Top notch service - seedoubleyoudee
Ken, Ella and the service team and staff make buying and servicing a car a pleasure. Not many car dealerships can promise that. The waiting area is bright, business-like, with great art and nice amenities. The enthusiasm of the team is contagious.
Top Reviewed Service Specialists At This Dealership
Always going Above and Beyond - C.Jones
This service department is always going ABOVE and BEYOND to Help their customers. I have seen it and have experienced personally. They have saved me many times and most recently even though I no longer live in the local area.
Recently a GMC Dealer here in Wisconsin tried to charge me over $1,000 for a ACDelco part that was replaced at Southern GMC. This part comes with a Lifetime warranty!
I contacted Southern GMC and they provided me copies of all my service papers and part numbers and proof of the part being an ACDelco. It SAVED me BIG TIME!! The GMC Dealer in Wisconsin claims they didn’t see in theirs system that it was a ACDelco part and apologized. However, I had asked them for the part the removed or to at least see it and there is an ACDelco manufacturer sticker right on it. Really?!?! How could they have not known.
Thank you Southern for being a straight forward HONEST and TOP NOTCH Customer First Dealership!!!
Thank you Shane McIntyre for leading a great Service team. I also want to Thank my dedicated sales Agents too.
Golden dealer - Natalie M
Since I've switched to my local dealer, Shuttle I've been nothing but pleased with their service. Always willing to get me in and out. The Gold Team is the best!!!
Repair rear a/c - Doug
Satisfactory repair of rear AV on 2013 Enclave. GM participated in the cost. As usual, dealing with Duke Automotive was a pleasant experience. I will return.
Service is Shabby and they are liars - ccrit
DON'T TAKE YOUR CAR THERE!!! THEY WILL BREAK OTHER PARTS ON YOUR CAR AND CHARGE YOU FOR THE DAMAGES. THEY DO NOT FIX WHAT YOU BRING YOUR CAR IN TO BE FIXED!! THEY CHARGE YOU FOR REPAIRS THAT DON'T NEED TO BE DONE!
Worse service center experience ever! - Ken
I took my car to be services after it had been in an accident. The work performed was marginal if best with horoble paint job. And had my stereo stolen while it was in the possession of the dealership service center. This business is horoble! The staff was extremely rude and the service center does shady maintenance I do not recommend this business.