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Exceptional customer service. Best experience ever with... - GERKARIAMORELAND
Exceptional customer service. Best experience ever with buying a new vehicle! I would highly recommend. Gainesville Buick GMC exceeded my expectations. Customer was very professional
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Jennifer Richards goes above and beyond Consumer Service... - Theresa P
Jennifer Richards goes above and beyond Consumer Service Department in All Areas. She Ensures All the work is Properly done. 10 Star Rating if allowed
I bought a used truck from Norbie. He was very gentle,... - WP87
I bought a used truck from Norbie. He was very gentle, considerate, and passionate. It was obvious that he had done this many times. I will definitely deal with him again.
Hi I have had a great experience with the service... - nmwsutton
Hi I have had a great experience with the service department. Once I was told by another dealer I needed a battery but that dealer did no have a battery , so I went to prince and I did not need a battery , the ends just needed tighting up. They were very busy on a friday just before closing but they did not rush me. It was very nice so I called today for a oil change. They were again able to work me in and took their time to check everything. They drove me back to work and the price was lower than quoted. The driver was very friendly, (sorry I didn't get his name). The service man on the phone and in person was very friendly and helpful. The only thing, It was raining when I picked up my car and it was not pulled up under the sally port for me. I will recommend this place and I will be back again. Thanks Nancy
.My review to Jeff FenderBuick GMC Cadillac dealership. - memeb67
The Dealer ship is a very clean and nice place and the employees are all very friendly and helpful. the shop is very clean. There waiting room is very nice and clean.
Terrible customer service and very unresponsive.... - Suge Knight Jr.
Terrible customer service and very unresponsive. Contacted the dealer about a vehicle 2 weeks ago and received a text from a rep & she never followed back or responded to any text messages after the 1st day. 2ndly I recieved a email that claimed the dealership was closed and they would return my call as soon as they reopen. I had several co workers and family attempt to contact the dealer about the vehicle & the received no response as well. Lastly, there are 5-7 different numbers for the dealer and no one ever answered any of the numbers. Ive monitored the vehicle for several days & to my surprise today 9/23/2020 the vehicle was sold. So obviously either the rep I was dealing with wanted the vehicle for herself or one of the employees wanted it for themselves. SO if you look for a dealership that will keep all the best deals to THEMSELVES & leave the remaining trash vehicles to the public...COME TO PARKER CHEVROLET!!!(Suge Knight voice)
Purchased used car and told sales that because of age... - tamzabrumley
Purchased used car and told sales that because of age couldn't go to tag office was assured it was handled to see today that isn't true and will have to go to tag office with COVID to stand in line with the multitudes and I am 70 - very dishonest - would never purchase or use this dealership again!! Just interested in the sell....
Sales staff is great! Everyone in sales is friendly and... - Cory
Sales staff is great! Everyone in sales is friendly and knowledgeable of the cars and trucks they are selling. I used Jeff Jones to sell me the last 3 vehicles. Teri underwood in finance is great as well! She talked me into an extended coverage on my first vehicle and all since and glad she did! I had to go in for a water pump base warranty was up but since I had the coverage I only had to pay $100
I was charged $70 for aftermarket belt that cost $12... - shsalib
I was charged $70 for aftermarket belt that cost $12 outside, 400% markup + $90 to install the belt.
The tech left his greasy finger prints on my headliner.
I wrote to the dealer and they said they will look into it and that they will detail my car and get rid of the grease on my head liner but they never did, I sent two emails to Joedy Tidwell the service director asking when can I take my car in and got no answer.
Gainesville Buick GMC