A review - whyamidoingthis?
Overall my experience was good, nevertheless there's always room for improvement. The salesman was nice and helpful but was trying to juggle more customers while helping us. When the car was sold, they said they did a check but when we did a check the brake lights didn't work and we had to wait another day to get the car. The car key battery was low and I made them aware of it, so instead of just replacing the battery, the rep just put the battery in the car; not in the remote. Also it would of been nice for them to fill up the car after we had to wait a day to pick it up. Other than those issues, I would recommend this place to others.
Top Reviewed Specialists At This Dealership
Great experience - Janet1234
I had wonderful experience at Biltmore motor 2229 n.w. 27 Ave. There I ran into one of my Angels my higher power place in my life on this day. I just wanted to find out some information about purchasing a new vehicle he( Angel)was wonderful and the atmosphere all then was simply great.
Already did this threw app. HOWEVER Daphanie is the best!! - RYAN@ALLTIMEAC.COM
We had a great experience 3 times so far with this dealership. Daphanie is the 1 who really made that possible. Her professionalism and promptness made this all worth it. Big ups Daphanie , and thank you Dealer for an outstanding system.
Nissan Sales Consultant
Best service ever! - pgartlan
My service has always been very good at Doral Lincoln (10years) but this past experience was the very best I've ever had. From making the appointment to driving out the door, everything they said they would, they did. And they did in less time than I had been promised. Not only that, but since I waited for my vehicle as I was able to work from the PC in the waiting lounge, every 20-30 minutes, my service rep, Brisaida Almora, would stop by to give me an update and ask if I needed anything. Including, dropping me off at my office and bringing the car to me when it was done. I don't know Ms. Almora makes but give her a raise. She represents your company with charm, character and extreme professionalism. You are lucky to have her and I hope she is my service rep for as long as I own a Lincoln. Congrats to both her, and Doral Lincoln, for your hiring and training practices. Whatever you are doing, it worked for me. Impossible to improve on the experience I had!!!
New Car Manager
Efficient shopping experience - JJM
Dealer visit began with Adrian Hernandez, very friendly, patient and courteous salesman. Found car we wanted and closed deal quickly. F&I manager, Alfredo Artiaga, provided quick, friendly document closing with thorough explanations. One of the best car buying experiences ever.
Sales & Leasing
Service department - KKT7475
Joe is always very attentive to my car needs. Service is done in a timely matter. He keeps me well informed about my car when they have it.
10,000 Mile Service/Safety Recall - JLOOSE7
Made an appointment for service through the online system, really easy and efficient process. Dropped my car off and was greeted immediately by Kenny. He set everything up and offered a courtesy shuttle to take me where I needed to go. I received a call about 2 1/2 hours later confirming the service was complete. Got to the dealership and was back in my car within 10 minutes. Always excelled service at Gunther! Thank you!
Master Sales Associate
it was fantastic - keyslover1
My experience with Gene Katz when buying my car was exceptonal. I never knew it could be so easy and so much fun. He explained everything, and made sure i understood it all. He even got me a great payment !!
Another great visit - Clarkda33
As always, the customer service and professionalism was outstanding. I usually have to wait a minimal time or I’m offered a loaner. Thanks for always making my experience a good one.
Volvo Internet Sales Consultant
Volvo Sales Consultant
Excellent service - Ellen1102
The sales person and sales manager very professional this is my second time leasing from this dealer and from Jay and I would lease from them when my lease is over.
Internet Sales Manager
Customer service professional - Gerry11
One of the things I dread most about the car dealer experience, is the pressure of a pushy salespeople. I was pleasantly surprised and greatful to have been greeted by Maryam as I was approaching the showroom entrance. She made everything so easy and made me feel like family, all I can say is she’s made me a customer for life as i’ll Always call on her for future vehicles purchases.
Great experience - Lilly320
Juan and Jorge did a great job helping me chose the right car. They are very professional and helpful I would definitely recommend them and Florida fine cars.
Nice people - Jordannnnn
Everyone was nice and help me the best car. They help me step by step. This was my first car so I left very happy
Nail in tire - Salgal
I was in and out of there in less than an hour. They noticed it was almost time for service so automatically took care of that so that I didn’t have to make another trip
Sales Society Platinum, Toyota Pro Sales Executive
Toyota Pro Sales Executive
Great experience buying my Porsche Macan - Tmoe752008
My experience with The Collection was amazing but my Transaction was completed near closing & I was told if there was anything I noticed that was wrong to make a list & bring it to the attention of Omar. I did on December 17,2017 & it’s March 20, 2018 & I’m still trying to get my front mats & owners manual also the seat anchor cover was missing (1). It’s frustrating to be promised something & not get it
Excellent experience with Williams Corredor and Omar - Alinji67
The service was excellent.We found out what we went to look for. I recommended this dealer. Williams Corredor is an excellent professional and person.He is very respectful and friendly. Excellent job.Omar is a special personal. The staff is excellent.
