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Great and easy transaction- Kevin has a great personality... - Rochellehop
Great and easy transaction- Kevin has a great personality and we appreciate him taking the time to help us find the car we wanted. Must stop by and visit!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Phenomenal professionalism out of Kali and the Birmingham... - shadlloyd
Phenomenal professionalism out of Kali and the Birmingham team. Great selection, little pressure, and ease of sale. I would 10/10 recommend Birmingham Luxury Motors to anyone.
Sales Associate - Southside Location
Sales Associate - SOUTHSIDE Location
I highly recommend Mercedes of Birmingham! Greg Forrest... - Emilyerwin
I highly recommend Mercedes of Birmingham! Greg Forrest made buying my car an easy and enjoyable experience. He was beyond accommodating and a great pleasure to work with. If you are in the market to purchase a vehicle, go see Greg...you will not be disappointed!
Everything was great! Cordell Scott made purchasing a... - ctolbert10
Everything was great! Cordell Scott made purchasing a vehicle easy. He met my needs in a timely and efficient manner. He’s the best! Go see him!
Sr. Client Advisor
Very easy process to buy a car. They are friendly and... - Jorge
Very easy process to buy a car. They are friendly and proffesional. The extended warranty for the cars make a difference. Good experience. Love the car.
Certified Product Specialist
Grant Montgomery was excellent with helping me through... - baileymadison16
Grant Montgomery was excellent with helping me through the process of me buying my first car. The process was easy and fast. Thank you so much!
Senior Sales Associate - Pelham
I had a wonderful experience while purchasing my Buick.... - erin
I had a wonderful experience while purchasing my Buick. David was excellent! Very knowledgeable and treated me with kindness and respect. I would definitely recommend him and Royal Automotive.
Pre owned Sales
We had great service from sales, finance & management.... - Milo
We had great service from sales, finance & management. Will definitely recommend Hendrick. Thanks for all the help in getting our new vehicle. Thanks again for everything.
Corvette Specialist/Client Advisor
The salesperson was real friendly.I would recommend... - TURBEVILLEDEANNA
The salesperson was real friendly.I would recommend Jonathan to anyone.Kim Underwood was great helping us with our financing.I will be back again
I took my car in for a wheel lock issue. Caleb helped me... - mc
I took my car in for a wheel lock issue. Caleb helped me through the process, and I couldn't have been more pleased with the service. 5 out of 5 stars for customer service, and repair work.
Definitely definitely recommend them, the Reason I... - tohidrahmani
Definitely definitely recommend them, the Reason I Purchase my Vehicle from. because of the sales manger and sales.. super great customer Service.. they definitely meet my expectations. Agin thank you
Jeep Wrangler - Horseback1
Good group of folks that seem to inventory some higher quality cars and trucks. The salesman Jason Green was helpful while showing the jeep and having all the paperwork in order to finalize the transaction
Seem to always come thru for all my purchases. This is... - Achandler1121
Seem to always come thru for all my purchases. This is the fourth vehicle I have bought from Stokes. And I have always used Brad Sallis.
Sales and Leasing Professional
Awesome - TRINITY.SHARDA
Easiest transaction I’ve had when buying a car! Bob is awesome!!!!!!!!!!!!!!!!! He will definitely be my go to go from now on! I’m in love with my Jag
First time buying a car 900 miles away in New York. It... - afi9
First time buying a car 900 miles away in New York. It was great experience from the minute I reached out to Eugene to the delivery in my driveway. Dylan Miller and Michele Blackmon were also a big help along the way getting all the details figured out. Will plan to purchase from Donohoo Auto in the future. A+ customer service and aN excellent deal on my car.
