Exactly as advertised. - Out of state buyer
We drove in from out of state so we asked John a lot of questions over a series of phone calls. John took the time to answer all my questions and also went out to the car to answer questions from the car. We showed up a day earlier than planned and Carl filled in and helped us out on John’s day off. Everything checked out exactly as described and promised. This was an excellent auto dealership experience.
Top Reviewed Specialists At This Dealership
Good, easy to work with. - Emma
They were really easy to work with. I got in for a test drive fast, and got through the paperwork without any headaches. The service was good.
Love the service - Moose
Since I brought my truck from here the customer service has been excellent . They have taken care of me and my vehicle. Love the service
Certified Sales and Leasing Consultant
General Sales Manager
Best car buying experience ever! - tammiv
From the moment I contacted Kevin Davis to ask "Is the price on the website really my price, or do I have to meet many different qualifications to get this price?" he was graceful, kind, and responded honestly to my questions. Then we decided not to buy a car just now, so I thanked him for his time. A few days later I contacted him again. Rather than be dismissive because I had changed my mind once he responded as you would to a friend. We bought a car from him after our old dealer told us either we were lying about the price (It was right on the website) or we would not really get that price when we went in to do the deal. With nothing to lose, we went in and got the price Kevin promised. We also got in and out of the dealership faster than we ever have. Kevin and everyone at Falls Motor City were friendly and fair.
Internet Sales Manager
Couldn't have had a better experience! - Dan239
Everyone I talked to was very friendly and helpful. Bruce was a lot of fun to work with. Very personable and funny. Unfortunately I can't remember the lady's name who also helped me while I was there, but she was wonderful as well! She said she had only been there a month, but she did great! Thanks again for a positive experience!
Awesome experience - Eric300
I just purchased my 5th vehicle from this dealership. And all I have to say is that I have yet to have a bad experience. The sales staff, service staff and parts staff always treat me well, and get things done the right way, the best way and the correct way. I have recommended my family and friends here, and they all feel the same way. Customers for life!!!
Great experience - Jeepgirl
We always have the best luck at Fred Martin. All of my family has bought a car through them. Convenient oil change, car wash, and tire rotation right across the street. Love my Jeep!!!
Unprofessional RIP OFF Artist - ACS
Sold me a new car w Service issues. Ignored my calls, I returned car next day and they keep my money
Horrible Management & Emploees/liars
Nightmare - Not happy
David Hawke is a con man ... John Seton and John Livingston promotes his actions. Sales man pocketed 250.00 of my downpayment untrustworthy . God knows
Klaben Chrysler Jeep Dodge Ram
Sales & Leasing Consultant
Sales & Leasing Consultant
Service Coordinator and Advisor