Great service by people who care - G Hall
I have always been treated with courtesy and respect by the team at Audi Newton. They live up to their promises and get the job done right. It's clear they care about their customers.
One of my best car buying experiences ever - alex2018
I came into the dealership to look at a particular car in their inventory that I had seen online, and was quickly assisted in a professional, polite and effective manner by all the staff and especially by Mr. Ziad Shehady.
All through the negotiation Mr. Shehady was very attentive and focused, taking the time and making every effort to understand all my wants and needs. This included all the details and features of the car but also the transaction topics like financing, trade-in, and registration and insurance. Different team members participated in different parts of the process and all went very smoothly.
Mr. Shehady even helped keep my toddler child entertained and fed, which was a customer care level that is above and beyond what I had normally seen before.
That day, I left with the car/features I wanted at a price that I felt was a good deal. After a few days and as per our agreement, I had to come back to the shop so they took care of a minor cosmetic issue I had found when I originally inspected this used car. Once again, the team made good on every promise, and the quality of service was very high.
Overall, this was a great buying experience; this is a great group of people focused on making customers happy.
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
New car sales experience - Audi08873
Alberto Vera, New car sales person is very friendly &
Receptive to your needs. Very helpful in explaining different models. It was a pleasure to buy the new car
Good First Time Experience - JB
Purchased a preowned Audi SUV from Tom at Audi Mendham last week. He was helpful and knowledgeable as well as took the time to explain all of the features on the car.
DO NOT WASTE YOUR TIME - kspg
If i would give this dealership negative stars i would. this is BY FAR the worst experience i have ever had with a car dealership. I dealt with them for over two months, and every single time was worse than before and now here i am two months later and THEY SOLD MY CAR OUT FROM UNDER ME when the MANAGER i was dealing with was on vacation. i can’t put into words how frustrating and how awful this dealership is. there is zero communication between sales people, and that’s if you can even get anyone on the phone. I have dealt with their customer service rep, multiple sales person and manager and NO ONE ever returns phone calls or ever seems to a. know who i’m talking about when i ask for some one specific or b. is ever in when i called through out the day. My experience started out with a very nasty sales person who was beating on brand new cars in the lot and has ended with them selling the car i was about to purchase to some one else. Save your time and shop ANY where else, they don’t deserve the business because they don’t know how to run one.
Wonderful Car Dealership Experience - BA Miller
I just leased a 2018 Q3 from Audi Bridgewater and it was a very pleasant experience. Everyone was super friendly and courteous. I would not hesitate to recommend or return to this dealership for future business.