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We would like to thank Jeffrey Granzen on his outstanding... - TR & GR
We would like to thank Jeffrey Granzen on his outstanding services on our Lexus
LS 460L since we purchased it in 2010. He is excellent and see to all our needs and We have been going to Jeffrey since 2005 when we purchased our first Lexus.
Thank You Jeffrey
Geraldine & Anthony Roome
We always have a great experience with Hendrick Lexus... - ppeacock66
We always have a great experience with Hendrick Lexus Northlake!! We have purchased several cars from Jay Miano and he never disappoints us. We highly rate the dealership and Jay.
I purchased a certified pre owned 350ES. Intially, I... - Leon B.
I purchased a certified pre owned 350ES. Intially, I worked with Corrina. Corrina help me find what I was looking for. I came from Henderson, Nc to get my car. I arrived a few minutes after closing. Paul, Keith and Jennifer greeted me with a smile. While Paul rode with me on a test drive, Keith and Jennifer prepared my paperwork. I received service, as if the dealership was opened. Great customer service!
Steve Baez took great care of us. Needed service on our... - DianeT
Steve Baez took great care of us. Needed service on our 2019 LS500 and he was very helpful and professional. Would highly recommend for service!
Great experience at Lexus of Kingsport - Jerome
From our initial contact with Amanda, to the day we drove off with a new RX350 the entire process went exceptionally well. I first contacted Dustin the Finance Mgr by phone and he put me at ease with the credit process and gave me a good sense of how easy the people at the dealership were to work with. The next day we visited the dealership and met with Doug the Sales Mgr too discuss lease vs. purchase options. I had very detailed questions about the lease and Doug gave me very backup reports showing all the details behind the numbers. He introduced us to Michael our Sales Agent and they both helped answer all of our questions about the vehicle and the details of the lease. Michael was very knowledgeable about the different models and features and was great to work with. We negotiated a fair price for the RX350 and also on our trade in. At no time did we ever feel like we were under pressure to do anything other than proceed at our own pace no matter how long it took. On the day we picked up our new car, we met Chuck, the General Mgr. After talking with him I could see why the organization was so people oriented. He even made the temp tags and put them on the car!
We love our new Lexus and have already recommended the dealership to several of our friends.