not only did they tell me I only needed my front 2 wheels replaced, saving me hundreds of dollars they easily could have just taken, they also did a full oil change! All of this and the price was well below all other places I shopped at. Pleasantly surprised with the service and quality of customer service. Will definitely be back!
Great customer service - Lbacci59
Purchase my Chevy Cruz hatchback at Carter Chevrolet Mark cross sold me the car he was very good at let me know all the bells and whistles of the car I can go in at any time and he’s very courteous and at the customer service when I bring my car in to be serviced they are very courteous and very helpful with any questions that I may have
Polite and fast - Dan65
The Ingersoll Service Center is excellent. Highly professional, polite and efficient. The waiting area is comfortable as well if you choose to wait. Highly recommended.
Service department is excellent. - Linda Walker
First time I ever had a problem with my Impala. The service representative and mechanic handled the problem and did an outstanding job. Thanks to all involved.
Very satisfied - Jkettner
I was very pleased with the service and waiting room accommodations. My only minor issue was when my Tahoe was ready to be picked up, it wasn’t where the service mgr said it was. It was difficult to find where on the lot it was placed. The Service manager and I literally covered 3/4 of arroway’s campus looking for it.
As a side note, one of my tires’ appeared to be losing air and the service department did an inspection on the tire not finding anything wrong. I highly appreciate the honesty since bringing the car to a local service station would likely result in a dishonest conclusion.
I thank you Arroway Chevy.
Spread the word! - jayehurst
I’ve had nothing but great experiences when getting my car serviced at Richard Chevrolet. Trustworthy garages are hard to come by. They do full test on car when getting oil changes and provide a report with vehicle status and recommendations. They do not put you on the spot like other places to do further repairs. You take Home report and have time to think about it. I’ve been so pleased with this dealership that I’ve recommended it to a few people already and will continue to spread the word.
Oil change & Car Review - Corevet 1
Just an overall great place to spend an hour or so . . . all the Fun cars , nice staff , a review of current automotive prices by reviewing all the stickers and a relaxed place to be with water, coffee & car brochures to look at.
Great service dept!!! - Tigger
I have taken my car to Riverhead Kia on 2 occassions and both times I received exceptional service. Their appt availability is always flexible. I appreciate that Jim calls to let me know the aporx finish time and if something changes he call immediately. He also gives maintenance recommendations without making me feel pressured. Any questions I've had were answered. Usually i don't go to Dealerships for routine maintenance, but with Kia, I do without hesitation or fear that it's going to break my bank account. Thank you Jim and Riverhead Kia!!!!
Body repair - TIMFERNALD
I was pleased with the body work done on my Accord. Chris was very accommodating, helpful and flexible so I could pick the car up on Sunday. I would use them again if I need body work done on my Honda.
Quality not good - Ouch
Poor quality work combined with horrible customer service. When I went to show the body shop manager the defects he started to argue with me and deny my observation. He made me extremely dissapointed. Don't use these guys!
They don’t give a xxxx! - eac1967
I took in my 2015 Silverado lease,so they can Inspect all for rims on why they are flaking on different spots,they don’t know why,they said to either buy new rims or have them repolished,I bet that if there truck was bought or leased there they would find a way to fix it! My lease is up very soon and it looks like I’m done with Chevy!
Satisfied - DebbiDes
Paul in the service department is the best in customer service. It is rare these days to find a person who really cares about it's customers. Paul is one of those people whether it be in person or on the phone. I would recommend this dealership 110%. From choosing a car, going through the finance process and then maintaining the car I couldn't be more pleased. This is the second car I have bought and serviced at this dealership. I have had multiple family members purchase cars from this dealership and none have ever regretted it.
Horrible experience - Miles29
Worse dealership around. Sales is more shady than normal and service is absolutely terrible. Brought my truck there 7 times for a warranty issue and every time they tell me that it’s normal. They will find every excuse to not fix a warranty issue. If your spending your own money out of warranty, they will quickly find the issue. BUYER BEWARE!!!!
Terrible Customer Service from Service Dept - MM
The gentleman couldn't understand why I was questioning the fact that we were not given nor offered a loaner car for our NEW VEHICLE. Chris said where was I coming from and hung up on me. When I tried to call the Manager of the service dept numerous times to complain I got no answer. I would never buy another car there again
The Right Stuff - Joe
The people that work at this dealership are top notch. They try to go above and beyond. I have bought 5 vehicles from them over 25 years. They stand behind everything they sell and service . My 2008 impala has 225,000 miles on it and still runs like new. Enough said.
Beware of managers and service advisor - Ajp
We had a horrid experience from management to service person Jason
They were nasty unprofessional and did not tell the truth
They treat customers like dirt with disrespect as well as have a pompous attitude
Even when you prove them wrong they spin the story
All customers want is too get a true accurate evaluation of their expensive auto and correct repair and service and move on !
It seems these people take every opportunity to ridicule owners !
Sounds also like since they can not have the pleasure and opportunity of owning a BMW THEY MAKE EVERY EFFORT TO DEMORALIZE YOU
WE SAY TO ALL BMW OWNERS ( for decades) especially disregard all the disrespect by the trio there (they know who they are ) and seek other avenues for service and write to BMW USA
Don't expect them to care about you once they've sold you a - KCOLEL
Very disappointed that there is absolutely no follow through with this dealer. The sales experience was mediocre at best, the service experience has been poor.
Great Service - Suziespal74
My 06 Chevy Impala was well taken care of. Every employee I interact with is pleasant and provides fantastic customer service. I will never go anywhere else to get my car serviced! I know my car is in great hands when I bring it here.
Scranton Chevrolet of Norwich