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Service was good. One of the salesmen even offered to... - Jk022
Service was good. One of the salesmen even offered to bring me water while I waited! I love the wifi to get things done while I waited.
Wonderful Service Experience! - Stacy
I purchased a used vehicle for my daughter from VW of Orchard Park. The sales representative was very nice and accommodating. So I should write two reviews for the sales experience and the service experience, however I really want to bring attention to the service center. We had the car for a little over 2 weeks when there was an issue. It was a pretty severe issue that needed to be corrected ASAP. I called and spoke to Harry the service manager, and he took action at once. The repair was one that would normally take a long time (at least a week), however Harry was able to have the car repaired in 24 hours. Harry also had the car delivered back to the house, we did not even have to pick up the car. Thank you Harry and VW for your wonderful service!!
Brought car in, paid for it, said it wasn’t covered under... - ibafilfan
Brought car in, paid for it, said it wasn’t covered under insurance warranty, $2000, took to another dealership, said it wasn’t fixed at all! Then went to pick up car and wasn’t ready!
great service - brittany
Short waiting time and very nice and helpful people. The guys were very understanding especially during this time. Thank you for fixing my car light!