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Great experience. Jason was very professional and... - Janine2021
Great experience. Jason was very professional and accommodating. The whole dealership experience was positive and comfortable. Much better than experience at other Ford dealers on Long Island.
Top Reviewed Specialists At This Dealership
New and Used sales
Our salesperson Karen Hesdra was a pleasure to work with.... - A1j2l3k4
Our salesperson Karen Hesdra was a pleasure to work with. She was very knowledgeable and made the car shopping experience enjoyable. We left the dealership very satisfied.
Great dealership great to deal with when getting your car... - Sapo31
Great dealership great to deal with when getting your car serviced. They always do a good job. I also bought all my cars from Hassett
Sales Consultant - Ford/Lincoln
Cory made the experience of purchasing my new 2021... - donnamangone
Cory made the experience of purchasing my new 2021 Explorer a smooth transaction and was professional I would highly recommend Cory to others in the future.
General Sales Manager
Thnks ahmed is very friendly and he works very well with... - Steven
Thnks ahmed is very friendly and he works very well with me thank you very much i like my new vehicle thanks to you and robert
Ford Certified Specialist
Certified Sales Specialist
One of the best experience I ever had getting a car. My... - 79chevbu
One of the best experience I ever had getting a car. My lease was up. Victor called us prior. My wife got her explorer 2wks ago. I picked up my ranger last night. Very happy. Highly recommend.
Business Development Manager
He went out of his way to try to find me the car I... - Jserrano237
He went out of his way to try to find me the car I wanted. Jose got me a 7 year or 100k warranty and was able to drop the price by 3k.
Ford didn’t wash my vehicle after purchase, and added on a 3k care package deal, so I wonder if I really caught a break on the price. All in all I’m happy with my purchase
I couldn’t be happier with this dealership. They... - Cdsimon99
I couldn’t be happier with this dealership. They delivered on every promise. Picking up the vehicle was such a positive experience. I got the exact car I wanted for a fair price. When I took possession, the car was super detailed with a full tank of gas. I will 100% be returning when it is time for a new vehicle.
The service rep was helpful and friendly. My care was... - ccarter7
The service rep was helpful and friendly. My care was taken care of fairly quickly, and I was grateful the service rep. reminded me of an important recall.
Larry is a class act. The easiest car buying experience... - NICKG95
Larry is a class act. The easiest car buying experience I’ve ever had. No pressure from start to finish. Handed me the keys and let me drive the car on my own. No games, no nonsense, just a straightforward excellent experience.
Absolutely the worst dealership !!!! My new car was towed... - 6632pond
Absolutely the worst dealership !!!! My new car was towed there dead they would not service it because it was not purchased there. This was after I discussed this with them and they told me to have it towed there
The WORST service in the world. Do not go to this... - Jawish72
The WORST service in the world. Do not go to this dealership. Many other dealers to go to that actually care. Service Dept just looking to make money. STAY AWAY.
Disgusted - Great First Impressions are Key
5/31/19 I received a call from Bianca because I’m looking to lease an Explorer. She set up an appointment for me to meet with Matthew Lopez at 5:45pm. I called at 5:44pm to let them know I was running 10 min late. When I arrive no one greets me I’m walking around there are no customers. I had to ask someone where Mr. Lopez was and I was told he left. The gentleman named Frank called him and no answer. Mr. Lopez called him back and he said he left because he wasn’t feeling well. He also never let anyone know I was coming so they could help me. I asked who the manager was so I could complain....the manager is Matthew Lopez. Disgusted
Let me start this review with my wife and I have... - Kyle
Let me start this review with my wife and I have purchased and leased roughly 15 Lincoln and Ford vehicles for personal and business use . Recently we decided to lease 2 vehicles from Empire Ford/Lincoln the dealership is close to our home and years ago we purchased from Huntington Lincoln/Ford so we figured we would give them a shot . First car a Lincoln went smooth . When it came time for the second car a Ford it was the complete opposite. After negotiating back and forth and a few phone calls and emails we agreed upon a price . I was told I would get a email the following day with whatever was needed to seal the deal . All items were sent to dealership within 30 mins of email request . Next email was me asking please let me know exact amount needed and whom to have bank check made out to . Email from dealership was what time do you want to come tomorrow to pick up car no mention of who to have check made out to . Either way we settle on 5 pm the following day for pick up . Around 2 pm I get a email telling me who to have bank check written to . No problem I stop my day and run to bank . 445 I leave my business to be at dealership at 5 I arrive ON TIME receptionist says finance person will be right with you 40 mins later finance person tells me to “hang out a few more minutes” when I tell him I have to leave he’s very short with me . Also says I’m lucky they are 2.5 hours behind .
Had they called me and said they were running behind I could have move my schedule around but I would never keep a client waiting 40 mins . Finally finance takes me in his smoke smelling office and proceeds to try and add various fees on to sale mind you they were small $4 a month here or 200 there I felt like he was trying to take advantage. When I called him out on it he got nasty . I picked up my certified check and left .Finance guy I wish I knew his name has no business working with people let alone in the finance department unless he’s related to the owners I ha e no idea how he keeps a job . I will say on a positive note Josh who I believe is a manager there called me and dealt with the situation. Long and short of story Lou (salesman ) Josh manager were fair . Had I not got a car in the last month from Lou the salesman I would not have gone back felt bad about him loosing a commission and I liked the car . Bottom line finance guy needs a new line of work doesn’t represent his employer very well .
Our company needed 26 15 Passenger Vans for Thanksgiving... - BrattRosen
Our company needed 26 15 Passenger Vans for Thanksgiving Week parade in Manhattan New York. So we looked all around New York for a Car Rental Company or few f them and could not locate a company that will secure us more then 1 van. that until we found Pam Rent A Car. We came down to their office and took a look around and they do have dozes and dozes of 15 Passenger vans in NY. Now we knew our plan is secured and we will get all the vans we needed fr the parade. We immediately pen a corporate account that saved us over 10 percent off the total rate and secure the van rentals with a wire transfer t Pam Rent A Car Bank Account.
Hassett Ford Lincoln Subaru of Wantagh
Hempstead Ford Lincoln
Asst Service Manager