Work was done with great care and quality - Elwood2328
The service department was friendly and helpful to my needs and the service was done with great care and the complaints I had with my Silverado was handle and explained to me what was the problem was and the parts was ordered right away and it was up to me when to schedule a date that fit with my schedule the only reason I did not rate a five star rating was is that I never do there is always room for improvement I just not found it yet great job thx C.J.
Top Reviewed Service Specialists At This Dealership
NeSmith Chevrolet has a fantastic Service Department! - Carol Fischer
I brought my car in late one Sunday night (December 3, 2017) and parked it out back, then used the drop box for my note and keys. Matt Blocker had suggested that I do this the very next time that the ongoing problem occurred, so that they would be able to read the codes before the battery was jumped off. They have been working on this problem for several months. (Once on July 11, 2017, and again on November 13-15, 2017.) In following Matt Blocker's instructions, he and the service department were actually able to determine the specific problem and fix it this time! I am so happy and impressed!! Thanks to all of you for making sure that you fixed it right! For the first time in a year, I am confident that I won't be stranded again! (The problem first occurred in Rome, GA, on December 30, 2016 through January 3, 2017, and Riverside Chevrolet claimed to have fixed it. I continued having the problem again in July and also November, and then again recently.) I appreciate the great people at NeSmith for insisting on doing it right! Thank you, Carol Ann Fischer
Fast and friendly - Jb217
Great service and huge waiting room friendly customer service waiting time is short clean bathroom with drinks and snacks available for you whenever you want
very good - deloris0115
the services that I received was very good and done in a timely manner. Great services from the employee of your dealership, and service department
Oil change - Joker
Service was well done, and fast. Wait time was a little long, but maybe it was just busy.
I needed an engine air cleaner but they had none in stock. In their defense no body else has one either
Quick, Fast Service - grandma1
I was very surprise at the timeliness of the service. Usually you get ready for a long wait when it comes to auto service but surprisingly not this time. I really appreciate not having to spend my afternoon waiting for my car to have an oil change. Good Job!
GREAT service for our 2018 Tahoe while on vacation. - jj
From Kansas on a road trip to South Carolina, hit something on the highway that damaged the tire. MR Chevrolet was terrific getting a replacement, working the warranty and getting us back on the road. I recommend these guys!