Leasing a car - Jenn417
Do not lease from this company! My parents traded in there truck for a new 2018 Silverado. The Silverado they looked at had gray interior and running boards, and a rolling hard cover on. When they went to sign the papers and pick the truck up they had my parents sign the papers, then when my parents discovered the truck was different then the one they showed them the day before. It was a total different truck, different interior color, no running boards and no rolling protective cover. I guess they think it’s ok to sell a person a particular truck but then have them sign papers on a complete different truck. They also told my parents in 3 years they could hand in this truck for a brand new truck at the same payment with no additional money down. My parents are on a fixed income. So being they gave my parents information that is not accurate is totally unacceptable, so that is why I would not recommend leasing thru this company, cause you just may not get what you think your getting so be extra careful when signing papers.
Great Car - coastercarl
Bought a Used Vehicle from this desler. Very Satisfied.Took it back for paint on the roof and was taken care of right away. Great service.
Avoid this dealer - SubaruFan
Absolutely the worst car buying experience of my life was at this dealership. It was several years ago, but the lemon they sold me died at 70,000 miles. They have very high pressure sales approach that had the older lady next to me crying. The car I bought from them with 35,000 miles on it needed a new transmission almost immediately, but they made me buy a $1,200 extended warranty plan to fix it. That one died after 35,000 miles too. My one good comment is that they did fix the dent in the hood the repair shop caused but did not mention until I asked about it the second I picked it up. I realized buying a car there was a huge mistake the second I visited my parents and had to listen to a lecture from my father about how horrible his experience was there.
False internet advertising/integrity - DisappointedConsumer
Prior to Aug 10th, 2017, I had been monitoring the Renn Kirby website for a new conversion van. On August 10th, I received a price watch update with the original sale price going from $38,008 to $37,008 on a van we had showed interest in.
Around August 13th, we decided to purchase this van and sent an inquiry via the website, since we are in Long Beach, Ms. I received an email from a Mason Garber, sales representative on Monday August 14th for initial conversation.
I gave him the stock number and told him I intended to fly into Harrisburg around August 28th to pu this van.
Via a phone conversation, I asked Mason what other charges were there to add to the price of $37,008. He stated the cost for a drive out tag, and registration fees of $139.00. I asked him to send out an itemized cost for out the door.
Later Monday August 14th, Mason sends me a total price of $39,471.89 and asked if we were financing or a check. I replied back and told him check but I needed an itemized cost.
To my shock, we are finalizing the deal and I am now informed the van is not $37,008 but $38,883.74. $1,875.74 more than the advertised price on the website. As well, the registration fees have changed from $139 to $545.
2016 vans had been advertised in the $38,000 range at Dave Aborgast in Troy Ohio at the beginning of 2017, another dealer that sells identical vans.
So this price did not look out of line to us.
While it was a great price, it is a price we have found elsewhere earlier this year. We were just not ready to pull the trigger at that time, since we were still entertaining a Class B+.
When a company sends me a "price reduction alert" via email (which I still have) dropping the price from $38,008 to $37,008 , then that is what I expect the price to be.
Raising the price to $38,883, without any acknowledgement of an error, is an integrity issue.
When a company tells me the other only fee is $139 and then raises that fee to $545, that is an integrity issue.
Sending an email simply stating the "out the door cost is $39,471.89...will that be finance or cash" was trying to hide the error, and slip an increase of the other fee past us.
The error in price and increase in the fee was only revealed when we pressed for an itemized break down.
They had multiple opportunities to reveal this error instead of just trying to slip it past us.
To date, not a word from this dealership. Integrity is of utmost importance and this dealer does not have it.
If it were possible, I would give Damascus Chevrolet... - plumcrazy
If it were possible, I would give Damascus Chevrolet negative stars. I found the salesmen to be pushy and obnoxious. I wouldn't send my worst enemy to Damascus Chevrolet for a car. I had trouble getting anyone to help me, either on the phone or when I sent an email. The sales people are unprofessional, and just rude. I was given false information about a car over the phone, I suspect just to get me to come in. Steer clear of this dealership unless you feel you need to be punished for something. They embody every negative stigmatism of the characteristics of a used car salesman. BY FAR, the WORST dealership I've ever had the misfortune to visit. I won't ever go back; unless of course I want to taunt them mercilessly. They don't deserve your business. Stay away!
Scam artists - AAP2016
When people warn you to never let a dealership work on your car, believe them!
I went with to this location along with my boyfriend. We needed to take a vehicle there to get some recalled parts fixed and also to get a strange knocking noise the car was making checked out. While he was speaking with one of the workers, I heard him ask if they could check out the noise, they said that they could do it, but never told him that there would be a $100 fee to do that. I don't mind that they have to charge a fee for this, but the customer should be made aware of any cost over $50 in my opinion. That's the first issue I have with this place.
My second issue is that we then got about a $700 estimate for car work, which was work that did not need done at the time, and were not proper solutions to the knocking problem. We were told that they would have to change and rotate the tires first to figure out what was causing the noise made by the car. They also told us that the brakes needed changed, a rotor needed changed, and the serpentine belt was in desperate need of repair.
I discussed with my boyfriend about what we should do, and with our better judgment, we agreed that my boyfriend should chance driving the vehicle down to a family friend who is a mechanic. Guess what? None of the things H&H said needed fixed right away were near as bad as they said they were. Wanna know what was causing the knocking noise too? The lug nuts on the front, left tire were loose.
You can't tell me that whoever was working on the car didn't realize that. We didn't need all those parts replaced or a full change and rotation of the tires. The only thing we needed was the lug nuts on the tire tightened.
Only go here if it is absolutely your last option. Heck, tow your car to another town if you have to in order to avoid this place. But if you have literally no other option and have to go here, make it very clear to them that you don't want them fixing things, replacing parts, or ANYTHING to your car without contacting you for approval first.
Someone from the company contacted me through Yelp demanding more information since apparently nobody could figure out which car was ours even though the vehicle presented a very specific set of circumstances that I highly doubt dozens of other customers had as well.
They then pretty much accused me of lying, stating "The vehicle was brought to us without lug nuts." Which, frankly, is the most ridiculous thing I've ever heard since the vehicle never would have made it out of the driveway without that tire falling right off. The vehicle was only missing a single lug nut on the right tire (not the left one that had all the loose ones on it), which they never told us about, and we didn't know about it until we took it to that family friend.
Superior Salesman - Larry Smith
Greg Martin was on top of his game from the moment I entered the dealership. He treated me as though he was more concerned about my needs than he was making a sale. From the viewing and test drive to the sale. Greg was there to answer any and all questions and to offer his best advice to what vehicle and options were best for me after listening to my wants and needs. It will certainly take a lot of work from another dealership to even get me to think about parting ways with Hondru
Would definitely buy here again! - Greg M
John Sharpless went out of his way (literally) to make this car buying experience as smooth as possible. He is very honest and the entire staff at Hondru Chevy of Manheim made the process painless and pleasant. I Would highly recommend anyone looking for a Chevy to visit Hondru of Manheim. Would definitely buy here again!
Body Shop - BlckdoutGMC
Steve and Tim always do exceptional work and are a pleasure to work with! Their work always comes out looking better than expected. High recommend these guys at Jeff Barnes Collision!
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