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David was absolutely great to work with. He brings great... - Arthur
David was absolutely great to work with. He brings great energy to the process and listened to my needs. I felt David took the time to understand what I wanted and help me find the right car at the right price.
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This is an edit from a previous post because this is my... - Dah28277
This is an edit from a previous post because this is my thirds Mazda purchased from South Charlotte, Mazda. We just purchased our 5th Mazda from this dealer (my 3rd). My last two were the Mazda 6 that I absolutely loved but I had to turn it in as it was a lease. This time we purchased a red CX5 signature series. I was really torn between the Touring Reserve and the signature (not much of a price difference IMO. The leather inside of the signature was nice although for some reason felt stiff. I asked Hunter (great no pressure and eager to please salesman) to go for a ride with me to help me decide. While he felt the same way Imdid he explained that the leather will feel more cushy once stalled into, which makes sense. Also, although I’v e driven Mazda’s over the last 10 years, I didn’t know how to use some of the systems. Hunter took the time and sat in the car with me to make sure I understood and felt comfortable using them. I’ve had many cars, a Cadillac, BMW 5 series, Suburban, and without a doubt, even over my BMW, I love the Mazda (odd thing to say but true); the interior to me is much nicer. Also, while Hendricks and the Cadillac dealers are very accommodating when bringing your car in for service, Mazda do South Charlotte is the same but I’ve never had to wait an extended period of time for any service ... basically get in the waiting area, set myself up to do work, start or go back to something, and get called that it’s done. Yes, that fast. We also found the same car much cheaper elsewhere and not only did Hunter beat the price, we received and additional $1600.00 credit for being returned customers. This brought the price down for less than a touring reserve. FYI: the touring reserve and signature have heads up display. The negative, the last couple times I paid for car detailing, it was not up to par for me. Unless they’ve changed for the better, get your car detailed elsewhere.
We contacted Joe Maus Mazda about a new 2021 Mazda CX-5 .... - Tres27
We contacted Joe Maus Mazda about a new 2021 Mazda CX-5 . We had Scott Bonack (BDC manager), and Mike Brooks from the sales team get right back to me. They both were awesome, friendly, and had everything ready for us to test drive a new Mazda when we arrived at the dealership. All they needed was a copy of my drivers license. Mike went with us on a test drive, explained all the features of the SUV, and made me feel comfortable knowing this was the car for us. The FAMILY atmosphere is incredible at this dealership. I never in 35 years of buying cars have had a better experience. The process from start to finish was a little over an hour not including the great test drive. Hannah Maus helped me with the financing end of the sale. She was awesome! She answered every question we had and was a pleasure to talk with. This dealership will have a lifelong customer in me. Great cars, great people, great service....what more could you ask for. Thank you! Lynn
10 days later, loan still screwed up - b506
Manager or loan finance person won't return promised callbacks. Purchased a new car. Bank says that they are an approved dealer. 5 days later, loan officer says that they aren't approved dealer. Talked with Manager, and he says that he will see to it. No return calls. Now Bank is sending me paperwork saying that its for a used car! ( It isn't)
Momentum Mazda and Toyota of Gastonia are sharing services while Mazda showroom is being remodeled. Apparently, Toyota doesn't know that Mazda is a preferred dealer status with Bank of A.
What should have been a smooth transaction has been F$%^ up since purchase.
Stay away from this dealership!!!