2018 Silverado - jpluff
Mark Williams was an excellent salesperson. Mark found the perfect Silverado for my husband, the correct color, engine & accessories. Would recommend this dealership & salesperson.
Mark explained all the new gadgets on the radio & in the car. LOVE our new Silverado.
Top Reviewed Specialists At This Dealership
New Car Sales
Spitzer made buying a car an enjoyable experience. - Loved4life28
Alice was wonderful. She knew what she was talking about and able to answer all of my questions. She also was very attentive to my needs and gave me her undivided attention, which was very important to me. In the end she was able to close the deal. Great person whom I highly recommend if you are looking for excellent service.
Sales & Leasing Associate
Great Service - Linda n
Service staff are always polite and professional. They explain everything. They are my go to for any questions about my car. The facility is clean and good location.
Body Shop repair from deer collision - Subiru
Collision Repair at Body Shop, good work, was done on time, friendly staff, easy scheduling. Lifetime guarantee on work and parts through insurance company. They cleaned the exterior and interior of the vehicle. Changed oil on request, replaced wiper blades and air filter on inspection and kept us updated on the service and repairs.
Purchase of our 2017 Malibu - 2017 Malibu
I wanted to commend Larry Wahl and the entire team at Knapp for their fantastic attitude and service to my wife and I while we purchased our new Malibu. Larry did everything we could have asked for to answer our questions and assist us in every step of the way so that we could make the best decision for us. Never felt pressure, just a sincere willingness to assist and provide service. Thank you all!
very satisfied - husband. fred#1
My wife and I enjoy the new Buick. We had a very good experience at the Steinle dealership in Clyde Ohio. Gary Steinle Sr. and Jr. were very helpful in the selection process. Paige Webb did an excellent job of guiding us through the process and review of several cars.
Fred & Sharon Feick
Awesome service - Taterry1228
As always, the service department did a fantastic Job. They got me vehicle in at the last minute and had me on the road in less than hour.
Thayer Family Dealerships is amazing - Mike Szettella
Picked up a new Traverse for my wife from Rachel & Robert. Great vehicle, great price, great place, great people, & a great experience. For a guy who has spent 20+ years in the retail automotive field it’s hard to be impressed, but they delivered. I would highly recommend Robert London & his staff if you are in the market for a new or preowned vehicle.
The family loves it as they drive to their spring break destination.
Thank you Thayer Family Dealerships!
fantastic - martin,bri555
everyone was polite and informative no pressure sales it was all great the dealership was clean service department was also very nice and polite just a great experience
Absolutely terrible. - Leskow8
I honestly don’t even know where to begin .. my car broke down on the side of central. I called a tow and looked up the closest Chevy dealership which happened to be Dave White.
Had it towed there. Told them my belt wasn’t working when the motor was turned over .. they wanted to run a diagnostic test.. I told them it was not needed just turn the key over and look..
Like a real mechanic. I told them I didn’t want to pay $90 for a scan when Auto Zone and any other place such as would do it for FREE.
So they wanted $1,100 for a crank gear, timing belt, and labor. That’s absolutely robbery. I still can not fathom how ANYONE can charge $89.99 for a diagnostic scan. It’s insane.
So I called a place in Defiance, Ohio that can do it all under $600 ...
when I walked in to get my keys I told them I wasn’t paying the $89.99 for something that wasn’t needed. I’m not gonna lie, I was upset and irritated. The manager came around walking super fast and looked annoyed and gave me my key. He said I wasn’t welcomed back. I said that’s fine I will be reporting you guys to the state attorney general office and the BBB. I was on the phone during all this and as I was walking out the manager and a service person followed me to the door and asked if I had something else to say in an extremely threatening manner. The person who followed me to the door and asked if I had something to say was Kyle Ganues.
Needless to say I’ll never be going there again.
PLEASE avoid at all cost!! Go ANYWHERE else. They will rip you off completely and outrageously.
And their customer service is extremely unprofessional..
Extremely poor service and very lengthy. - hordenebulah
I was not at all pleased with my experience with the service department. It was a very lengthy process in which the end result was not satisfactory, nor did it solve the issue with my vehicle. I'll be taking my business elsewhere in the future. Do not trust the service department, and especially Mike.
Aaron Anderson went out of his way for us. We had an... - jingo62
Aaron Anderson went out of his way for us. We had an appointment to test drive a vehicle, unfortunately we arrived 5 minutes prior to closing, as this dealership is 1 hour from our home. Aaron waited for us, took us for a test drive and we negotiated a purchase price long after the dealership closed for the day. Although we could not agree on a price, Aaron was extremely appreciative and gracious when we left the dealership, without a new vehicle. However, he did contact us the next day and we were then able to negotiate a price. Our vehicle has been outstanding and our contact with Aaron has continued to be wonderful. He is currently working with our daughter to find a pre-owned vehicle.
We will always recommend Brother's Chevrolet to friends and family, even though it is quite far away. It is a great hometown dealership with hometown employees who treat you like their friend and neighbor.
Satisfied Customer - Satisfied Customer
Justin Greenberg was our sales guy, and he did a great job, we will be sending him our friends and relatives for all our future sales
Was a very smooth transaction. Probably the best and... - jkmpine3
Was a very smooth transaction. Probably the best and easiest time I have ever had in purchasing a vehicle. I would recommend this dealer to anyone. The financing department was also very helpful as well.
All the guys were great. Very helpful and understanding.... - Barbiebats
All the guys were great. Very helpful and understanding. Showed me diff option, etc. treated me like I mattered. Gave me the best pricing and were super friendly.
I WOULD DO BUSINESS AGAIN WITH ROCKET. THEY HAVE A VERY... - Password1
I WOULD DO BUSINESS AGAIN WITH ROCKET. THEY HAVE A VERY FRIENDLY ATMOSPHERE AND THE STAFF IS VERY PROFESSIONAL. I FEEL THAT THEY ARE A VERY HONEST DEALERSHIP AND WOULD GO OUT OF THEIR WAY FOR TOTAL CUSTOMER SATISFACTION. CUDOS TO ROCKET!!
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