Evan was great - Rhodytwo
Evan the service writer took my truck in for a service and did an outstanding job! Really impressed with his dedication and desire to be the best. I would highly recommend Evan and the service department above any other one in town.
Top Reviewed Service Specialists At This Dealership
Blower don't come on - Curley46
I bought a used truck blower doesn't come on air or heating called about said get back to me 3 times. I thought I would get better results on this. Went to get a Silverado said problems with sold me a 1500 Dodge ram a high price then I had in mind.
AC Service - Janet Curlee
On a recent vacation from NC to FL, our AC quit cooling. We stopped by Jack Wilson Chevrolet at 4pm on Friday afternoon. Personnel there were very professional and courteous even at this late hour before the weekend. I would not have been surprised if told car couldn't be looked at that late in the day. However the service technician took the car back in the shop, discovered a freon leak, evacuated the system and re-charged the freon and had us back on on our way in an hour. Were only in St. Augustine for the night so I couldn't leave the vehicle for the repair but would have if staying in town longer. I would definitely recommend this dealership... I will even consider driving back here to purchase my next vehicle. (600 miles)
Gibbs is the best.. - Irene P.
Just wanted to say that any time we have put a car in the garage they have taken care of it as quickly as possible..I have been coming here for years and have always had great service. If we needed it in a hurry, it was there. Work is excellent..
Fair service. - John1
The service was fine, took a little longer than expected but the result was what I wanted. Can’t ask for much more than that.
Service center scammed me - Giri K
Davis Chevrolet’s service department are scammers. Please read my situation carefully.
I’ve had countless issues with my car that I’ve gotten repaired at Davis Chevrolet, but the only one that is relevant is the water leak in the trunk.
Over 6 months ago I had a water leak in my trunk that I took the car into the service department for. They “repaired” the leak and told me to go on my way. Days go by and the leak isn’t fixed. Every time it rains there’s 2-3 inches on water in the trunk under the rear fuse box.
I called Davis Chevrolet repeatedly about this to tell them the issue wasn’t resolved, and they said they’d call me back to schedule an appointment, but never did.
At this point my bumper to bumper warranty expired.
Cut forward to a few days ago and my car broke down and wouldn’t unlock what to speak of start. It was obvious the fuse box blew and therefore the car wouldn’t start.
I got the car towed into the dealership and they did their diagnostic. They decided to cover and replace the fuse box under the warranty, but added that I had a battery with low cold cranking amps, and had a loose ground wire. I declined all repairs except the warranty issue.
Here’s a note- my car is two years old and has never had issues starting. I brought the car in to get the warranty issue repaired which stopped the car from starting.
The fuse box issue has been repaired for free and now they’re saying I have to pay a diagnostic fee because they diagnosed the other two issues.
I see this as a scam. Davis Chevrolet Chevrolet screwed up the previous repair and is trying to make me cover the costs of their mistakes.
The truth is I’m in a situation where I have no choice but to pay for them to repair a mistake they made, that was covered under the warranty. It’s a weird loophole they found to cover it under warranty and still charge me for the diagnostics.
Needless to say I’m not coming back here ever again and recommend everyone to stay away from Davis Chevrolet. I’ve been here over 10 times in the past for warranty repairs on this car and apparently this loyalty means nothing to them.
Service a problem with our vehicle - George
After the first attempt to solve the problem with our vehicle failed, Corey McAninch and his mechanics went out of their way to find the problem. Corey's persistance paid off and the vehicle is now running perfectly. His patience and consideration are greatly appreciated.
Best response to a service question. - Gmcneededhelp2017
On 10April17 I took my wife's vehicle in to GeorgeMoore Chevrolet, Jacksonville, Fl. I went in as my wife had to go out of town in 2 days and we noticed something on the engine connected to a broken fitting. After arriving at the service department I was met by Susan and a tech who as fast as I have ever seen , as a walk in, diagnosed the issue, explained the problem and walked me to the parts counter where the parts associated ordered the correct part within a few minutes, to be delivered the next day. I was given a install appointment for the following day, so I left my car. True to their word my car was fixed today by 1pm and the trip for tomorrow is going to happen, on schedule thanks to Susan and the professionals at George Moore Chebrolet....need I say Moore?
Car maintenance - alachua
Palm Chevy always services my SUV timely and professionally. My service rep gave me a heads up as to upcoming maintenance so that I would be prepared financially for the next visit.
Horrible - wkatie0001
Horrible, Very Short with the you when asking questions. If you are lucky enough to pay your car off they will HOLD your TITLE and give you the RUN AROUND! They are a JOKE! I WOULD NOT RECOMMEND VAL U CAR/ INDI CAR. THEY LIKE TO TAKE ADVANTAGE OF PEOPLE IN NEED! I Would give NO STARS if possible!
Great Customer Servive - GM 30 years
It is because of Billy and Craig Alexander of service that I am still a G.M. customer. Thanks for all your help guys. If all the G.M. dealerships service reps. would treat their customers with the personal care that you guys do, G.M. Would not have any competition! Sincerely.