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Recall xxxx - Ld0723
I bought my 2015 Kia soul with 12 miles on it. This is my fifth recall. When I made this appointment I told them I wanted to add an oil change and I needed shuttle service. When I arrived today she didn’t have oil change down and I was told the shuttle service was unavailable. They offered to help defer the cost if I wanted to call and Uber. I am now sitting here waiting. If the shuttle service wasn’t available I should have been called and given the option to reschedule.
A copy of part of my confirmation email is below:
Confirmation Code: X085VR7HMG
Date and Time: 05/06/2019 10:30 AM
Vehicle: 2015 KIA SOUL
Requested Arrangement: Shuttle service
I won’t ever buy a Kia from this dealership again.
I was there yesterday. My car problems started 2 weeks... - stevenpark2211
I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!
Belts - Poor Service
Payed over 400.00 for all new belts. After 20,000 miles power steering belt came apart. They told me, sometimes you just get a bad belt. After 1 yr or 12,000 miles no warranty. Then they wanna replace it for another 107.00. Not even a prorate. That's my last Kia..
First and last time buying from Kia - Jessnpow
Bought a certified new Kia as well as the Platinum warranty. Within 1 day I already had issues. Car wasn't clean, smelled terribly once the air was being used. Tire pressure light came on within hours of leaving the lot. I've been to the service center 3 times in 8 months to have it fixed and all they do is reset it which clears the light for all of 15 miles. Was charged $70 for a cabin filter ($23.50) and to put it in. I have had the car for 7,000 miles (8 months) and I've been quotes upward of $1000 in work it needs that isn't covered by the Platinum warranty. I'll stick with buying used and from a private seller from now on. There is more honesty.