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Sunset Kia has their act together. They have the Covid... - charlie.s
Sunset Kia has their act together. They have the Covid issues well addressed and provide excellent service given the necessary constraints. The purchase process was quick and all details were fully covered.
Andy was personable and easy to work with. I never felt... - sabre222
Andy was personable and easy to work with. I never felt pressured or taken advantage of. Todd appeared transparent and Adam was forthright and patient.
This is for Gettel KIA of Bradenton, which is not... - StephenKohl
This is for Gettel KIA of Bradenton, which is not listed:
First, let me say, I take some responsibility for my poor buying experience. I should have walked out several times and I consider myself more adept at car buying. I usually have everything resolved before even arriving at the dealership. When I arrived and walked in with my mask on, not a single person in the entire dealership was wearing a mask. Now, this may not be an issue to many, but as a business, it was unconscionable. I was told that they "social distanced", but two people walked up to me within a foot or two, maskless. But, I went out and looked at the cars. The salesman could tell I was concerned, so he wore a bandana. I knew what I wanted, so it was really only an issue about the price, which I had more or less researched, on the dealers website, prior to arrival.
After agreeing on the car, the manager came out to check my trade in and offered $3000 less than what was on the website. During "negotiations" I said I preferred to stay outside, since, again, everyone inside was maskless.
He came back out, said he found "a buyer" for my car and then offered a lease price $50/month higher than the advertised price. When he said it wasn't true, I showed him the ad in black and white. He came back again, with me waiting outside, and gave a price that I thought was fair, but since I was outside and not really sitting and able to really review the offer, turned out not to be what I thought. It wasn't until all the papers were signed and I didn't get a check back for my trade, that I realized I didn't get the deal I expected.
The only positive is that, as expected, my wife really likes the car. But I will look for somewhere else to get it serviced and will not do business with any other Gettel dealership.