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Mr Karl Gardner, my service advisor provided outstanding,... - arenemclaughlin
Mr Karl Gardner, my service advisor provided outstanding, exemplary & phenomenal Customer service. By far the best attentive assistance since 2019. Thanks Mr. Gardner...Mrs Mitchell
Great experience as usual, Aarons the best service writer... - Watercheck
Great experience as usual, Aarons the best service writer you guys have keep it going.Venice Toyota is the best dealership that I’ve dealt with by far.
Deceptive sales tactics - Daniel S
After multiple phone calls, me and the salesperson have agreed on the final APR on the truck I wanted to purchase. I told the salesperson few times that I will be flying in from Savannah to make the purchase and I don't want any surprises or numbers changed when I arrive due to being over 7 hours away from home and no planned way to come back if the deal falls through. I was assured that the APR and out the door price were final as well as my loan being approved. When I arrived, the truck and everything checked out until I came it came to signing paperwork at the finance office. My loan was still not secured despite being told before that I was already approved. I was told that the only way I will get the APR we agreed to over the phone was if I purchase the $1120 7 year 100,000 miles warranty. I brought that to their attention and was that was the only way to secure the agreed upon APR. I agreed to buy the warranty despite not being financially comfortable to do so due to being 7 hours away from home and no return ticket booked I was already at a loss if the deal did not work out. The employees were very nice. I was even picked up from the airport to the dealership but the deception in sales price has left a bad aftertaste. I recommended my dad purchase his car from Gettel but after my incident I will definitely not recommend this dealership to any of my friends or family.
Marc cassel did not try to force me try to make me buy a... - Mmuter9335
Marc cassel did not try to force me try to make me buy a more expensive truck that I don’t want like the last 2 dealers did and Marc showed all the new items came with and how they work