Absolutely Amazing Dealership - jrsmth34
Such a great Dealership, everyone was personable and knowledgeable. Very honest and respectful and loved my salesman Leon Johnson, will refer everyone I know to Ideal and Leon.
Top Reviewed Specialists At This Dealership
Greg Keyes - Mr. and Mrs. Meowler
My husband and I bought a car and our salesperson was Greg Keyes. He's not related to Alicia but he is still a superstar!
He was friendly and not aggressive but helpful, knowledgeable and supportive. We didn't feel pressured but got the information we needed and he literally went out of his way to get us the car we wanted. :)
Best car sales experience we every had. Thanks to everyone, they are all great to deal with.
Stealing from customers - Thomas Sayler
No doubt this is a 0 not a 1 star. DO NOT BUY FROM MASSEY HYUNDAI HAGERSTOWN (FRAUD?). I purchesed a 2014 Hyundai Elentra on June 3rd 2016. Paid $541.00 for a maintenance care plan for 10 oil changes 3 years 37,500 which would be 1 oil change every 3,750 miles. Took my car for oil change the next month (July 2016) and they charged me full price (still have the receipt). I just noticed this error after selling the car and being told by my new dealership about checking the car plan for possible refunds. I called the warrenty place and they say the dealership printed out the 10 coupons. The dealership says the warrenty place should have sent the coupons I didn't receive anything but 1 peice of paper from the dealership they day I pruchesed the car which describes very little to nothing. Looks like they are working together and pocketing the money giving the customer nothing in return. They had the chance to make this right after calling them 3 times ( just give me what I paid for oil changes) but chose to make the excuse the it's been 2 years and you sold the car. The management is so weak they would not speak with me and just relayed the messages through someone named Robby. Shame on you Massey, you did not honor the plan just 1 month after I purchased the car. Stealing from your customers is never a good thing. I will be posting this everywhere and anywhere I can. Good day
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