Top Reviewed Service Specialists At This Dealership
Super - Leslie Lemmerman
Always greeting with a smile, concern and helpful! Love this place, greatest atmosphere! They all treat you like family! Craig always say "she's like family". Always purchased my vehicles from here!
Great service! - BBsonic
Had an 8:15 appointment today (10/3) for 15,000 mile maintenance - oil / filter change and tire rotation. I was on the road by 9:00 AM - less than 45 minutes! Great Service! Also received multi point inspection read out - dealer service is very thorough - highly recommend Barlow Chevrolet.
Outstanding Dealership - shammirock
Had oil changed. Overall it was
a good experience. Treated with
courtesy by everyone. Very friendly group of people. Servicing of my car on time.
Free wash too. Hats off to Tony
in service Dept., LeeAnn, Michelle, and Dominic.
Always treated well by the staff.
great service - Jeep2018
I have been customer for a year now and so far I have been ever satisfied. All the guys at the service counter are very nice and always get me in and out in a timely manner. The service tech Mark has worked on my jeep every time and always come out and goes over everything he did.
Horrible service - Jmeyer
This is the review that I left on their fb page The only reason why I brought my 2013 Dodge Dart in to this place is because I believed the problem with my vehicle would be covered under the power train warranty. I had brought it in on Monday July 16th because on Saturday I went to move the car and it wouldn’t shift out of park. When I inspected the problem I noticed that the cable shifter had popped off. I put it back on so I would be able to drop the car off on that Monday. I was rudely told by the service associate that they weren’t going to look at it until Thursday being I didn’t have an appointment which I was fine with since the problem happened late Saturday night and wasn’t able to make one. On Thursday I was told that the car was fine and there was nothing wrong with it. I had to tell three separate people what was wrong with car on 3 separate phone calls. Which in my opinion is ridiculous being that they’re supposed to be the ones who diagnose the issue not the customer. I had to walk the caller through the problem for each phone call before they finally figured out the issue. I was told I needed a new shifter cable which isn’t covered under warranty. The part had to be ordered being they don’t have it in stock. I was assured the part would arrive and the car would be worked on by Tuesday or Wednesday the latest. It is now Thursday and the part hasn’t arrived yet and am told that it missed the truck. How is it my problem? I was told Wednesday the latest my car would be ready. I haven’t been offered anyway for me to get to work so I’ve had to rely on other people and miss shifts which is costing me money. Do they care? No not at all. I would never recommend this place for anything to anyone. Like I said the only reason why I went here is because I thought that a transmission issue would be covered under the power train warranty. Never again Reedman Toll.
Everybody wasnt on the same page - Wesley
My car had a recall on it and i called gordon chevy after i made my appointment online i called into gordon chevy and told them i work for a ambulance company and that i couldnt stay with the car she said they would give me a loaner car unpon my arrive that wasnt the case the guy told me i had to wait for my car and that the only way i could get a loaner was if i paid out of pocket and i told him im not paying anything for something thats the manufacturer fault
Deceptive crooks - Kjohn
I took my car to get a state inspection this morning. As i pulled in to drop off my car team blue attendent John Weiser, did a visual inspection of my vehicle noting that he acknowledged an issue with the right taillight case being cracked prior to taking my keys and assuming responsibility for my vehicle. At the desk I stated the reason for my visit was to have a state and emission test complete. John being fully aware I would not pass the state inspection because of the broken light case proceeded to sell me other services that were supposed to be included in the emission test like, checking my breaks, and services that were supposed to be included in my oil change like rotating my tires for an additional 80.00. After 1.5 hours he calls me to the desk to tell me my car didn't pass because of the taillight and hands me a 160.00 bill 134.75 being labor.
2014 SONIC LS CAR TIRES - good honest guy
I went to my local Sunoco gas station where I saw my mechanic. My tires were low on air. As he was filling my tires with air he told me that my tires are dry-rotted. My car is two and a half years old with 7000 total miles I was told by chip the service manager that my tires are dry-rotted because of my driving conditions only driving 7000 miles in two and a half years. I am still within my new car warranty three years or 36000 mile warranty. They refuse to replace the tires that are badly dry rotted. I would not recommend Armen Chevrolet service to anyone
Lemon Dealer - Scott H
Purchased a 2010 F-250 and truck has been a nightmare. The truck had a recent inspection sticker but recommend taking to your mechanic to check found several issues that shouldn't have passed! They fixed agreed issues took forever and didn't offer a loner. They had my truck 22 of the first 30 days I owned it. Trans pump was bad had to wait til dealer got a warranty to fix so didn't have to put out of pocket. First time didn't fix had to take back still noticed a drip they looked at it and the owner of Burns (Paul Burns) looked and said saw nothing leaking and basically said can't see the moisture I showed them. A week later fluid spewing all over had to send back to trans shop and had to put in another pump.(probably never did 1st one) The truck Anti theft system acted up they towed to thier mechanic and said it needed keys and they gave me 2 new keys. The truck didn't take long and dead in driveway again. Towed a 2nd time manager told me they had to install a new ECU had truck another week got it back and worked til 3 months later and yes it's dead in driveway again. Called owner Paul Burns he told me he needs to look into it. Tells me has no record of any work on anti theft system or new ECU. The Manager that was dealing with the entire time had left Burns but I had his Number texted him and he informed me yes it was definitely done and told me who did it and they have the record. Called Paul Burns and told him he looked into it and said that his manager at time must have been mistaken. I asked Ok if they didn't change the ECU what did they do to get the truck working and I was told believe it or not when they took it off the tow truck it magically started right up! Why did they have my truck for FIVE days??? Keeping track had no vehicle 53 days since I owned it. Now I am told it is my problem to get fixed! I hate liars and people that don't stand behind there work. This is the 2nd and last vehicle and last I will purchase from any of Paul Burns dealerships. Do yourself a favor go to a reputable car dealer.
I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi
I have purchased five cars through abruzzi auto brokers since 2000.
I estimate my savings to be around $10,000-$15,000 total.
I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket.
They have also sold several cars for me.
My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.
Horrible customer service experience. - deanrob101
Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.
I have bought 2 new vehicles from this dealership, the... - grbngrs
I have bought 2 new vehicles from this dealership, the last one being purchased in 2006 when they were still at their old location. Since moving to their new location the service has been great. The Tech that works on my car has superior knowledge and work ethic and addresses any questions I may have about any repair my car may need. The rest of the dealership, from salesmen and service writers to the owner, has been friendly and respectful of me and my wallet.
SERVICE CENTER is not a service center - NOT HAPPY
Just got a call from a other service center telling me the part this service center changed and charged me money was not changed. This service center fixed my air condition twice, this coming summer will be the third without air conditioning in my car. They changed a hose and did not check for leaks until I took the car back to center to fill the coolant up. THIEVES. Thanks for reading.
Definitely not a 5 star jeep dealership This is... - phillyjen
Definitely not a 5 star jeep dealership
This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I... (Full Review) This is definitely not a five star jeep dealership. I am a regular Gary Barbara customer but they were booked so I tried Gegnas Chrysler and was disappointed. My jeep was in the service dept for over two days and all it needed was a new battery. After having the jeep for two days, they had the audacity to charge me labor for investigating my complaint, then finding out what was wrong with the jeep and then replacing the battery. So, all together I was charged 3 different labor fees. I questioned this at the service dept and nothing they said to me made any sense. Coincidentally, all mgmt was out to lunch. ..or so I was told. Also, when I got to the dealership, no one appeared to be really busy, which I guess would explain why it took them two days to put a battery into my jeep. Avoid this place at all cost if you don't want to be riped off.