Internet Sales Manager/BDC Director
Internet Sales Specialist
Being treated like a person and a dollar sign!!!! - JamSan
We had a great experience with everyone .Abdel Mahmoud, our salesman, We can say enough about but to say that he was a 100 percent at his job. Jonathon Rosario , he was great at begin a Giant.fan working with a Patriot fan😊😀.We can not thank you guys enough .We had a great time spending money. We were treated with respect ,it was like dealing with people you knew all your life. This was ours second car from here and if we ever need a 3rd it will be from Rick Case. Thanks for everything. James and Cassandra
Awesome - RCTARTAK
Atention is exellent. People are for real and results are awesome. Convenience of location, cleanliness, services like snacks or cafeteria are fantastic. But over all people are humans.
Scheduled maintenance - GW
The dealership service staff was amazing. I had to get my first oil change and tire rotation. I was ecstatic about getting my first six oil changes for free after buying my car from them. I had to get a spare key made and programmed for my wife. I also needed my driver’s power door locked fixed and found out it was still covered under warranty. Awesome! Thanks!
Lexus Master Certified
kyle is awesome! - gisely2188
this is the second car we get with kyle. We cannot imagine getting a car now anywhere else. the whole experience here is completely painless.
Audi Brand Specialist
Audi Brand Specialist
Albert Garber, Bruce and North Miami Mazda is awesome. - Maddie01
Bruce, leasing manager and Albert Garver went out of their way to locate a specific car for me. They kept me informed, and made the process smooth, easy and actually enjoyable. I leased my second CX-5 and was delighted with the lease deal. Albert gave me a very detailed delivery and made sure I fully understood all features before I drove the car off the lot. I love my new car and won't hesitate to recommend them and return myself in 3 years when my lease ends.
Service - Qwert
Took car to Gunther Volkswagen. Customer service by Clifton Clarke was excellent. Service on car was great. Will have my car serviced again. Thank you!
Best Experienve Ever! - Omair T.
My man Seth!
If you’re in need of a car and don’t want to go through the standard back and forth that comes with normal dealerships, go see Seth at Audi Ft. Lauderdale. They’re very professional and don’t put any pressure on. They gave me a fair price for my trade and the 2018 GTI I purchased was very competitively priced. Frank (Sales Manager) and Joe (Finance) we’re also great. Honest guys who will take care of you! Also refreshing that they know their cars at Audi Ft. Lauderdale.
Leasing BMW X3 - asant1968
Leasing over all experience of BMW X3. Myself and my wife Mrs. Liane Mann (sale person) she was very professional and not pushy. She pays attention of our interest. I would recommend her as a sale person.
Also Carlos the BMW product genius, took the time to set up and explained the equipment to me and my wife. Great Job!
Vary Happy with her and the dealership.
Alejandro and Barbara Santana
Assistant Pre-Owned Sales Manager
Service visit for minor repair on 2016 Camaro SS - Camaro6
Service advisor was quick, knowledgeable and courteous. He knew of a potential issue based on symptom recognition and GM TSB. He didn’t beat around the bush.
I understand that warranty work isn’t big money for a dealer. But he treated me like it was an out of pocket expense.
Next door I went to the Cadillac dealership to pick up my loaner car and had the same experience. Treated well.
Thanks for a great visit. I will be back for tires when my new wheels come in.
Ed Morse Hall of Fame Recipient Sales Associate
Sales and Leasing Consultant
Always Excellent - boowhit
Carlos Rodriguez my service advisor is knowledgeable, friendly, respectful and always greet you with a smile. He keeps you updated about your car. He answers all your question. He advises you to sit down, relax in the lounge, have a snack, a drink, watch tv or use your own devices and let him take care of your car needs. I thank Palmetto57 Nissan for having a excellent employee like Carlos Rodriquez.
Very satisfied customer.
GREAT PLACE TO BUY A CAR... THE PRICE IS RIGHT! - urbancowboy1988
Fernando... Thank You for a smooth transaction on purchasing my Lime Green Mustang. I got a lot of complements on the car from my neighbors and coworkers. The car turns heads! The Mustang has a smooth ride to it. The color makes the car and the black aluminum wheel give it a bold glitter look on the street!
I would come back again to buy a car in the future from you. Via Las Vegas!
Just to let everyone know who want to buy a car... Fernando is great in helping you choosing your new vehicle!
great job! - Keys guy
Car was clean and ready. Staff was very polite and helpful. Love my new Jeep. They were helpful in explaining the Jeep to me. Would recommend this dealership.
New Car Sales Manager
Used Car Manager
Best experience - Kjustin
Outstanding experience. Especially with our sales person Jason Williams. He was amazing throughout our car shopping process. Always willing to go the extra mile to help us out. We would definitely recommend Hgreg and Jason. We are extremely happy.
Joe is the gold standard in customer service - Blahscreename
It was a rainy morning and Joe had just taken me in to go over my service schedule. A few minutes in and one of the attendants came into the office to let him know that there was a costumer that came in late for her appointment and would appreciate if they were taken care as soon as possible so they could make their next appointment. Joe thanked the attendant and then continued giving me his full attention. It was so great to win without a battle. He showed me right there that he really valued my time. Any dealer can sell you stuff but few really know how important time is. Joe is the BEST. Give him a raise!
Off Lease Only Miami
Assistant Service Manager