Senior Sales Pro
I was very pleased with everyone involved in the process... - wardbo
I was very pleased with everyone involved in the process of getting my truck serviced. I will let Serra Chevrolet service my truck again. This was the first time I've had it service here. Thanks
AMAZING service!! - Payton B
Justin Smith has been PHENOMENAL!! I recently suffered a car-buying nightmare in Atlanta that led to not receiving the car. I began car searching with Justin, and he went ABOVE AND BEYOND to assist me and my fiance. After answering some questions, he continually sent me photos of cars that fit my style and budget. Although my fiance and I decided to wait a few months, Justin was extremely helpful and completely understanding once we told me we needed to wait a little bit. We will definitely be making a trip to visit Edwards Chevrolet in hopes of finally getting our dream car. I definitely recommend him to anyone that is in search of a car-- or even just has questions about car-buying! It was very relieving to deal with Justin and his personal/professional skills after all we have been through with other car dealers!
I had heard Townsend Nissan was a great place to buy a... - Colonel Jimmy Adams
I had heard Townsend Nissan was a great place to buy a car. I went to find out. I was so impressed I bought two cars. A lot of folks at the dealership helped our decision, but thank you “Cheezie “ Shanks for guiding us through our decisions. Never felt pressured, always a way to get questions answered, and fair deals on two fine Nissan cars. I recommend Townsend Nissan and ALL the wonderful staff if you need to buy or trade.
Awsome exsperience.Thanks Sarah Kohler..I really thank... - Christy
Awsome exsperience.Thanks Sarah Kohler..I really thank all of you for helping me to get a ride.I will most certainly recomend jd byrider
Come see Mr. Charles, he made my buying experience a... - T. Adams
Come see Mr. Charles, he made my buying experience a breeze. I enjoyed his time and knowledge with this process. He answered all my questions and made sure I was satisfied before I made a decision.
Thanks again Charles
Be very cautious buying a vehicle from this location, I... - cshirey123
Be very cautious buying a vehicle from this location, I bought a 2008 bmw 535i from them and 2 days later the engine started knocking, and the engine is completely ruined. They were not concerned that I paid cash $6000 and the car is ruined. They just said sorry about it. Hope it gets better. Be VERY CAUTIOUS DOING BUSINESS HERE.
Best Dealership I Have Ever Worked With - RobL
Bought a car for my daughter last Friday. First and foremost, the people at City Auto Sales are great! I really can't say enough good about everyone and the experience they provided. Keith, Kirt, Donnie, and Austin made it the best car buying experience I've had and truly did away with the distaste I had for the car buying experience!
The day after we got home, we experienced a problem and they took care of it. Wasn't expected, but very thankful.
If you are looking to buy a car, I high recommend City Auto Sales. You will not be disappointed!!
Excellent Service - TerryKath
Best customer service ever; treated like royalty. Five stars not high enough. Very patient and courteous. Was responsive and resourceful finding what we were looking for. Honest and caring disposition.
recall Mishap - youngbll
Hi I took my Jeep Cherokee here for 2 recalls. Driving home that night, my car starting acting crazy. It was speeding when I wanted it to stop and lunging periodically when driving. I called the service department to discuss. They were concerned and wanted me to get it back to them right away. Due to my work schedule, it would have been 4 days before I could get it to them. The service department came to my work and picked up the car, fixed it and brought it back to me. They didn't want me driving around with the car acting so nutty. They indicated the recall had malfunctioned and repeated the recall procedure followed by a test drive to make sure all was ok. Thanks for the extra effort to make sure my car was corrected.
Mr. Brady means what he says in the ads - B. Heiner
It was a real pleasure to learn that David Brady is as good as his word. I bought a used Mustang from Brady Kilmury and happened to have an issue shortly thereafter. Mr. Brady said, "don't worry, we'll make it right." Well, they did. You can trust these people - that can be rare in the car business. We are sending anyone looking for a car to Brady Kilmury!
Buyer Beware ! - Wayne
Dishonest Salesperson. In May of this year I called their dealership from Wisconsin with interest in a car. I put a $ 500.00 deposit on my credit card as Sean stated that he had several people interested in that vehicle. He said that he would get back to me with shipping charges from Alabama to Wisconsin. He came back with an outrageous quote of $ 1200.00. I then checked the vin # on the vehicle and found out that it had been in a accident. I cancelled the order the very next day. Dishonest Sean promised a full refund. I left messages for Sean twice in June and July asking for a refund. When I finally reached Sean in August and he told me that vehicle deposits are not refundable. I filed a complaint with the Better Business Bureau and to date Southside Imports are refusing to respond. The BBB has now sent them a second notice and still no response so far.
