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Exceptional service, highly reccomended!!! Steve Pamela... - eyebeenon
Exceptional service, highly reccomended!!! Steve Pamela and Demetrius went above and beyond , we loved every minute of it . Thank you for welcoming us to the Volvo Family.
Great experience - jag-ePace-buyer
We worked with Chris Kinney. He was awesome! The pricing for the vehicles we were interested in was competitive. The showroom was fun to hang out in. We enjoyed our overall experience.
This dealership is very unpleasant to work with, and... - Boomer
This dealership is very unpleasant to work with, and constantly tries to "upsell" the customer into buying unnecessary items such as tire insurance, etc. Also if you place a deposit on a new vehicle, they will not refund it should you change your mind. In sum, they must have plenty of customers because their attitude on everything is "you take it or leave it--that's how we do it here." No flexibility nor sense of relationship to the customer.
Friendly,professional,efficient - Sunset46
Always a pleasure to have my LR2 serviced or repaired at this location...very courteous and work is completed in a timely manner...all employees are friendly and professional.. I would recommend Land Rover Fairfield to everyone..
Leasing of a new F Pace - rajiv o.
Had a great experience from start to finish. Jim Raysor is terrific to work with - professional, courteous, straightforward style and did not try to over sell or up sell additional services typically associated with most new car buying/leasing situations. Tom explained the features of the car and helped with initial setup for us and we were quite pleased with the overall experience. Jim shared the vehicle details in advance and we agreed on the terms and went in/out in 3 hours with a new vehicle.
Leased my first 2020 Velar from this dealership.Jim... - beoperson
Leased my first 2020 Velar from this dealership.
Jim Raysor was absolutely great. Provided excellent service and great experience.
Will do business again
Poor follow up! - tmjetset
Scheduled appt with loaner. Came in, nice adviser but no loaner and no part avail (I called in advance and was told they can't order part without appt. Yet he asked if I knew if part avail) So came in, no part, no loaner and told they'd call. No call. I called and service rep to call back. No call. I called again next day and service rep said he'd check on part and return call. No call. 2 days later called again, service receptionist said she'd check, came back and said they had reached out to me...No, I've been home all week. (Caller ID doesn't have any record of message or hang up). She put me on hold ...I waited, waited, waited. then never returned. No call back. Over a week. I'm done with the Jaguar Brand.
Your dealership sold us a vehicle that had a transmission... - Darkhelmet25
Your dealership sold us a vehicle that had a transmission breakdown the second day of ownership. You did not send out the warranty paperwork to auto nation to cover towing back to your dealerships(confirmed with auto notation 3/4/21), or set up a plan for repairs in the timeframe you put us under. I have not had a response with any offer of assistance whatsoever.