Chrysler Dealers near 18049

I was able to get an appointment right away. The service... - barbouni

I was able to get an appointment right away. The service on my car was done quickly. I would definitely recommend this garage to my friends.

Drove up to the express service area to get service and... - NAYAKC

Drove up to the express service area to get service and inspection. Took the car right in and were done in less time than was quoted. Excellent!!

Sands sales team are friendly and very helpful. They were... - Spenn1988

Sands sales team are friendly and very helpful. They were mindful of my budget and the key features I was looking for in my new Jeep. Strongly recommend coming here for a Jeep, And if they don’t have what you like on the lot they will source it for you. Awesome service!

This is my third car I’ve purchased at this dealership.... - annapolis1524

This is my third car I’ve purchased at this dealership. My salesman has always been Steven Kirby. Great service. This is the place to go.

They have a awesome, no haggle sales team. Jim was the... - IG: _Auto_Culture

They have a awesome, no haggle sales team. Jim was the best and made buying a new Charger very simple. This was definitely my best car buying experience ever!

I was looking for a newer model used Jeep Grand Cherokee.... - Pocono's Doug

I was looking for a newer model used Jeep Grand Cherokee. More specifically, I had a list of "must haves" for me to consider the SUV. I located four SUV's that had what I wanted, and reached out to all four dealerships. And all the dealerships were a distance from my house, so I didn't want to waste my time with a trade if the trade numbers weren't going to work. Mark at Bergey's did a good job of making a reasonable offer before I made the trip down. The car was exactly as described in their advertisement, and the dealership also offered a free CarFax report. Mark allowed me to test drive the SUV by myself. That allowed me to listen to SUV, and experience the test drive the way I wanted. After a test drive, I decided I liked the SUV and wanted to see if we could make a deal. I had already done my price research on the SUV I wanted, and the dealership was right in the median of the prices suggested. Mark was very polite and courteous during the entire process. After we agreed on prices, we scheduled a date for the sale. On delivery day the process went smooth. Mark greeted me, and guided me through the process of exchanging keys, etc. I also worked with an employee, Mark, that handled the documents for the sale. He was equally pleasant. I was in and out in about 40 minutes. No hassles, no fuss.

On October 26, 2020 I brought my 2008 Dodge 2500 to your... - blaw52

On October 26, 2020 I brought my 2008 Dodge 2500 to your dealership for work (Invoice Number DOCS255785 - MO 108029). The job was to replace a steering stabilizer. I was told that it would take about an hour since a stabilizer had to be located. That was at 8:08AM. I arrived at 7:30 AM. Truck was ready at about 11:00AM. Almost 3½ hours to replace a part held by 2 bolts. I could almost understand the time but cannot forgive the quality of service. Is the stabilizer installed correctly? I hope so. After I saw the filthy mess left in my truck, I began to wonder what sort of professionalism and pride is put forth in the job itself. Driver's seat, floor, door handle, arm rests, and sill were full of grease and grime. The truck had just been detailed. When I brought this condition to the attention of the service representative, it was met with an offensive attitude. He did offer to send the truck to detail, but there was no concern. I hesitated then responded “no”. Again his comments were not appreciated. I purchased this truck at a different dealer on 10/08/20 after a long search for a rust free vehicle at a price I could afford. I brought the truck to Brown -Daub for repair hoping to begin a relationship with a local dealer where I can have the truck serviced and possibly upgrade to a newer one in the future. Sorry to say, I will never bring any work or any business their way in the future.

This is the worst dealership/service center I have ever... - Supersuss

This is the worst dealership/service center I have ever experienced - I brought my Jeep a few years ago to fix gauges and they suggested a new car- 3 years later I trie to bring it in to fix the passenger window which needs a new regulator($35) and they claimed it would be $500+ to replace.

Kudos to Bob Mitchell for being an example of what a... - mrsran

Kudos to Bob Mitchell for being an example of what a decent auto sales person should be! Bob was great with giving me advice as well as advising me on what to ask and look out for at another dealer I was actively pursuing a car at. His guidance was spot on as the other dealer showed their true colors when they sold the car I had a deposit on within 18 hours if me seeing it! Although I found and purchased my vehicle elsewhere (only because Bob's inventory did not have what I needed) I know that when my husband it's ready for his next vehicle in a few months, Bob will be the one we contact. Thank you Bob for being who you are.

About a year ago there was a problem that was diagnosed... - gmonk91

About a year ago there was a problem that was diagnosed as an issue with my rear drive shaft. I was told the whole rear drive shaft needed to be replaced and it would cost around $1000. I not only had a wraparound insurance, but also a power train warranty that came with new and certified used vehicles as I was told. My car needed to be under 7 years old (5 years from my purchase) and under 100k miles which not only applies now, but definitely did a year ago. I was told even though the paperwork said certified used, the "system" did not reflect that. Therefore the bill would be my problem. I needed my car so I paid it and was told to contact the dealership. From here the manager was trying to be helpful and apparently the old management from when I bought my car was let go. I was then was told the regional manager would contact us as he couldn't do anymore himself. This call never happened and then COVID started so I waited. Clearly I will not be contacted by now. I find it ridiculous, unprofessional, and dishonest that this was not addressed. I was clearly lied to about the warranty and find it inexcusable that this was completely made my problem. I appreciate the site manager attempting to help, but unfortunately this wasn't enough. I will NEVER be purchasing another Jeep or any other brand with this company after this experience. This could have easily been handled and instead Jeep has lost a customer.