Tough experience - Majestic$8
Called and talked to the salesman about the car. Drove 30 minutes to get there only to find a filthy vehicle and the AC didn’t work and he didn’t bother to say anything about it on the phone. When I mentioned it to him he didn’t act like it was a big deal. Very unprofessional! It was a wasted trip and we’ll never go back.
Dealer allowed to state-safety-inspect the bad cars it sells - artistdon2005
Peter the owner of High line Imports claimed to perform a state "safety-inspection" on the car my wife and I purchased from them --- and they put a state safety sticker on it --- but the car they sold us had a hole in the exhaust requiring $400 in exhaust repairs. It broke down after an hour because "it looked like no one ever changed the oil" according to our mechanic. The junk in the oil pan caused a camshaft sensor to be filled with sludge and the Oxygen sensor was burned out, costing another $600. This dealer is simply a licensed curb seller, flipping dirt cheap used cars at high profit without doing a single thing to see that they are mechanically safe and in decent shape.
This is an update to my previous review as I can no... - mrsmfelix
This is an update to my previous review as I can no longer access that gmail account: Bought a 2010 Ford F-250 diesel with only a little over 110,000 miles on it in March 2019. The truck is so bad that 2 different Ford dealerships cannot fix it. A couple of weeks after we bought the vehicle, the serpentine belt assembly went out and then the AC went out twice. The truck also apparently has an aftermarket anti theft device hardwired to it that is causing it to become completely disabled/nondriveable half the time. My husband and I lost hundreds of dollars in repairs and rentals not to mention work my husband lost due to issues with the truck. When I contacted CRM back in October they claimed they’d be willing to take it back, when I brought it in they said they “didn’t have enough room on the lot” and that they’d “find another buyer for me.” They never contacted me back after that and when I contacted them finally they told me they “hadn’t heard from anyone.” The truck is still at Ford undriveable and we had to buy a new $43,000 truck just so my husband could continue working. So if you enjoy owing $400 monthly payments on a $20,000 truck that doesn’t work, CRM is your place....
HORRIBLE - MS
After a couple of weeks of letting this settle, I am still drawn to post my review. Our experience with Hendrick was nothing short of HORRIBLE!!!!!!!!! If Sean is the sales manager, RUN or at minimum (if you just absolutely have to get a car from them) look for someone else. I do believe "initially" he tried to be helpful but in the end, his disgusting attitude and manipulation of numbers revealed that he was a true xxxxxxxx sales rep. Please do not believe anything he/they say or write on paper as its all a bunch of LIES. Manipulation of numbers, intentionally omitting information, agreeing to certain items and then "forgetting" about the agreement are just a few of the things we incurred. They also sold the car we placed a deposit on - (Wow right! Again another xxxxxxxx sales rep move). I would not be surprised if he (or someone from the so called "management" team) comment poorly to my review as this is what I have noticed after reading other reviews. Also after several voicemails requesting to speak to management, I still have yet to receive a phone call; which also shows you the level of customer service this facility provides. I almost hate that I have to leave even 1 star here, but then again maybe I should be saying Thank you because as soon as we looked elsewhere, we were able to find a WAY WAY WAY better deal. A Nicer jeep with WAY more then we were looking for an WAY less then the crap Hendricks was offering. SO all in all this was a blessing in disguise. I'm only posting this as a buyer beware. They will only give you pennies off of the AWP and almost with an arrogant attitude. They will try to shift things around to make it appear as if you are getting a deal. Adding on to "marketing" pieces such as door guards and nitrogen tires (a bunch of crap to inflate the numbers - no one needs this mess). TIPS: When negotiating, focus on each individual component and DO NOT let them try to bunch it all together (Discount with down payment with xyz). Ask for free oil change/ service. Ask for military discounts ($500). Ask for a freaking free keychain because that's the least they could do. And most importantly, SHOP AROUND!!!! Don't be afraid to look out of state. I have never ever in all of my car buying days experienced such horrible service and never will I again. Thanks Hendricks for a lesson learned.
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