Relaxed Experience - DW Binge
Purchased a 2015 S60 on March 2 2018.
Our salesman James Wayden was relatively new, but was energetic and willing to find the answers to all of my questions. I got a fair deal on the vehicle, and there was none of the typical high pressure sales techniques other dealers might utilize. Bill Gunnett in finance was able to get us a decent interest rate and some extras. Overall a good experience. We are very pleased with the new car.
Excellent from start to finish - diane Tinlling
Upon driving up to the front door of Ferman, we were cordially met by Alan Klingaman standing with the dealership door wide open calling us by name. Alan introduced us to our new vehicle and then proceeded to show, tell, demonstrate all the wonderful attributes of our gorgeous XC90. We were treated very special by Alan and the finance man Steve, they shared little stories about the Ferman history and places in the town for dining (with directions). Alan advised that we could call or email with any questions in the future and with all the new devices, I am sure we will be in touch.
Definitely would recommend and would use Ferman and Alan. Thanks to all.
Top Reviewed Specialists At This Dealership
Guest Relations Manager
routine maintenant service - vstruong
Leah Brammer was very professional, nice and corteous. She helped with my car routine 40k mile maintenant service and she did an excellent job. Happy camper!
Financial Services Manager
Crown Volvo Cars
Sales and Lease Consultant