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Bad customer service - Friendly campers
We purchased a Thor Motor coach, to be pacific, 2018 Ace 29.3 that had a warranty issue with water leak inside coach, was told to bring it in and they, CW, would see what was going on, this was in December of 2018, waited 3 weeks, had to call to see if we were going to get it back in time for use in 2019. We live in Hickory and had to return two more trips because it wasn’t fixed, racked up miles and wasted over$ 200 in gas just to be told it was fixed, then had the nerve to try and charge us for a diagnostic fee because of another item that was not working according to the warranty specifications, then were told to step away from Service Desk because of the dispute by
Mehu Mopat, We never got our coach fixed and no one has bother to check to see if it was fixed. Buyer beware they are lacking in creditable when it comes to service and sales, won’t be buying anymore RV s from Camping World of Statesville.