First rate and very positive - John123
First rate and very positive
Salesperson Dawn Carlin was very helpful getting my service set up in a very timely manner.
The entire Service Team turned around a rush request almost overnight !
Inspection and sales - Jeanette D
Whenever I've needed service for any of my cars purchased at Fred Beans, all of the Service Dept people have been great: friendly, efficient, clear in what they explained, no high pressure for additional service and extremely courteous.
Horrible customer service - Unsatisfactory service
Tom service manager is the reason auto dealers get a bad review one of the most disrespectful person no manners or customer etiquette, called me a liar never called back when he knew I was telling the truth, I had to talk to owner still nothing would not recommend this dealership
I had to pay for rental on a warranty issue!
Upset beyond words - tholmes
Do not take your car to Faulkner for repairs. Over 6 months ago my husband was in an accident (the other driver’s fault) and Nationwide Insurance suggested to have the repairs done at Faulkner. We both work very hard to support our family, both of us having 2 jobs and rely on our vehicles. My husband’s car has had endless problems once it was returned (twice the amount of time it was promised) and he has contacted them over and over again with no resolution. Now we are in a position where we are putting out children’s lives at risk driving them to school. Thank you Faulkner.