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I took my car to this service center, initially almost... - Lvjwardlaw
I took my car to this service center, initially almost six months ago. I was told I needed a part that was not available because GM was on strike. I called back 4-5 times and finally confirmed they had the part. I took the car for service. While my car was there for service for ONE SPECIFIC SERVICE, the technician decided to "tinker" with things I had not authorized. The customer service rep called me to tell me all the things that the technician was finding while doing things I had not authorized for him to do. In addition, I later find out they don't even have all the parts to complete the repair I authorized them to do. I will never buy another GM car, I can guarantee you this. I am planning to get rid of this car due to all of these problems and Jerry's would never be option for purchase of another vehicle. If you are looking for service or to buy a car do not go here. Stay away...you have been warned!
I strongly recommend that you do NOT take your Volt or... - jlcronin
I strongly recommend that you do NOT take your Volt or Bolt into this dealership for any repairs related to the electronics. I have been trying to get them to fix a 'reduced propulsion mode' issue for 2+ years, spent thousands of dollars, and still they are screwing around with it. I am about to go get the vehicle from them and find another dealership who is hopefully better qualified to address these issues. and they keep charging me diagnostic fees when I take it back in for the same problem. (I have not had any service issues with them for problems NOT related to the electronics.) so if you have a Volt/Bolt, and any electronics issues, suggest you take it somewhere else. I generously give them one star, because I think their service reps are trying to help, but unfortunately those guys don't fix cars.