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These people are a scam they have no fear of God! Very... - Red
These people are a scam they have no fear of God! Very dishonest and very disappointing. I traveled over 2 hours and the manager and the salesman LIED please do not get sucked into this dealership. I'm going to also tell as many people as I know to stay away!! God has a day of reckoning and everyone of if they don't repent they will have to deal with the Lord! Very dishonest people please do not waste your time!!!
Good Morning,I purchased a Kia Soul on 12/14/2020.... - runningangel433
I purchased a Kia Soul on 12/14/2020. Michael Frith (called Gump) Customer
Service & Sales Representative who provided excellent professional 👏 service. Very empathetic and understanding. I will definitely refer to him future Family and Friends. Thank you Mike (Gump).
I was told I could not drive up to get service, I had to... - Unhappy Customer
I was told I could not drive up to get service, I had to make an appointment. I made an appointment two weeks ago. I made the appointment for 12:40. I was told it would be two to two an a half hours for an oil change and tire rotation. I had to have them check a few other things (window, trunk latch). They told me it would be longer. I don't remember how long they said. Five hours later and I am still at the dealership. There were at least six other people, complaining about the same thing. They are extremely short staffed and over booked. When I complained about whats the point of appointments, if its going to take two to three plus hours, just for an oil change and tire rotation. There were a few people who came in after me and left after me. They told me when I bought my car there was car service and shuttle service. When I made my appointment, they told me they only have shuttle service within a five radius. The sales department salesman lied to me and manipulated me too with multiple things. They manipulate you into obtaining a service package, which then makes you obligated to go.
AVOID!!! Brand new car pulls to the right and they’re... - RS
AVOID!!! Brand new car pulls to the right and they’re charging me $170 to look at it. I haven’t hit anything nor do I drive like a maniac. Bad location, bad attitudes, bad service.