OIL CHANGE - ADMIN10
GREAT SERVICE, EASY APPOINTMENT SCHEDULING AND CAR DONE ON TIME. EVERYONE WAS FRIENDLY AND VERY HELPFUL. I WOULD COME BACK AGAIN AND RECOMMEND TO FRIENDS
Top Reviewed Service Specialists At This Dealership
Assistant Body Shop Manager
My service experience at White Allen - enlightenedone
My experience with White Allen Chevrolet for my 2017 Malibu was truly exceptional, everything one would expect from a first class dealership...Yes even the price (Which was surprising to me)
Warranty repairs - Lake bum
My extended warranty company was not the easiest to work with, so it took longer to repair than first thought. Austin did the best he could do under the circumstances.
Awesome! - Anonymous
Great staff! Very helpful... upfront and informative! Would definitely recommend! They gave me everything I wanted at a decent price. It was a quick and easy process!
Jimmy Dean, Robert Meade and Zach Blewitt - Ralph
Jimmy Dean, Robert Meade and Zach Blewitt all took time to explain and make this another reason to service at Chesrown !! Will definitely return to Chesrown
new car. - Cargirlchevy
Came in for oil change came out with a new car. Have bought four new cars from her always smiling very helpful and trustworthy. Would recommend her to anyone who wants to buy a car. She got me everything I asked for in a car.
Great service - Ckoenig
Very helpful and best car buying experience, Friendly staff, clean vehicle and relaxed atmosphere. Everything was ready to go when they said it would be. Highly recommend this place
GM Service Writer
Excellent service! - Bill
As always I brought my old truck in for service and it was excellent. I am always treated the same as the day I bought it. I will buy my next truck there this fall which is as good an endorsement as anything thing else I can say. Bill
Top Notch - WhyGoAnywhereElse
Always ' top notch' both Sales and Service. - I drive 67 miles one way passing many other dealerships to deal with Kehl Chevrolet. Always, Highly recommend to others when talking car dealership experiences.
Always had good service here - Bobmin3123
Service advisor Eddie Cobb has always been very pleasant and friendly My experience here with both sales and service has always been positive and they have been very helpful
Dealership very easy to work with and dependable. - troy2014
We have dealt with Joe Johnson dealership for many years and are always satisfied with the service given. Have purchased many of our vehicles there and the products are dependable.
Service department - Miwhite
Fantastic response time to my request for service. I take all of my business to Steve Austin's. I bought my 2016 Impala there and would recommend them to anyone looking for
Knowledgeable and very competent people.
Great manager!! - Dand6733
Lance, service manager for Chrysler is awesome. Requested a tire rotation and was denied because one of my tires were going bad and the technician recommended it not be done. I asked Lance about it and he immediately told me that they should have been rotated because the bad tire was in front on my drive train and used for steering and made them rotate my tires free of charge!! He was upset about it which means he CARES about the service he provides to his customers!! BIG SHOUTOUT TO LANCE AS HE IS AN EXCELLENT MANAGER AND WOWS HIS CUSTOMERS WITH GREAT SERVICE!!
great - curtiss
My experience with Jeff Schmitt Chevrolet North was great. Catherine McMillian was very helpful, she went above and beyond to help me get info on my lease. Thanks Cat for everything and I appreciate your help!
Service - Bradlefeld
Brandon helped out after a previous issue that was experienced. Will return to voss again because of their service and sales. Would recommend to people in future.
Poor Service - JJay83
My car has an electrical problem. It shuts down completely and will do it while driving. You lose all power no lights or anything. Took it to Byers and they charged me almost $120 and because the car didn't act up they couldn't do anything. Supposedly they couldn't recreate the problem. So I had to give away my money and took the same car home to wait for it to die on us. I felt with Jake Hacker and Service Manager Mark! I was not pleased with Byers because I feel like since this is a Chevy dealership they should be able to figure this out. I will never be back and I will never buy another Chevy and I will never recommend Byers or Chevy!
The friendliest service department - ever! - avoidthisdealership!
I just took my Cascada in for its first oil change/tire rotation. The service representatives were friendly, funny, and very professional. Plus - there was no charge. They told me that the first 2 oil change visits are free - and I did not purchase my car from this dealership. If their sales people are as great as their service people, I will definitely purchase my next car from Coughlin!
Don't waste your time. Make the drive to Dave Kehl. - DanEich
Coughlin in London is awful. Several years ago I was in the market for a truck. I had one picked out but Coughlin wouldn't give me the deal I thought it was worth. They had one that "had just come in" and was supposedly the same as the one as I was dealing on. I made the deal. Got the truck home and on further review noticed all of the paint on the bottom rocker panels of the truck was gone, previous owner must have enjoyed speeding down gravel roads. Took the truck back the NEXT day and Coughlin wouldn't do anything, make another deal, paint the panels, nothing. Now, I've got a truck (bought from another dealership) that's having repair needs. Against better judgement and advice from neighbors and friends, I didn't wait for the awesome service department at Dave Kehl. Thought I could get it done quicker at Coughlin. Nope. Been in twice and spent a bunch of money and still not fixed. Don't buy their "best technicians in the area" line they feed you. Completely incompetent. Save time and money in the long run and make the trip to Dave Kehl or Byers. Seriously.
