Better than the last time - Susan Mrs Clinard
I had Melvin Williams as my salesman and all I can say is WOWZA !! I have never been made so comfortable making a "lifetime" decision as Melvin made everything clear and understanding. He is an outstanding person and in my opinion .... your dealership is very lucky to have this person working for you !!
Best experience ever! - Nealyla
David makes the car buying experience pleasurable and easy! Best experience I've ever had with purchasing a vehicle! I would highly recommend him to anyone!!!
High Quality Car buying experience. Worth the drive! - Delvis
Worked with Bryan Bunch on a purchase of a new KIA Optima SX Launch and our experience was awesome. No high pressure, straight forward negotiations, and we walked out with a great deal. Definitely worth the drive. Jeremy Little, finance manager, was very easy to work with and we walked out with a 0.9% finance rate. I highly recommend, Bryan Bunch, and the entire Russell Barnett Automotive family for your next car purchase. It was a high quality experience for us and they seem like the type of team that would do the same for you. If you have any issues see the General Manager John and I'm sure he will do his best to earn your business.
Oil change and bought a new car. - Beverly Barnes
Very friendly and professional . Very easy to work with and was very helpful in deciding on helping to make sure I received the best deal.
Outstanding Experience from Emails to Financing - TiffanyOrth
I couldn’t be happier with the experience I had at Franklin Kia. I emailed Zach Church about the Niro and he was super responsive. I felt comfortable asking questions over email and he answered them. I made an appointment to test drive the Niro without being pressured. From the moment my boyfriend and I parked at the dealership, we felt welcome. No one busted out the door with a pitch. We were greeted warmly and met Zach & Alex. Here’s the kicker, both of them actually listened! They let me set the pace and it was a great change from other dealerships. Not once did we hear the dreaded phrase, “What can I do to get you in this car today?” When it came down to financing, again, they listened! Amy took time to explain everything and make me feel at ease. THANK YOU for helping me get the car of my dreams for payments I could afford. If you are looking for a new car and want to have a great buying experience, visit Franklin Kia!
General Sales Manager
Universal KIA Hickory Hollow