Here we go again... - UnhappyCustomer!
Well I wrote a review in December because of a leak that was "fixed" at Jeff Schmitt South and am now writing another because I just walked out on my service appointment feeling like driving thru their front showroom. My last review was about the coolant leak that was supposedly fixed last year but a couple months later the coolant light came on. I have been adding coolant myself ever since because they haven't even been doing it at my oil changes, even tho I have told them it's still leaking and physically showed it to the guy at the pre-service inspection at my last one. Now I finally put in my service request that I want them to figure out why it's still leaking because just telling them when I show up hasn't done any good. Today I get called a liar because the service tech(s) didn't put a note on the computer when I told them it was still leaking and that I have to pay a diagnostics fee for SOMETHING THEY GOT PAID ALMOST $500 TO FIX IN THE FIRST PLACE! Why is there a review on this site from the same day I had my last oil change then?? Or why do I have a picture of an empty coolant reservoir that was taken 15 or 20 minutes after I paid for that oil change?? BECAUSE I WAS UPSET THAT NOTHING WAS DONE AFTER I TOLD THEM, NOT EVEN TOPPING OFF THE RESERVOIR!! I was also getting a quote for tires and getting ready to trade my car in on a truck AND buy a car for my daughter and they lost a customer over a diagnostics fee they want to charge me for their repair! Now I am stuck with a car that leaks, unless I want to pay someone else to fix the same thing I paid Jeff Schmitt to fix. When I first took the car in I told them it looked to me like it was the water pump, which is under recall, but NOOO it had to be the water pump OUTLET and cost almost $500 to fix. Then why is it still leaking?? I'll just give my money to that goofball SVG and drive the extra distance before I give Jeff Schmitt any more of it. I got a follow up email from Jeff Schmitt service a couple days after my last review. I replied back to that email with all the issues I've had there and never even got a response after that.
no plans to go back - classic
As the owner of a local Driving School, I often take my vehicles in for oil changes. Sounds simple. Some time ago my personal vehicle went in for an oil change and I ask to make sure all fluids were topped off, 2 days later my low washer fluid light was on...most recent was a company car, ask to have 3000 mile reminder on sticker not the usual 5000. Also ask for front tires to be checked and topped at 40psi rears at 35. All were set at 32. Sticker was for 5000 miles. Had them add air and redo mileage sticker and it came back at 7000. Service writer said "hes been doing this for a long time, musta overlooked it". Makes me wonder what else gets overlooked.
Service department - Upsetcustomer
I leased a 2015 Silverado from Bobby layman and they gave me 4 free oil changes and tire rotation as part of the deal on June 29 I made an appointment to get my oil changed and tires done. The service righter advised me of a simple call that they would take care of would only take an hour and a half to do 2 hrs into it while waiting they advised me that Their was only one tech I could have waited longer but my time is very important to me so I asked for them to bring my truck to me and I would go elsewhere when he brought my truck up their was a lady in the parking lot who dropped her car off two days ago for an oil change and they had to put her In a rental because they lost her keys
BUYER BEWARE!!!!!!!!!!!!!!! - Ripped off by Jeff Schmitt
This is in response to Ashli Kitchen's response of my complaint(review) on August 13th! I still have not heard from her or anybody else from Jeff Schmitt regarding my horrible experience! All I've received is some useless apology in her response! What a joke! as far as I'm concerned, they don't even deserve one star on any of these categories! They got my money and screwed me over! This is after they admitted that the mistake was on their part! A written apology does not work for me here... I will continue to post bad reviews and take advantage of social media against Jeff Schmitt dealerships as much as I can until my voice is heard personally by Ashli or someone else who actually cares! in addition, it is time for me to contact the Better Business Bureau as well to file a complaint! Like I said before, they are wolves in sheep's clothing! They're in it for the buck, they don't care about their customers! Don't go to Jeff Schmitt dealerships unless you want to get screwed! BUYER BEWARE!!!!!!!
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
Excellent Service - CBJFAN28
This was my first visit to Chevrolet of Dublin. I had an appointment to have an alternator replaced. As I was driving to dealer, within a 1/4 mile, my truck stopped at an intersection. I called and talked with Mindy and then the Service Dept came to my rescue. Within an hour they had be back on the road again. These guys are the greatest. I have been a loyal GM/Chevy driver for over 35 years. Robert Meade in the Service Dept and Mindy Dillie in Parts has earned ALL my future business. Thank you Robert and Mindy!